Call for pricing and availability: (800) 780-8101

La Estancia Nursing And Rehabilitation Center

15810 South 42Nd Street, Phoenix, AZ 85048

Based on 108 reviews


Services and Housing Options

Nursing Home, Respite, Skilled Nursing, Rehabilitation

Estimated Pricing

Studio
Estimated $6,262

Call for pricing and availability

(800) 780-8101

La Estancia Nursing And Rehabilitation Center Description

At La Estancia Nursing and Rehabilitation Center, we offer skilled nursing and rehabilitation services for those recovering from an illness or injury. Our facility features post-hospital, short-term rehabilitation, as well as long-term and respite care options. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to providing quality care and services to meet the individual needs of each patient.

La Estancia Nursing And Rehabilitation Center is located 2.7 miles from Ahwatukee Foothills, a large town with a population of 83,464. Other nearby cities and towns include Guadalupe, Tempe Junction, Chandler and Tempe. The community is in a middle-upper class neighborhood where the average income is $104,063, 32% of the country has a higher median income.

This community provides Nursing Home Care, Respite Care, Skilled Nursing and Rehabilitation and has Studio and Suite apartments available. Studio apartments start at an estimated $6,262 a month, while the average cost of Nursing Home Care is $6,275 in Phoenix, $6,162 in AZ, and $7,090 in the United States. These prices are estimated. La Estancia Nursing And Rehabilitation Center is a member of a larger group of communities called Genesis HealthCare. La Estancia Nursing And Rehabilitation Center is ranked 75 out of 85 communities in Phoenix and is ranked 566 out of 658 communities in AZ.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Health

x-ray

dialysis care

occupational therapy

long term care

nursing staff

pain management

palliative care

short-term rehabilitation

health services

individual treatment plans

registered nurses

on-site medical director

attending physicians

physiatry services

on-site nurse practitioner

vision care

heparin therapy

joint replacement

psychiatric services

shortstay care

case management

dental care

personal care

rehabilitation therapy

physical therapy

skilled nursing

medication management

rehabilitation services

social services

therapists

pharmaceutical delivery service

orthopedic rehabilitation

respite care

podiatry care

dietary and nutrition needs management

colostomy care

wound care

hospice care

dementia care

total parenteral nutrition

speech therapy

iv therapy

ventilator care

audiology care

bariatric specialties

Activities

recreation activities

reading

yoga

cultural, educational, religious and social activities

Dining

in-room dining options

private dining rooms for family gatherings

family dining room

Services

housekeeping

interpreter services

coordinated transportation

mail and newspaper service

discharge planning

Amenities

rehabilitation center

spacious rooms

individual climate control

phone service

wireless internet

baby grand piano

24-hour emergency alert and response system

beauty salon / barber services

activity room

guest accommodations

enclosed courtyard

cable television

computer with internet access

fitness room

business office

fully air conditioned

private bathroom

complimentary laundry facility on-site

private hospice room

telephone

alarm system to aid in the security of residents with cognitive deficits

comfortable common and lounge areas to gather with friends and family

Pets

pets permitted

Information from Centers for Medicare & Medicaid Services

This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 4-star long-stay rating. Additionally, within its staffing rating, this facility received a 2 star registered nurse rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/29/08 and is run by a for profit organization. It is a very large-sized nursing community with 192 nursing beds. Currently, there are 81 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

Alerts from Centers for Medicare & Medicaid Services

The facility has also had 6 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 7 facility incidents reported in the last 3 years that resulted in a citation.

Staffing Metrics

This Facility
State Average

Reported Nurse Aide Staffing Hours per Resident per Day

1.46
2.12

Reported LPN Staffing Hours per Resident per Day

1.27
1.11

Reported RN Staffing Hours per Resident per Day

0.3
0.69

Reported Licensed Staffing Hours per Resident per Day

1.58
1.76

Reported Total Nurse Staffing Hours per Resident per Day

3.03
3.85

Reported Physical Therapist Staffing Hours per Resident Per Day

0.07
0.1

Long Stay Metrics

This Facility
State Average

Percentage of high risk long-stay residents with pressure ulcers

9.22
8.25

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

97.35
99.22

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

100
98.44

Percentage of long-stay residents experiencing one or more falls with major injury

3.79
2.18

Percentage of long-stay residents who have depressive symptoms

1.87
1.18

Percentage of long-stay residents who lose too much weight

4.94
6.58

Percentage of long-stay residents who received an antianxiety or hypnotic medication

17.89
16.44

Percentage of long-stay residents who received an antipsychotic medication

13.58
8.46

Percentage of long-stay residents who were physically restrained

0
0

Percentage of long-stay residents whose ability to move independently worsened

34.97
27.19

Percentage of long-stay residents whose need for help with daily activities has increased

18.18
14.41

Percentage of long-stay residents with a catheter inserted and left in their bladder

0
1.14

Percentage of long-stay residents with a urinary tract infection

1.52
1.05

Percentage of low risk long-stay residents who lose control of their bowels or bladder

60.29
52

Number of hospitalizations per 1000 long-stay resident days

nan
1.76

Number of outpatient emergency department visits per 1000 long-stay resident days

nan
0.84

Short Stay Metrics

This Facility
State Average

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

77.85
95.98

Percentage of short-stay residents who made improvements in function

57.55
70.85

Percentage of short-stay residents who newly received an antipsychotic medication

0.52
0.7

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

87.36
92.27

Percentage of short-stay residents who had an outpatient emergency department visit

8.57
8.82

Percentage of short-stay residents who were rehospitalized after a nursing home admission

31.43
24.51

Healthcare Near La Estancia Nursing And Rehabilitation Center

La Estancia Nursing And Rehabilitation Center is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is Aurora East which is 5.2 miles away, but there are also other hospitals in the area including Hau'pal Health Center, and Dignity Health Arizona Specialty Hospital. Pharmacies close by are Safeway which is 0.2 miles away, Walgreens, and Foothills Professional Pharmacy. Have to go to the dentist? Options include Jungle Roots Children's Dentistry which is 0.2 miles away, Dental Care, and Desert Dentistry.

Surrounding Area

La Estancia Nursing And Rehabilitation Center is also close to a range of restaurants, culture, shopping and parks. Looking to go out to eat or order takeout? Order Indian at Star of India, Sushi at Sushi Nakano or Italian at Trattoria Arrivederci. Love the arts? Head on over to Performing Arts Center (PAC), Edna Vihel Activity Center, or Grady Gammage Memorial Auditorium. Enjoy shopping? Spend some time at Brooklyn Bedding, The TV Outlet, or Chandler Fashion Center. Looking for a park to relax at? Enjoy the outdoors at Phoenix, Foothills Paseo Condominiums, or Ranch Circle Community Park.

Weather

Weather in the area consists of an average of 51 days of rain and 313 days of sun and the total precipitation is around 0.4 inches a year. The region reaches a high of 98°F in the summer and 59°F in the winter, with an average temp of 80.0°F throughout the year. The average humidity is 25.9%, with max winds averaging around 10.0 mph.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Disclaimer

My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Reviews

General Staff Rating
Based on 24 total reviews
Care Staff Rating
Based on 30 total reviews
Food Staff Rating
Based on 5 total reviews
Cleanliness Rating
Based on 2 total reviews
Activities and Services Rating
Based on 1 total reviews
Chris P.
2021-10-26

1.0 rating


Please do not bring your love ones here. This place is one of the worst nursing and rehabilitation center in the valley. My father was here and they did not take care of him. He would call us that he is hungry and they only feed him scraps. To make matters worst, they have different outbreaks like covid and a rare bacteria called CRE. They do not care about the safety of the patients nor the safety of the family members when the patient is discharge. Your love one can have covid or CRE and they will still discharge them to the family. The case worker named Terry has anger problems and doesn't have any sympathy or understanding. She refuses to do her job and instead wants to be argumentative.

Tinker B.
2020-03-18

1.0 rating


Do not believe the google reviews, if you read them it's clear they are having someone pad fake reviews within the past couple months. Please do not send a loved one to this facility. The Medicare rating alone should have been enough to warn us off, but trying to keep my father close to loved ones for frequent visits seemed like a good idea initially since most facilities are clustered near the hospitals making it hard for my mother to visit my father. We figured visiting multiple times a day should reduce the likelihood of poor care, BIG MISTAKE!The admissions director Lacey makes a good sell, and many promises about how care will be handled, however it is very much bait and switch tactics. If you attempt to approach management about her claims vs reality, she will not back her original word and will literally go mute in front of the facility director when called out for deceptiveness. They both know her only job is to over promise to get patients in the door. If you have a problem please know that talking to the director will result in nothing. He is very much hands off and seems far more concerned with making appearances for the sake of PR. Always impeccably dressed, he is abysmal, uncaring, and should be working as a retail manager rather than in healthcare. He will threaten to turn your loved one out of you are trying to advocate on their behalf. I've discovered the nursing staff has very high turnover, as well as high turnover for nursing director. Not a good sign!The facility is horribly understaffed in nursing. I can attest they are running far fewer staff than required on any given night and over weekends and holidays. One of the RN's repeatedly kept skipping medication that was prescribed for my dad, and his medications would run anywhere from 2-5 hours late, with the next dose sometimes coming without adequate time in between. Due to his current condition he is incontinent, and in just two weeks he'd sat soaking wet on many occasions, with his door shut and the room reeling of urine. On one occasion I had helped him change the night prior using an incontinence brief brought from home, the following day 12 hours later I found him soaking wet in soaked bedding still wearing the brief I had put on him the night prior. Filthy urine soaked bed linens were piled up behind his door "forgotten" twice. The excuse I was given for all of this is that he got overlooked during shift changes, or that there were not enough CNA's to assist. The therapy room is very small and always overcrowded. He was denied therapy several times due to staffing problems. My father is on a diabetic diet, but the kitchen seems unwilling to accommodate that. Starch and carbohydrates are cheap, so keeping his blood sugar in check with diet along with medication never happened because every meal was high carbohydrate. Tried resolving this with the director, who had me meet with the kitchen person more than once, to no avail.  One of the nurses actually recommended he go on injectables instead because it would be "easier" for them. Really?? My father began to deteriorate over the last 3 days of his stay, and both nursing and therapy gave up on him. They claimed the physician came in to check up, but I highly doubt it. One of the staff pulled me aside and said the doctor never entered the facility let alone the room on that occasion, and it was a phone consultation only. As it turns out my dad left the facility with a substantial urinary tract infection as well as a skin infection diagnosed at the Banner emergency department. La Estancia missed both!To top this all off we had brought several sets of athletic attire for him to be dressed in daily to keep his routine. Assisting him in dressing ended after day 3, and despite our instructions that family would do laundry, his clothing was removed from the room, and the name brand athletic wear simply disappeared never to turn up again. We had also brought a blanket from home which we were told was soiled and needed laundered so the facility had washed it. Tried to locate it for 2 days with the facility's help, the person in charge of laundry found it being used by another resident at the other end of the facility!Do not send a loved one to La Estancia.

Sharon C.
2019-11-18

1.0 rating


MINUS 5 STARS!  This place is absolutely horrific, I would positively not even leave my dogs here!!!   The staff are the most uncaring, ignorant, lazy people around.  The place is always filthy, the stench is unreal.  There is not enough room for me to type about our experience in this crap hole.  Don't put your loved ones in this dump!!!!!!!!!!!!!!!!!!!!!!!

Tarasina B.
2019-09-17

1.0 rating


Sure, all these great reviews are a plus for this place right? Dead wrong!! First day of working there and I receive a sexual comment or "Cat Calling" if you will, from another coworker. Obviously I was offended so I revoked my application on the spot and the manager knew about this behavior and has done nothing about it!? Now I see why this place is rated 1 out of 10 out all Nursing Facilities in Phoenix, one of many reasons. Thanks for giving me another reason why I should work there. SO UNPROFESSIONAL

Lana C.
2019-03-18

1.0 rating


I agree with the neglect issue.  My mother has been there for almost 5 years now.  She can be difficult at times, requiring more assistance with walking and personal hygiene.  I called a CNA while visiting for help with moving her into her wheelchair and it took them 40 minutes to respond.  The place smells horrific; the ratio of CNA's to patients is 15/1.  Most of them (take Alice, for example) are abrupt and impatient; rude.  They are only paid $13./hr., not much incentive, I know. The head nurse is rude; constantly complaining/gossiping.  The CNA's complain of a hostile work environment.  My mother has become weaker recently due to (I believe) a change to her medications and needs more assistance, complained of feeling overly drugged and less competent; unable to eat or keep her eyes open; they bomb her with painkillers and drugs that is causing this; she cannot function cognitively; when I told the nurse she said only the "power of attorney" could make changes to her meds? She has a POA who is non responsive. Really? Besides, he has NO medical knowledge.  This place makes me ill.  Keep your loved ones as far away from here as possible!

Patricia W.
2019-03-17

1.0 rating


My husband is currently here for rehabilitation.  The only positive is he has a private room.  That is where is starts.  When you walk in there is an order.  I have been in other facilities and this shouldn't be how it smells. I had to bring towels from home for him to wash with.  He has only been taken to the shower one tune in 9 days.  It is 9:40 am and he still hasn't had breakfast.  I left messages for his case manager and no return call.  Please don't put a family member here.

Tracey K.
2018-09-13

2.0 rating


It depends on who you get to care for your loved one, but overall the care was pitiful. They left soiled clothes on the tables and chairs in the patient's room. They lost items of clothing and put my dad in too small women's clothes. His clothes would go to the laundry and never get returned. If you asked them for help, they'd disappear and never come back. I would've liked to give a better review, but if you have another choice, try somewhere else.

Stephanie R.
2018-08-20

1.0 rating


It's a shame I even have to give it a star! It's been 10 months since my mother was there. I can't say all the nurses were horrible but two of them were awful! I was changing my mother's diapers and giving her, her pain meds. Two of the days the nurse never even came in to check on her not even one time! I would never let a loved one go to this place ever again! You would think that with this being a Nursing facility the Nurses would want to do their job and have compassion for their patients. My daughter is a Certified Nursing Assistant and makes sure to inform her patients in the Hospital to attend any other nursing facility given on their list of recommendations rather than La Estancia. Do not take your loved ones here because they will be neglected and uncared for.

Jennifer B.
2018-07-29

5.0 rating


Jessica Usher our Admissions Coordinator was a GEM!  I stopped in here completely frazzled and in tears on a Saturday after getting a distress call from my Dad at another facility. I wanted to make sure that I wouldn't be transferring him from one terrible facility to another. She was so wonderful even though I was a mess that it was reassuring.  She toured me through the facility.  Showed me the actual room he would be checking into.  Introduced me to the Occupational Therapist (on a weekend which I was told by their competitor was not a service offered by any Skilled Nursing Facility).  She prepped me for the discharge process from the place he was at and even provided me with her cell number in the event I had any issues.  I had tons of issues upon discharge because the other facility wouldn't release him until Monday. She gave me her personal number in the event that I just needed to talk. She also told me who would be covering for her when she was out of the office. She made sure Lacey the Admissions Director knew the full scoop so I could get my Dad out of the other facility as SOON AS HUMANLY possible.  She was extremely patient as the facility he was at didn't complete the proper paperwork resulting in an unnecessary medical transport being scheduled.  When we got to the facility they had just finished installing a new bed for him and his call button was working (seems like a basic amenity but it was one that we didn't have at the prior place). We got him all settled in on a Monday and the Dad I hadn't seen smile in days was finally comfortable enough that he would be getting the proper care that he relaxed.  He was immediately assessed and was scheduled for OT and PT.  I thought he should be getting more time with them then he was because of the paperwork I had received from the surgeon.  However, when I inquired the nurse and the amazing Jessica were able to show me that the orders they received didn't include that information.  They worked with their professional staff to ensure that he got the services he needed and he was on the road to recovery. Laura Shepherd was the insurance case manager and she was able to assist us through the check-in, services and discharge process properly even getting the items he needed to continue his recovery at home coordinated.  This isn't the ICU ward of a hospital where the nurses run every time a buzzer is pushed but they responded to my Dad in a timely manner and gave him the care and attention he needed to recover. They even arranged transport from the facility to my Dad's cardiologist for a follow up.  Their transport company Dignity is so great. They were patient, thorough, personable and safe drivers. La Estancia made it very easy for me to assume care after he transitioned to my house.  They provided me clear and accurate medication and post-discharge instructions. Everything Jessica told me was accurate, honest and compassionate care.  Anytime I had questions with this process, medicare, etc. they were patient and informative.  I haven't been through this before and having someone help me to navigate the process was truly priceless.  La Estancia has great PT/OT services scheduled as needed so if your needs require some time daily you can arrange it.  I would consider this facility again should the need arise.

Charlene C.
2018-06-26

1.0 rating


This facility egregious acts has allowed my sister to get enormous painful open wounds on her back, buttock, and the heels of her feet. She's been left lying in her own waste / urine for hours... Refusing to sit her up in a chair, never taken outside to breathe fresh air and get sunlight because she can't walk. Atrociously over medicating my sister like a zombie after the family addressed the atrocious acts of "Abuse / Neglect after  leaving her wet from neck to feet for hours after calling for assistance. Extremely long wait before nurses to respond.No Occupational therapy because she has to be hoisted up with 2 staff, but this is not a reason not to give her good care. My sister is a human being and our Loved One!!!If you have a family member who is unable to walked you must visit daily and advocate for them... Please Help the Helpless!

Jennifer N.
2018-04-29

1.0 rating


I have just learned of the grievous neglect at this facility of my great uncle.  I don't have the photos but understand photos were take of piled clothing,  opened nutrition drinks sitting on the same table as used gauze and needles.  The patient was immediately removed,  911 called and taken to the ER where he was found to be very dehydrated, bruised, hungry and with low blood sugar.  This type of care is egregious and extremely disheartening.  I'm sharing in hopes that something can be done to redirect the care provided by this facility and share our story.

Karen R.
2017-09-07

1.0 rating


If you don't want to read my whole story, just know this, if you're family member cannot advocate for themselves, or are helpless, DO NOT leave them alone. There are people there that are abusive, and should never be allowed near the elderly. There are good people, they are mentioned in my post, but very few. And know this, don't be fooled by Gil, he is a liar to no end. It will be a year this Saturday since my dad passed. It has taken me this long to write this review. He had fallen and broken his femur. They found blood cancer at that time. Not only was my dad helpless, but the cancer wore him down.I never wanted any part of that place again, after my mom's stay there.Unfortunately, we tried another place, but they could not handle my dad's other needs. My sister and mom went and met with Gil. He insisted they were under new management, dad would get a private room, as we were not leaving him alone, and made it sound great.The first night they plopped him in a back room with someone who I believe was long term. His med list was all messed up, and they would not give him pain meds. He was diabetic, no food. I had to search for a urinal. They wanted him in diapers. He did not need that. I had to ask for a bed rail. My mom said something to the nurse Jennifer, and was told if we didn't like it to take him somewhere else. OF course it was late, that's when they bring in patients, so nobody sees how they are treated. I told mom to go, I would stay. I was then pulled out of the room, and asked if I was only upset because he wasn't in a private room. I told that nurse Everything and insisted his meds were wrong, and I knew she could call a doc. To get him pain meds. I was told I was not allowed to stay because it was a double room. I told her I was not leaving. My dad was helpless and they were not helping. During this time, they SNUCK a diaper on. I took it off. I sat all night listening to the horrors of that place, praying morning would come. Gil got in, and I know by then I was hysterical, my sister finally came, I headed to work and quit. Knowing full well he could not be left alone.Changes were made he was moved, meds were straightened out. But, the horrors did not end.I will say, the male nurses, JD especially we're the greatest and we felt better having him on weekends. Some CNAs were also great, I'm sorry to them, who I can't remember names. But dad was afraid. I spent the nights. That is when the truth showed. I heard CNAs yelling at patients for soiling themselves, overheard way too much gossip, when patients lights were on. Heard patients screaming for help, being ignored.It was a nightmare. I would walk out a few times, to get some air. In the beginning of course they didn't want us there. But I always tried to help when I could. Changed his sheets, took care of bathroom needs, whatever I could. But if they didn't know I was around, I heard such abusive language to people that could not defend themselves.Jennifer the nurse needs to get a new job. Was pissed if we ever asked what his blood sugars were, wouldn't tell us the meds he was getting. Ignored request for pain meds until it was uncontrollable.We dreaded those nights. Even some CNAs...one girl didn't realize I was awake when my dad pushed the button.  I heard her say "what do you want" in such a mean way.The head nurse was worse. My father got a bed sore on his leg...he was ignored by doc, as he was told Dad had been discharged. Dad went 3 weeks without a doc looking at it. I went to head nurse she opened the bandage and said..doesn't that look better to you?!? No, it was a gapping hole. I asked that the doc be called back. He refused. Dr. Beniger was the worst, hardly checking in on dad.Each nurse would treat it different, no improvement. My dad tried so hard at pt, but blood cancer lowers hemoglobin so he could not make progress on his leg. In comes the case manager with a salesman from sage Hospice, another place to avoid!!! He made promised after promise, and got mom and dad to agree to get pallative care with them. The case manager kept insisting that Hospice of the Valley was the worst. I later found out Sage is for profit, and kickbacks go on. The front desk lady was wonderful, so was the kitchen staff, and maintence. But my dad went over a week without even a sponge bath (we did our best) and was often forgotten. We finally took him home. They said we needed 24 hour care. No he just needed care. I actually got him up walking better, and wound healed. But the cancer took him in the end.I know this is long, but important, if your family member cannot advocate for themselves DO NOT, leave them alone for long.They are understaffed, and overworked. But somehow the good ones are able to do their job well, but they are few and far between. My heart broke so many times witnessing the abuse of the ones that could not take care of themselves. Please, I beg you..stand up for your family's rights if you have to send them there.

Margaret R.
2017-04-12

5.0 rating


My father, who is 91, was sent to La Estancia after suffering a heart attack.  The day he moved into La Estancia he could not talk, could not get out of bed, could not eat by himself.  After one week of working with the therapists Susan and Rebecca, he could do all three.  Now, four weeks later, he is  able to go back to his assisted living center and resume his life. Every minute of every day he was treated with respect and dignity. Wait times were reasonable and his needs were met in a timely manner. While the decor is a bit gloomy and dated, the staff far surpasses anything the decor lacks.  AMAZING, AMAZING staff!

Lloyd B.
2016-08-02

2.0 rating


My wife was a patient here in May and June this year.  Her room was small and crowded and had a depressing view of the back lot behind a shopping center.  As many others before had stated they are understaffed and frequently there was a 30+ minute wait for them to be answered.   The RNs during the week as well as on the weekends were very nice and competent and very helpful.  The hospitalist was a lovely MD, caring and available about 3 -4 times a week.  The environment is a bit dreary and the food was  in my wife's opinion 2 stars.PT and OT was disorganized and frequently not strictly adhered to by patients and staff.  Transportation to doctor appointments was in an old van, on her back on a gurney, quite uncomfortable with no available seating for the patient. They returned an hour later than they promised keeping the doctors office from closing as she was their last patient.  The rooms and facility were kept fairly clean.  Not a terrible place, but not a place I would recommend.

Mary G.
2016-07-10

4.0 rating


After a very bad car accident, my son was here for one month. The doctors, nurses and physical therapy staff were wonderful. What the PT staff taught him made a world of difference. He was able to continue the therapy on his own and according to his orthopedic surgeon, didn't need to have additional therapy after his discharge because they worked so well with him. The nurses were so kind and caring not just for my son but also for me. I do recommend this facility. No one wants to come to a rehab facility, but if for some reason you need to, you will find a caring and trained staff.

Devon A.
2016-06-10

5.0 rating


Cannot say enough great things about this facility and the employees.  They take a very personal, kind, empathetic, skillful, and active role in helping the patient.  They essentially saved a family members' life and literally changed his life for the better.  Angie Debaca was incredible and I will be eternally grateful to her.  Bridgette also (to name a couple of the many great employees) showed great care and concern for the patients and their future both at La Estancia and well after.

Lois O.
2016-06-03

4.0 rating


My folks are in skilled nursing long-term care at La Estancia.  The medical staff, nurses, doctors, and CNAs have been very good to my parents who are 92 & 93.  They are very well taken care of and are safe and comfortable.  My family is with our folks every meal to ensure we keep tabs on them eating a good meal and not dining alone.  The administration is superb, anything we ask for or have a concern is dealt with right away, it's wonderful knowing we have good, professionally trained people, and most of all caring and compassionate watching over our folks.

John P.
2016-05-10

4.0 rating


My stay was ok to good, it seems the staff is overworked due lack of nursing staff which causes at times for your medication to be delayed in getting to you. What helped me was I always asked if the medicine I was given was what the doctor ordered and was the instructions as far as when and the amount was correct. But for most part the nurses try to do their best and it shows in their caring matter but you occasionally get one that might be having a bad day. My family was always their to check on my care so that helped in the over all care that I received so that being said I  would recommend this place.

Giorgos P.
2016-05-09

5.0 rating


This is the second time my mother is at La Estancia. The first time was for a knee replacement a few years ago and now was for physical training. I would give this establishment 10 stars if I could, but 5 is the max. All the staff are exceptional, respectful, professional, courteous and above all care for you and your family member. I always evaluate a place by asking myself if I would be Ok to be there myself! And the answer is YES for La Estancia! Go visit the place and see how friendly and nice the staff is for your self!Thank you LE for taking good care of my mom!!!!

Abbe Nino
2021-12-18

1.0 rating


My husband is in the facility and the care is not good. We are going to move him. He has a bed sore and he has been left in a soiled diaper for multiple hours on more than 1 occasion. The response is always that they are short staffed. Unacceptable.

Ann Johnson
2021-12-01

2.0 rating


My dear friend was admitted to LA Estancia late last week. I am very disappointed in the care she has received thus far. Today was first day she has been given a shower after being there 5 days!! That is disgusting. She hasn't received any Physical Therapy yet. She rings her buzzer for help and no one comes to her aide until it's time for them to be in her room. Same old story that it is due to Covid and being short staffed! Enough already! If you don't have the staff to properly care for all of your residents, you shouldn't keep taking in patients! Glad I am not in your care nor will any more of my loved ones!!

Penny Sturges
2021-10-01

1.0 rating


Lucy Jonhson
2021-09-01

5.0 rating


Being here at La Estancia Nursing and Rehab gave me an opportunity to recover with staff that are wonderful, caring and professional. Everyone greeted me with a smile. I felt like I was the center of care. Nurse, Physical therapist, Doctors, Occupational therapist, LPN, CNA are excellent. I love it here, I will recommend for recovery.

Andrea Narin
2021-08-01

5.0 rating


I live living here, I've been here for 3 years. Everybody is so cordial and polite. They play Bingo and Pokémon and I love that.

Regina Havens
2021-08-01

5.0 rating


From the moment I came in the door they were very accepting, they had things for me to do, offered their help, took over a sick plant of mine and nursed it back to life. They helped me get my room straightened up and Jennifer is the best. She always there to help with a smile. I just love her.

Josie Tercero Martinez
2021-06-01

5.0 rating


I was sent here for rehabilitation after having covid I couldn't walk ... the nurses, therapist etc.. were all amazing with big hearts of gold... I would highly recommend this place

Eric Verska
2021-01-01

1.0 rating


My father has gone here from the hospital for rehab on a few occasions now. My dad had a stroke 7 years ago and he cannot verbally communicate very well. This most recent experience, due to covid, we aren't able to visit him either. From past experiences I know how crass this facility is. Previously, my mother and I could go in there and advocate for him, since the facility only cares about the money and not the patients. He could walk before he went there this time and was supposed to be receiving PT while there. Now he cannot even walk. I am sure he has a dirty diaper he has been sitting in for gosh knows how long too. This facility is abysmal. The front desk lady is a rude nightmare. The med staff aren't much better. If you have the choice, avoid this place like you would covid.

Leah Hall
2021-01-01

5.0 rating


Each and every staff member at La Estancia went above and beyond for our family. They are kind, attentive, and take care to ensure that not only the patients but also their family members are as comfortable as possible.

Melody Nash
2021-01-01

5.0 rating


My Mom loves it there.She gets such special care.Caring warm place to be.

Mark Milton
2021-01-01

5.0 rating


My mom had a recent fall and was sent you your facility. With help from the staff she was able to come back home after a few weeks. Thank you for what you do. You are all heroes.

Margaret Valadez
2021-01-01

5.0 rating


I had an amazing experience here a few years ago and loved all the staff that helped me on my amazing recovery I totally recommend this place

Micah Salazar
2021-01-01

5.0 rating


My Grandfather stayed at La Estancia Nursing and Rehabilitation Center for a month after his surgery. We were very satisfied with the care that he received. The staff was great, they always gave us good updates and helped us with Zoom calls as we were not allowed to visit at that time.

katlin loftusmiller
2021-01-01

5.0 rating


This place is super amazing. The staff is so kind to my very special grandma. They take very good care of her.

Michael Hilliard
2021-01-01

5.0 rating


I love this place and they’re so helpful! I feel so great having my elderly mother go there, she needs a ton of help because she’s old and slow

K William
2021-01-01

1.0 rating


Dont send your loved ones here. I am a former resident and am speaking from experience. The nurses have no experience expect for a very few. They deny residents their scheduled pain medication. They are rude and cruel...yelling at the residents who are week and cant stop them. The food is half portions and is terrible. You constantly have to demand your medication or you wont get it. Its imposible to see a doctor here. They arent trying to help the residents at all and I'd be willing to bet that much of the medication meant for the residents walks off premises with the nurses or doctors.

Carmella Valadez
2021-01-01

5.0 rating


I was a patient at this facility for 6 weeksThe staff was awesome. Caring and very positive. I would refer others in need. I went through physical and occupational therapy and the therapist were the best. Nursing staff was always making sure I was ok. The whole experience was beyond expectations.

Lynnel Savage
2021-01-01

4.0 rating


I was a resident at La Estancia for 3 weeks and one of the

TheGreat Twewwies
2021-01-01

1.0 rating


If you value your license and sanity, avoid this place as an employee! obnoxious, rude co-workers who are CHRONICALLY late, sometimes as much as an hour or more with no apology and no explanation, and NO REPERCUSSIONS from management! Most staff are just there for the paycheck and have no compassion/bedside manner/empathy/sense of teamwork at all!

C Frost
2021-01-01

5.0 rating


La Estancia has incredible nursing staff. Especially Cindy day CNA and Haley night nurse. The therapy team is great about education and Mayra and Susan are my favorite!

Health and Fire Safety Deficiencies

The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

Scope
Severity of Deficiency Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

Fire Safety Deficiencies

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 D Egress Deficiencies Have properly located and lighted "Exit" signs.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 D Smoke Deficiencies Provide properly protected cooking facilities.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 D Smoke Deficiencies Install corridor and hallway doors that block smoke.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-15 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

Survey Date: 2018-12-26

Correction Date Letter Category Description
2019-02-08 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.

Survey Date: 2018-12-26

Correction Date Letter Category Description
2019-02-08 D Services Deficiencies Have properly installed electrical wiring and gas equipment.

Survey Date: 2018-12-26

Correction Date Letter Category Description
2019-02-08 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

Survey Date: 2018-12-26

Correction Date Letter Category Description
2019-02-08 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Survey Date: 2018-12-26

Correction Date Letter Category Description
2019-02-08 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Survey Date: 2017-09-01

Correction Date Letter Category Description
2017-10-13 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.

Survey Date: 2017-09-01

Correction Date Letter Category Description
2017-10-13 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

Survey Date: 2017-09-01

Correction Date Letter Category Description
2017-10-13 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.

Survey Date: 2017-09-01

Correction Date Letter Category Description
2017-10-13 D Services Deficiencies Have properly installed electrical wiring and gas equipment.

Survey Date: 2017-09-01

Correction Date Letter Category Description
2017-10-13 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

Survey Date: 2017-09-01

Correction Date Letter Category Description
2017-10-13 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Survey Date: 2017-09-01

Correction Date Letter Category Description
2017-10-13 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

Health Safety Deficiencies

Survey Date: 2020-12-15

Correction Date Letter Category Description
2021-01-13 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.

Survey Date: 2021-03-25

Correction Date Letter Category Description
2021-04-19 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey Date: 2021-03-25

Correction Date Letter Category Description
2021-04-19 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey Date: 2021-03-25

Correction Date Letter Category Description
2021-04-19 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2021-03-25

Correction Date Letter Category Description
2021-04-19 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey Date: 2021-01-13

Correction Date Letter Category Description
2021-01-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey Date: 2021-01-13

Correction Date Letter Category Description
2021-01-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey Date: 2021-01-13

Correction Date Letter Category Description
2021-01-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-10 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-10 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey Date: 2020-02-27

Correction Date Letter Category Description
2020-04-10 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2020-07-23

Correction Date Letter Category Description
2020-08-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

Survey Date: 2019-11-18

Correction Date Letter Category Description
2020-01-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.

Survey Date: 2019-11-18

Correction Date Letter Category Description
2020-01-06 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.

Survey Date: 2019-11-18

Correction Date Letter Category Description
NA G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 E Infection Control Deficiencies Implement a program that monitors antibiotic use.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey Date: 2018-12-20

Correction Date Letter Category Description
2019-02-07 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey Date: 2019-07-05

Correction Date Letter Category Description
2019-08-09 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey Date: 2019-07-05

Correction Date Letter Category Description
2019-08-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey Date: 2019-07-05

Correction Date Letter Category Description
2019-08-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.

Survey Date: 2019-07-05

Correction Date Letter Category Description
2019-08-09 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-17 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-17 D Resident Rights Deficiencies Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-17 E Quality of Life and Care Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-17 E Quality of Life and Care Deficiencies Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-17 D Quality of Life and Care Deficiencies Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

Survey Date: 2017-09-07

Correction Date Letter Category Description
2017-10-17 E Pharmacy Service Deficiencies Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Bus Stops

17173

0.7 miles away

16875

0.8 miles away

13667

0.8 miles away

13666

0.9 miles away

13665

1.3 miles away

Places of Worship

The Church of Jesus Christ of Latter-day Saints

8.4 miles away

Roosevelt community church

11.6 miles away

First Methodist Episcopal Church of Glendale

19.7 miles away

Supermarkets

Trader Joe's

0.1 miles away

Safeway

0.1 miles away

Fry's Marketplace

0.3 miles away

Fry's Food and Drug

1.1 miles away

Sprouts Farmers Market

1.2 miles away

Banks

Amitrust Bank

0.1 miles away

Chase

0.2 miles away

Wells Fargo

0.3 miles away

First Bank

0.4 miles away

Arizona Federal - Ahwatukee

0.8 miles away

Nearby Senior Living in Phoenix

Nearby Senior Living in Arizona

Close Cities

Senior Living Articles

Lady drinking tea at table
Low-Income Housing For Seniors

Seeking out low-income housing can be an overwhelming task. If you are looking for low-income housing options for yourself, or a loved one, it is important to know your options, rights and what resources are available to you. There are many questions to ask yourself to determine the right option; What can you afford? What …

Low-Income Housing For Seniors Read More »

Memory care vs. nursing homes

Deciding on senior housing can be difficult. This is especially true if your senior has dementia or other conditions. In this case, you’re likely considering memory care vs. nursing homes, but aren’t sure which is best. There are stark differences between these two types of care facilities and you’ll want to understand their unique features. …

Memory care vs. nursing homes Read More »

A senior woman looks at her options on an ipad
How to pay for assisted living

Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks. But how will you pay for assisted living? Paying for assisted living can be a tricky topic. Unlike …

How to pay for assisted living Read More »

A senior woman spends time with her granddaughter
Independent Living vs. Assisted Living

Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs. In particular, the difference between independent living vs. assisted living can be difficult to navigate. Not sure whether independent living vs. assisted living is right for you? Let’s help you make the choice by going over …

Independent Living vs. Assisted Living Read More »

man in hat at assisted living facility
When is it Time for Assisted Living

Wondering if it is time for assisted living for your loved one is a common question for caregivers. As a caregiver, you might have been considering the question for months or possibly even years. Your loved one might have declined to continue the discussion as the thought of moving out of their family home and …

When is it Time for Assisted Living Read More »

A senior woman drinks a cup of tea
Assisted Living vs. Nursing Homes

Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future. The choice between assisted living vs. nursing homes is a common dilemma for families looking for the best long-term care solution. Assisted living vs. nursing homes …

Assisted Living vs. Nursing Homes Read More »