Harrah Nursing Center

Positive Reviews:

• Many reviewers appreciate the hardworking and amazing staff, highlighting the care and attention residents receive.
• Specific praise is given to the Memory Loss Unit, where the team of doctors, nurses, aides, social workers, and coordinators are described as caring, informative, and knowledgeable.
• The overall cleanliness and the quality of care at the nursing home have been noted as significantly improved and satisfactory.
• Activities and projects for the residents are well-received, contributing to a positive environment where residents are kept occupied and happy.

Negative Reviews:

• One reviewer expressed deep dissatisfaction with the communication and attitude of a staff member identified as KK, especially in the context of a family member's passing. The lack of notification and missing personal items were highlighted as major issues.
• Another reviewer criticized the facility for its poor communication, particularly during the evening shift, making it difficult to contact their loved one. They reported experiencing unprofessional behavior from the staff, including being hung up on and threatened.
• Concerns were raised about the overall treatment of residents, with one reviewer suggesting that the facility should be shut down or at least undergo significant staffing changes.

General Feedback:

• The reviews present a mixed picture, with some praising the care and environment provided to residents, while others raise serious concerns about communication, staff attitudes, and the handling of sensitive situations.
• It's evident that experiences can vary greatly, and potential clients or their families might consider these varied experiences when making decisions about the Harrah Nursing Center.