📞 Call for pricing and availability: (800) 780-8101

Harbor Village North Health And Rehabilitation Cen

78 Viets St Extension, New London, CT 06320

Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(860) 447-1416

Estimated Pricing

Studio
Estimated $5,152

Price Comparison

  • Average City Price: $5,228
  • Average State Price: $5,353
  • Average National Price: $5,673



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in New London

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New London


    Community Reviews

    8.9
    Harbor Village North Health And Rehabilitation Cen
    Based on My Caring Plan's proprietary scoring, including 15 reviews across the web

    Ranking

  • Ranking in City: 1 out of 2 communities in New London
  • Ranking in State: 97 out of 363 communities in CT
  • Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Harbor Village has received numerous positive reviews highlighting its exceptional staff, comprehensive rehab, and nursing care. Many reviewers have praised the facility for its effective physical therapy and wound care programs, which have significantly helped patients recover and regain mobility. The staff, including nurses, aides, and the admissions officer, have been described as helpful, wonderful, accommodating, and attentive to individual needs.

    During the challenging times of COVID-19, Harbor Village has been commended for providing a safe and secure environment for both temporary and permanent stays. The activities department and recreation team have been particularly appreciated for keeping residents engaged, happy, and safe, despite pandemic precautions. The facility has been recognized for its efforts in making transitions smooth and for genuinely caring about the residents' well-being.

    Some reviewers have shared personal stories of how Harbor Village has become like a second family to them, highlighting the staff's dedication to providing great care and even assisting in the journey of a therapy dog. Court Appointed Conservators and family members have expressed their gratitude towards the staff for going above and beyond in caring for their clients or loved ones, making Harbor Village a preferred choice for many.

    However, not all reviews are positive. Concerns have been raised about the safety and cleanliness of the facility, with one reviewer describing a distressing incident involving a resident with dementia. Another review criticized the facility for inadequate care and rehabilitation services, suggesting a lack of consistency in staff and overall management.

    Despite these concerns, many reviewers have shared their successful rehabilitation stories, mentioning how the facility's activities and supportive environment have contributed to their recovery and well-being. The staff's friendliness and professionalism have also been highlighted by individuals who have worked at Harbor Village through an agency.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Skilled nursing

    Therapy services

    Respite services

    Rehabilitation

    Wound care

    Alzheimer's and dementia care


    Services

    Social services

    Salon services


    Activities

    Therapeutic recreation

    Recreation services


    Dining

    Nutritional services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 4
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Sept. 1, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 128
    Total current residents: 119
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-12-16 2022-01-28 E Egress Deficiencies Have exits that are accessible at all times.
    2021-12-16 2022-01-28 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2021-12-16 2022-01-28 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2019-07-18 2019-08-29 D Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2018-05-08 2018-06-15 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-12-20 2022-01-31 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-12-20 2022-01-31 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2021-12-20 2022-01-31 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-20 2022-01-31 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-01-31 2022-03-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-07-17 2019-08-28 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-07-17 2019-08-28 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-07-17 2019-08-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-07-17 2019-08-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-07-17 2019-08-28 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-07-17 2019-08-28 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-07-17 2019-08-28 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-07-17 2019-08-28 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-17 2019-08-28 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-07-17 2019-08-28 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-07-17 2019-08-28 D Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2019-07-17 2019-08-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-19 2021-08-26 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2020-12-14 2021-02-26 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-12-14 2021-02-26 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-05-11 2018-06-15 E Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2018-05-11 2018-06-15 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-05-11 2018-06-15 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2018-05-11 2018-06-15 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2018-05-11 2018-06-15 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-05-11 2018-06-15 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-05-11 2018-06-15 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-05-11 2018-06-15 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2018-05-11 2018-05-24 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2017-11-21 $13,325
    2018-12-19 $13,905
    2020-05-04 $29,588

    What is in the Neighborhood

    General Area Overview
    • The closest city is New London which is 1.3 miles away and has a population of 27,179 (mid sized town).
    • The average income is $45,151, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 34
      • Average Temperature: 54.1
      • Day Breakdown: The area gets 147 days of rain, 29 days of snow and 187 days of sun
      • Precipitation: 2.4 inches a year

    Health and Safety Overview
    • The crime rate is 5.12 per 100 people which is high compared to other cities.
      • Violent Crime: 1.38 incidents per 100 people
      • Property Crime: 2.5 incidents per 100 people
      • Drug-Related Crime: 0.6 incidents per 100 people
    • The average life expectancy in zip code is 79.58 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 161.0, Moderate Days 20.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Aldi
    0.8 miles away
    Stop & Shop
    0.9 miles away
    Fiddleheads Food Co-op
    1.3 miles away
    ShopRite
    2.4 miles away
    Walmart Supercenter
    3.2 miles away

    Transportation

    Thames River Water Taxi - Fort Trumbull
    1.0 miles away
    Fishers Island Ferry District - New London Terminal
    1.3 miles away
    New London
    1.4 miles away
    Thames River Water Taxi - New London City Pier
    1.4 miles away
    Viking Fleet Ferry
    1.5 miles away

    Bus Stations

    Foxwoods Casino
    12.1 miles away
    Norwich Transportation Center
    12.9 miles away
    Washington at Sachem
    13.7 miles away
    Washington at Mohegan
    14.0 miles away
    Westerly Town Hall
    14.8 miles away

    Banks

    CorePlus Credit Union
    0.3 miles away
    Citizens Bank
    0.8 miles away
    Liberty Bank
    1.3 miles away
    Charter Oak Federal Credit Union
    2.9 miles away
    Navy Federal Credit Union
    3.9 miles away

    Hospitals

    Lawrence+Memorial Hospital
    0.2 miles away
    Smilow Cancer Hospital Care Center
    4.1 miles away
    William W. Backus Hospital
    14.1 miles away
    Westerly Hospital
    14.8 miles away
    Shoreline Medical Center
    17.3 miles away

    Pharmacies

    Walgreens
    2.8 miles away
    Walmart Pharmacy
    3.3 miles away
    CVS
    4.4 miles away
    CVS Pharmacy
    5.5 miles away
    Rite Aid
    5.5 miles away

    Dentists

    Waterford Dental Health
    1.3 miles away
    575
    4.4 miles away
    Family Dentistry
    7.7 miles away
    Affinity Dental Center
    10.2 miles away
    Children's Dental Associates of New London County
    11.7 miles away

    Parks

    Mercer Field
    0.3 miles away
    Caulkins Park
    0.4 miles away
    Green Harbor Park
    0.5 miles away
    Toby May Park
    0.7 miles away
    Fort Trumbull State Park
    0.8 miles away

    None Found

    Shopping

    Crystal Mall
    2.9 miles away
    Tanger Outlets Foxwoods
    12.2 miles away

    Culture

    Expressiones
    1.3 miles away
    Garde Arts Center
    1.3 miles away
    Hygienic Art
    1.3 miles away
    Marquee Gallery
    1.4 miles away
    Eugene O'Neil Theater Center
    2.0 miles away

    Restaurants

    Liu Garden
    0.4 miles away
    The Recovery Room
    0.4 miles away
    Supreme Pizza
    0.4 miles away
    Captain Scott's Lobster Dock
    0.9 miles away
    The Shack
    0.9 miles away

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    Google map of Harbor Village North Health And Rehabilitation Cen

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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