Commonwealth Senior Living At Berryville

Mister P.

2019-03-03

I called up here to see about putting my father in this assisted living facility and spoke with the lady that handles new admissions named Mary.  When I asked her the best time to come out there and if she took a lunch break (so I wouldn't come when she wasn't there), she became very sarcastic and said "do you really think I have time to take a lunch break".  I had never been there and this was the first time I had talked to her and she was talking this way to a potential customer?  I called back and asked to speak with someone else and was put in touch with a lady named Sue.  Sue was very nice but said I had to deal with Mary since she was the only one that handles admissions.  She advised me to come out and meet them and see how I liked the facility.  I had my reservations but went ahead and went out there and met with sarcastic Mary.All Mary seemed to want to do was brag about the fact that she raised horses and she went on and on about her horses.  She was more interested in talking about herself than about my father and his needs.  When I got up to leave, I put my hand out to shake her hand and she said "we don't shake hands around here, we only hug".  She came around the desk and grabbed me in a hug even though I tried to back away to give her the message that I was not interested in hugging her.  I thought this was very unprofessional and shared my experience with Sue.  In the end, because the unprofessional conduct of Mary, I decided not to put my father at this facility.  Also the rooms are very small.

Shelly Pine

2021-11-01

Shelby is superior at providing all the prep work to moving in, including listening so closely to preferences that she had donuts in my uncle’s room when he arrived.Dawn was the greatest greeter, walking with us, suggesting a sweet tea to drink, keeping us informed of all paperwork and all around helpful.Kay is just loving on everyone - she just makes you feel like you’ve known her for years and she’s your best friend.Brooke share enough to be honest and skips the details that aren’t necessary - she just dives in, helps my uncle and tells me the best highlights.Stacy communicates honestly and carefully to be sure we understand all health issues and paths forward.All of these folks bend over backwards!!

Gene Williamson

2021-01-01

Commonwealth Senior Living, Berryville : Professional, friendly, caring and compassionate. I can never thank the management and staff enough for sharing these qualities with my wife as well as my family and I. Rest assured, your family member will be treated with much love and respect. I highly recommend CSL in Berryville .

Karen Barbour

2021-01-01

My mother has been at Commonwealth - Berryville for nearly 3 years, and our family is so blessed to have her there in the comfort and security of a staff that not only cares for her, but genuinely loves her. Now 95 1/2 years old, as her needs have changed, their care has increased, even through the challenging times of Covid. A huge shout out of acknowledgement and appreciation to Genoa, Dawn, Emily, and to Brenda (the director), who not only care for my mom, but have loved and cared for me in the process of her aging. Even the kitchen staff and nurse techs are so kind and loving. The facility itself feels like a home, not an institution, and even through quarantine, we were able to visit with my mom through the 2 large screened in porches on the front of the building. So grateful for her to spend her senior years here!

Jill Davis

2021-01-01

Before finding Commonwralth Senior Living in Berryville, VA for my mother-in-law, the whole family was under a lot of stress due to her illnesses. She was just so hateful, since we have placed her in berryville commonwealth senior living, it has been a blessing. She is so satisfied and in good hands everyone of us (including her) gets rest They always have something going on to keep her busy and she enjoys the friends that she has made. They are so loving and compassionate to her and all the residents there. What a great place. Thank each and everyone who works there for all you do!

Rafael Frias Jr

2021-01-01

Located in Berryville, VA; this debit living facility is outstanding in terms of the surrounding location and the size of the facility and if course the passing area for visiting. In addition, the buildings are modern with amenities for senior living residents. The staff is very friendly and helpful and very observing of the residents needs. Ideally, the staff's ideology or core values about caring for people, being passionate and having fun in the working environment of their choice - speaks of volumes of how well the residents are going to be treated and the respect they have for the residents. If you're thinking about having a loved one live here, I recommend paying a visit to see for yourself this facility provides to those already residing here.

Lauri Sisney

2021-01-01

The staff was extremely loving and my mother was well cared for. They went above and beyond to ensure her comfort. Thank you for not only caring for my mother so well but for truly loving her as well.