Call for pricing and availability: (800) 780-8101
Casa Real
1650 Galisteo Street, Santa Fe, NM 87505
Based on 19 reviews
Services and Housing Options
Assisted Living, Memory Care, Nursing Home, Respite, Respite, Skilled Nursing, RehabilitationEstimated Pricing
For Pricing & Availability
(800) 780-8101To Reach a Resident
(505) 984-8313Find a Senior Community that Best Fits Your Needs
Casa Real Description
Casa Real is a haven for healing, providing post-hospital rehabilitation and long-term or respite care with experienced nursing staff. At our practice, we happily welcome Medicare, Medicaid and a variety of private insurance plans. Our team is devoted to providing medical and rehabilitation support for those who are bouncing back from illness or injury.Price Comparison
Ranking
Parent Organization
Casa Real is a member of a larger group of communities called Genesis HealthCareConnect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Senior Living Videos
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Amenities
Casa Real offers a range of amenities for its guests. The Activity Room provides a great space for relaxation, fun and entertainment. It has comfortable seating and a variety of activities for all ages. Guests can also enjoy the Private and Semi-Private Rooms, which are perfect for families and friends. These rooms come with private bathrooms, mini-fridges, TVs, and Wi-Fi access. All rooms feature modern decor and comfortable furnishings to make your stay as enjoyable as possible.Services
Casa Real offers a variety of services to meet the needs of those seeking long-term care, neurological care and rehabilitation, and respite care. Their experienced staff provide a high level of care and compassion for each individual. They offer specialized treatment plans to ensure that each patient receives the highest quality of care. They also have a range of therapeutic activities designed to help individuals reach their full potential. Casa Real is committed to providing quality care to their patients and families.Health
hospice care
physiatry services
dementia care
on-site nurse practitioner
skilled nursing care
vision care
x-ray
wound care
dialysis care
neurological care and rehabilitation
occupational therapy
heparin therapy
joint replacement
psychiatric services
long term care
speech therapy
pharmaceutical delivery service
orthopedic rehabilitation
iv therapy
shortstay care
case management
dental care
pain management
respite care
podiatry care
ventilator care
personal care
rehabilitation therapy
physical therapy
palliative care
social worker
audiology care
dietary and nutrition needs management
short-term rehabilitation
colostomy care
medication management
bariatric specialties
individual treatment plans
registered nurses
on-site medical director
Activities
recreation activities
cultural, educational, religious and social activities
Dining
in-room dining options
family dining room
always available menu
Services
housekeeping
coordinated transportation
interpreter services
discharge planning
mail and newspaper service
Amenities
rehabilitation center
spacious rooms
scenic views
enclosed courtyard
individual climate control
porch
24-hour emergency alert and response system
balcony
beauty salon / barber services
private bathroom
complimentary laundry facility on-site
cable television
activity room
computer with internet access
phone service
private hospice room
wireless internet
alarm system to aid in the security of residents with cognitive deficits
fully air conditioned
garden
comfortable common and lounge areas to gather with friends and family
Pets
pets permitted
pet therapy
Employee Reviews for Genesis HealthCare in Santa Fe, New Mexico
2 out of 5 stars. Based on 1 reviews
The review of Genesis HealthCare in the Santa Fe, NM area paints a picture of a difficult work environment. Employees report feeling like they are walking on eggshells and that there is a lack of teamwork and camaraderie among staff. Many feel overworked and underpaid, and the corporate offices are accused of putting "business matters" ahead of the needs of the residents and staff. Despite these issues, there are some positive aspects to working for Genesis HealthCare, such as the caring people, the residents, and the families. However, employees also report that the company does not provide reasonable accommodations and there is a lack of communication from the corporate offices.Employee Reviews for Genesis HealthCare
2.69 out of 5 stars. Based on 1000 reviews
Overall, employees have mixed feelings about working for Genesis HealthCare. While some employees appreciate the flexible hours, good pay, and friendly coworkers, others have experienced poor management, low pay, and lack of appreciation from the company. Employees have noted a lack of communication, leadership, and advancement opportunities, as well as a lack of support from senior management. Employees have also expressed concerns about the benefits, pay, and lack of holidays. Advice to management includes treating employees better, investing in new hires, and focusing on patient care rather than productivity.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 1 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 1-star short-stay rating and a 1-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/10/85 and is run by a for profit organization. It is a large-sized nursing community with 118 nursing beds. Currently, there are 107 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $9,750.00. The facility has had 6 substantiated complaints reported in the last 3 years that resulted in a citation.Overall Ratings
The Casa Real nursing home has a 2-star overall rating, which is the second lowest possible. It is in the bottom 40% of facilities in terms of overall rating, and its overall rating is slightly lower than the state average. The nursing home's health inspection rating is slightly higher than the state average, and it is in the top half of facilities in terms of health inspection rating. However, this nursing home has a 1-star quality rating, which is the lowest possible. It is in the bottom 10% of facilities in terms of quality rating, and its quality rating is slightly lower than the state average.Staff Ratings
The Casa Real nursing home has a 2-star staff rating - the second lowest possible. It is in the bottom 40% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing at The Casa Real is slightly lower than the state average. The nursing home is also in the bottom 30% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing at The Casa Real is again, slightly lower than the state average. Furthermore, The Casa Real is in the bottom 40% of facilities in terms of RN staffing hours per resident per day. The RN staffing at The Casa Real is slightly lower than the state average but not as low as the previous two areas. Finally, the licensed staffing hours per resident per day at The Casa Real is in the bottom 20% of all facilities - only slightly lower than thestate average.Covid Data
The Casa Real nursing home is in the top 40% of facilities in terms of resident vaccination rate. The resident vaccination rate at the nursing home is 93.8%, which is higher than the state average of 84.4%. The nursing home is also in the top 30% of facilities in terms of staff vaccination rate, with a staff vaccination rate of 98.4%. This too is higher than the state average, which stands at 90.7%. However, when it comes to covid booster rates, the nursing home falls into the bottom half of all facilities. The covid booster rate at the nursing home is 87.7%, slightly lower than the state average of 89.6%.Quality Measures
The Casa Real nursing home has some serious issues. They have a 1-star quality rating, which is the lowest possible. They are in the bottom half of facilities in terms of residents given the Flu vaccine. The residents given the Flu vaccine is slightly higher than the state average. They are also in the bottom 20% of facilities in terms of residents whose ability to move independently worsened. The residents whose ability to move independently worsened is higher than the state average. Furthermore, they are in the bottom half of facilities in terms of residents who received an antianxiety or hypnotic medication. The residents who received an antianxiety or hypnotic medication is higher than the state average. Additionally, they are in the bottom 40% of facilities in terms of residents whose need for help with daily activities has increased. The residents whose need for help with daily activities has increased is slightly higher than the state average. Lastly, they are in the bottom 40% of facilities in terms of residents with ulcers. The Residents with ulcers is slightly higher than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
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My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
Warm friendly environment. Staff are super nice!
This place is horrible! I have never had to deal with such horrendous people. Every-time I have a concern they just transfer and transfer me to different people. My loved one is not getting the care he deserves. Every week they have a covid outbreak! They let people in and out of that building, no precaution measures are being taken. If you want your loved one to die faster, this is the place to take them! I have the administrators personal number and even then she doesn’t answer or return my calls! This place is pathetic. We need the state to close this place!
Absolutely horrible, do not send your loved one here unless they can fend for themselves! They claim to be skilled nursing, FAR FROM IT! My grandma didn't receive her meds properly, was severely dehydrated and left with a bed sore!! Not to mention completely delusional----I believe she was given something by the nurse there that she was not prescribed. This is a money hungry corporation, they don't care about the clients, they care about money. They sure looked short staffed to me, you shouldn't accept more patients if you cannot provide the quality care you claim!!!!
My Mother was placed here for 3 year's. Oh!sure the place clean back 2000, I didn't place her there but I landed up doing it all by myself. She had some good day 's & alot of bad one's. If I could write a book on this place you'd be surprised of the many disappointement's. My Mother was a strong lady & she was able to report what & when she was treated good & was treated very badly. After a severe fall & many stitches on her eye injury I reported alot to Adult Protection. Finally moved her to Rio Rancho Sabana Grande was somewhat better. It was a rough 7 years of going and & forth. And now I ha e to place my Son in the hands of a Nursing Facility how scary to think of doing this . I believe all Nursing facility all have issues & we have to be there daily or hire private care taker. God bless all who must entire any Nursing facility 🙏
I spent twelve days at Casa Real in December 2020 to rehab from a full hip replacement. The unit I was in was safely isolated from the remainder of the complex and Covid precautions were followed faithfully by staff. I had three (thankfully) negative Covid tests during my stay. Daily and overnight care was excellent with the CNAs checking on me and responding quickly, professionally, politely and attentively whenever I called on them. Physical Therapy and Occupational Therapy was excellent, especially considering the restrictions placed on them by Covid protocols – working hard to get me back into my home environment as quickly as possible. I would particularly mention the RNs (whose names I have forgotten), daytime CNAs Jasmine, Jennifer & Jose, and all the overnight CNAs – J.R., Destiny and others whose names I have forgotten, and PT Nicole & Chris and OT Jennie. They all were professional, prompt, polite, friendly – and showed that they were aware of my particular situation and provided appropriate care. Food unfortunately was not so good but they did allow deliveries from my wife.
Great place to be! CARING, attentive staff every department is amazing and is truly there for the positive wellbeing of the resident's
My mother has been at Casa Real for almost a year. The kindness extended to my family and me began with us walking through the door. Considering this environment and type of care is not at all easy and terrifying. From the moment we walked in, we were immediately calmed by Ashley and Mary who explained how this facility operated. After making our choice, mom and our family has experienced nothing but kindness and understanding for our situation and they have provided the utmost care. The nursing staff is gentle and has mom's safety and wellness always in mind. I can't say enough how much we appreciate Casa Real (Genesis) at this most stressful time in our lives.
My late husband was a resident here and I believed he was in good hands until I noticed the hipocracy. The nurses treat the residents poorly I even saw one of them spin around one resident on the chair nearly throwing him off. I was also harassed by the front desk lady and the social worker Ashley they both treated me poorly when I brought this to their attention. Ashley kicked me out of the facility and didn’t let me back in until my husband took a downfall; my son would go and visit my husband and he said Ashley said “ A few hundred might keep him sane for a few more weeks” it is a shame that up to this day nothing is being done for the poor residents in this facility.Please any other families that went through similar circumstances don’t keep quiet we have to put a end to all of this negligence
I am a relative of a resident who is no longer there. I have seen so many injustices most the nurses injure the residents rather than help them I have multiple times seen the harassment and when you report it they just say we will talk to them about it but nothing is ever done and not to mention there is so much favoritism even the social worker Ashley Martínez who is supposed to be caring for the best interest of the residents is getting paid off by families to side with themThink twice before putting your loved ones in this horrible place
I'm surprised to see some of these reviews, however, I believe Casa Rael now has new management. My mother was treated here early 2019 and they did a fabulous job of taking care of her every need. Very patient and competent staff, clean facility, good food and a lot of activities to choose from. The Director met us in the hallway and made herself available any time my mother needed her. She even tried to help us find a temporary foster home for my mom's dog while she was in the nursing home.
Such a wonderful place to work. This facility has had its ups and downs but as a nurse that has worked in this facility 2 separate occations. Super satisfied! I would encourage anyone that is looking for a hard working team to apply here.
This is the worst place on the face of this Earth. Have been waiting for a nurse and it's been a couple of hours and no nurse
Horrible place to work and to be a patient, there's a reason this company is bankrupt and having to liquidate all their properties, sad they were so focused on the all mighty dollar and not the patients, especially the ones who suffered and died as a result of the companies negligence and failure to provide adequate staff to take care of the residents
This place doesnt deserve a star they are under staffed they dont have the time to take care of the patients because there so called busy they leave the patients in feces. Seriously Think Before you take someone you love there.. Also the food is horrible
ok
Run away! This is not a health care facility. Do the research. My husband was a patient for rehab after surgery. I was shocked at the "care". Don't make our mistake. I would choose another facility or home care before ever leaving someone I loved in this dark and dreary place. Understaffed and underfunded. They are worried about profits not people. I never saw fresh fruit or fresh food of any kind. It's a nightmare. Just don't put your loved one through it.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-17 | 2022-05-04 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-03-17 | 2022-05-04 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2022-03-17 | 2022-05-04 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-03-17 | 2022-05-04 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-03-17 | 2022-05-04 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-03-17 | 2022-05-04 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-03-17 | 2022-05-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2020-12-22 | 2021-01-29 | F | Egress Deficiencies | Have exits that are accessible at all times. |
| 2020-12-22 | 2021-01-29 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-12-22 | 2021-01-29 | F | Services Deficiencies | Have an externally vented heating system. |
| 2020-12-22 | 2021-01-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-12-22 | 2021-01-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
| 2019-09-11 | 2019-10-02 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-09-11 | 2019-10-02 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2019-09-11 | 2019-10-02 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-09-11 | 2019-10-02 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-09-11 | 2019-10-02 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-09-11 | 2019-10-02 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-09-29 | D | D | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| 2022-03-23 | E | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-03-23 | E | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-23 | E | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-03-23 | E | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-03-23 | E | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-23 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-03-23 | E | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-03-23 | E | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-23 | G | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-23 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-03-23 | E | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-03-23 | E | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-03-23 | F | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-23 | E | E | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2022-03-23 | D | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-03-23 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-23 | F | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-30 | E | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-12-30 | D | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-12-30 | D | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2020-12-30 | D | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-12-30 | E | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-12-30 | E | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-12-30 | E | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-12-30 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-12-30 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-12-30 | D | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2020-12-30 | D | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-12-30 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-12-30 | E | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-12-30 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-19 | E | E | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2020-02-19 | E | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-07-03 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-12 | D | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-09-12 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-09-12 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-09-12 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-09-12 | D | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-09-12 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-12 | D | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2019-09-12 | D | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2019-09-12 | E | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-09-12 | D | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2019-09-12 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-09-12 | E | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
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