📞 Call for pricing and availability: (800) 780-8101
Bayview Health Care
301 Rope Ferry Rd, Waterford, CT 06385
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 444-1175Estimated Pricing
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Waterford
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Waterford
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Waterford
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff members across all departments are welcoming and friendly.
- Highly recommended for its tenured and friendly team, convenient location, cleanliness, and brightness.
- Previous patients would return due to the wonderful staff and overall positive experience.
- Excellent care provided, with staff always smiling, friendly, and helpful. Special mentions of helpful social workers, receptionists, admissions personnel, PTs, OTs, nurses, aids, laundry and cleaning staff, and the kitchen for good food and accommodating dietary preferences.
- Special needs patients are treated with love and care as if they were family.
- Described as the best rehab after hospital stay facility, with staff going above and beyond to make patients comfortable.
- Staff are kind and compassionate.
- Praised as the best nursing home, with wonderful, caring staff, great nurses, hardworking aids, and a clean environment.
Negative Reviews:
- Concerns about the lack of a clear chain of authority and failure to contact family or residents with medical and COVID-19 issues.
- Reports of understaffing leading to inadequate care, including unattended patients with Alzheimer's.
- Claims of the facility being dirty, serving disgusting food, and being understaffed.
- Facility described as run down, with no air conditioning in rooms, leading to uncomfortable conditions.
- Complaints about unpaid services and ignored communication attempts by the administration.
- Described as offering zero help to families, with staff providing no answers and leaving families to figure things out on their own.
- Reports of theft and no response from management when issues are raised.
- Hospice care criticized for not adequately keeping patients comfortable, with reports of late medication and unattended pain complaints.
Reviews
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Bayview Health Care Videos
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Health
Services
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
1
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 29, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 127
Total current residents: 119
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $142252
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-10-08 | 2021-11-30 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-10-08 | 2021-11-30 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-10-08 | 2021-11-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-05-10 | 2019-06-21 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-10 | 2019-06-21 | D | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2018-03-23 | 2018-04-09 | E | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-03-23 | 2018-04-27 | E | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-03-23 | 2018-04-27 | E | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-03-23 | 2018-04-27 | E | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-05 | 2023-07-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-10-26 | 2021-12-06 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-10-26 | 2021-12-06 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-10-26 | 2021-12-06 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-10-26 | 2021-12-06 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-10-26 | 2021-12-06 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-18 | 2022-04-08 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-03-18 | 2022-04-08 | D | Administration Deficiencies | Employ staff that are licensed, certified, or registered in accordance with state laws. |
| 2021-10-26 | 2021-12-06 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-10-26 | 2021-12-06 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-10-26 | 2021-12-06 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-30 | 2021-09-24 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2021-08-30 | 2021-09-24 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-09 | 2019-06-03 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-09 | 2019-06-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-09 | 2019-06-03 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-05-09 | 2019-06-03 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-05-09 | 2019-06-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-18 | 2021-01-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-29 | 2021-08-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-07-29 | 2021-08-27 | D | Resident Assessment and Care Planning Deficiencies | Provide care by qualified persons according to each resident's written plan of care. |
| 2021-03-04 | 2021-03-19 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-03-04 | 2021-03-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-03-04 | 2021-03-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-04 | 2021-03-19 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-09-14 | 2020-10-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-09-14 | 2020-10-25 | B | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2020-09-14 | 2020-10-25 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-14 | 2020-10-25 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2018-03-21 | 2018-04-26 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-03-21 | 2018-04-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-03-21 | 2018-04-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-03-21 | 2018-04-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-03-21 | 2018-04-26 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-03-21 | 2018-04-26 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-14 | $33,104 |
| 2020-07-14 | $30,000 |
| 2020-12-18 | $9,750 |
| 2021-07-29 | $15,503 |
| 2021-07-29 | $15,000 |
| 2021-10-26 | $13,970 |
| 2021-10-26 | $79,040 |
| 2022-06-29 | $23,989 |
| 2022-06-29 | $16,905 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-07-29 | 32 |
What is in the Neighborhood
- The closest city is Waterford which is 1.8 miles away and has a population of 19,281 (small town).
- The average income is $89,217, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 34
- Average Temperature: 54.1
- Day Breakdown: The area gets 147 days of rain, 29 days of snow and 187 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 2.0 per 100 people which is low compared to other cities.
- Violent Crime: 0.45 incidents per 100 people
- Property Crime: 1.22 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
- The average life expectancy in zip code is 79.58 years old, which is high compared to other zip codes.
- Air Quality: Good Days 161.0, Moderate Days 20.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
2.3 miles awayStop & Shop
2.4 miles awayWalmart Supercenter
2.9 miles awayBJ's Wholesale Club
3.2 miles awayCostco
3.3 miles awayTransportation
Thames River Water Taxi - Fort Trumbull
4.0 miles awayFishers Island Ferry District - New London Terminal
4.2 miles awayNew London
4.2 miles awayThames River Water Taxi - New London City Pier
4.2 miles awayViking Fleet Ferry
4.3 miles awayBus Stations
Norwich Transportation Center
14.2 miles awayFoxwoods Casino
14.6 miles awayWashington at Sachem
14.9 miles awayWashington at Mohegan
15.2 miles awayBanks
Citizens Bank
1.4 miles awayCorePlus Credit Union
2.8 miles awayLiberty Bank
3.4 miles awayDime Bank
3.6 miles awayCharter Oak Federal Credit Union
5.8 miles awayHospitals
Smilow Cancer Hospital Care Center
2.9 miles awayLawrence+Memorial Hospital
3.1 miles awayShoreline Medical Center
14.3 miles awayWilliam W. Backus Hospital
15.3 miles awayWesterly Hospital
17.8 miles awayPharmacies
CVS
1.4 miles awayWalmart Pharmacy
3.0 miles awayRite Aid
3.5 miles awayCVS Pharmacy
3.5 miles awayWalgreens
5.7 miles awayDentists
Waterford Dental Health
2.0 miles away575
6.3 miles awayFamily Dentistry
10.7 miles awayAffinity Dental Center
11.4 miles awayChildren's Dental Associates of New London County
12.3 miles awayParks
Babe Ruth Field
0.3 miles awaySpera Soccer Field
0.5 miles awayCini Memorial Park
0.6 miles awayLittle League South (Leased By Town From Cl&P)
0.7 miles awayLittle League Fields South
0.7 miles awayNone Found
Shopping
Crystal Mall
3.3 miles awayTanger Outlets Foxwoods
14.7 miles awayCulture
Eugene O'Neil Theater Center
3.3 miles awayGarde Arts Center
3.9 miles awayHygienic Art
4.1 miles awayExpressiones
4.1 miles awayMarquee Gallery
4.1 miles awayRestaurants
The Dock Restaurant
0.6 miles awayDad's Restaurant
1.1 miles awayLangley's Restaurant
1.4 miles awayWhen Pigs Fly
1.5 miles awaySizzling Wok
1.6 miles awayGet exact pricing & check availability
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