📞 Call for pricing and availability: (800) 780-8101

Yukio Okutsu State Veterans Home – Hilo

1180 Waianuenue Ave, Hilo, HI 96720

Assisted Living Nursing Home Adult Day Care Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(808) 961-1500

Estimated Pricing

Studio
Estimated $4,504

Price Comparison

  • Average City Price: $4,504
  • Average State Price: $4,504
  • Average National Price: $3,754


  • Yukio Okutsu State Veterans Home – Hilo Description

    The Yukio Okutsu State Veterans Home in Hilo, Hawaii’s first State Veterans Home, provides high quality nursing and personal care, applied with courtesy and compassion. As of January 1, 2021, the home came under the management of the East Hawaii Region of Hawaii Health Systems Corporation. The home is a VA and Medicare/Medicaid certified health care community, striving to honor veterans through dedicated and compassionate care.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Hilo

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Hilo

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Hilo


    Community Reviews

    9.5
    Yukio Okutsu State Veterans Home – Hilo
    Based on My Caring Plan's proprietary scoring, including 21 reviews across the web

    Ranking

  • Ranking in City: 3 out of 5 communities in Hilo
  • Ranking in State: 10 out of 52 communities in HI
  • Facility and Grounds A

    Staff A


    Employee Reviews

    6.0
    Avalon Health Care
    Based on My Caring Plan's proprietary scoring, including 827 reviews across the web

    The following insights are from employees that work in Hawaii

    Employee Pay A

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Highly praised as the best SNF/ICF on the Big Island with an excellent staff and beautiful facility.
    • Noted for its beautiful environment and the exceptional treatment of both employees and residents, especially veterans.
    • Staff prioritizes resident comfort and safety, ensuring a high standard of care.
    • Recognized for quality care, resident well-being, and a wide range of well-adapted activities.
    • Commended for excellent veteran care and embodying the Aloha spirit.
    • Unique for its high staffing levels and proximity to the hospital, creating a welcoming atmosphere of Aloha.
    • Teamwork led by nursing leaders and administration is highlighted, along with dedication to serving veterans and their spouses.
    • Facility offers better nursing staff numbers than most places in the state, rehab services 7 days a week, and passes both the sniff test and the mom test.
    • Facility boasts beautiful semi-private rooms and encourages tours for veterans or their spouses.
    • Staff members are caring, and residents are happy, contributing to a nice and friendly atmosphere.
    • Concerns were raised about a high rate of COVID-19 infections and fatalities as of 9/8/20, questioning the effectiveness of protective measures.
    • Despite concerns, many reviews highlight the facility as an excellent, clean, comfortable, safe, and secure home for veterans, recommending it highly for veterans and their spouses.


    Reviews

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    Health

    Short-term rehabilitation

    Rehabilitation services

    End of life care

    24-hour skilled nursing care

    Fractures

    Respite care


    Activities

    Community outings


    Dining

    Dining services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 5
    Quality measure rating: 5
    Long-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 10, 2008
    Ownership type: Government
    Provider type: Medicare and Medicaid
    Nursing home capacity: 95
    Total current residents: 58
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 0
    Number of payment denials: 1
    Number of fines: 2
    Total cost of fines: $594958


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-14 2022-12-16 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-14 2022-12-16 D Resident Rights Deficiencies Give residents a notice of rights, rules, services and charges.
    2022-10-14 2022-12-16 D Resident Rights Deficiencies The resident has the right to receive notices in a format and a language he or she understands.
    2022-10-14 2022-12-16 D Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2022-10-14 2022-12-16 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-10-14 2022-12-16 F Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-10-14 2022-12-16 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-10-14 2022-12-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-10-14 2022-12-16 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-10-14 2022-12-16 G Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-10-14 2022-12-16 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-10-14 2022-12-16 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-10-14 2022-12-16 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2022-10-14 2022-12-16 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-10-14 2023-01-14 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-10-14 2022-12-16 F Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2022-10-14 2022-12-16 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-10-14 2023-01-14 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-08 2022-08-31 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-07-08 2022-08-31 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-07-08 2022-08-31 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-07-08 2022-08-31 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-07-08 2022-08-31 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-10-28 2021-11-30 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2020-10-16 2020-10-19 J Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-30 2021-01-06 F Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2020-10-30 2021-01-06 F Administration Deficiencies Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    2020-10-30 2021-01-06 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-10-30 2021-01-06 L Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2020-10-30 2021-01-06 F Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2020-10-30 2021-01-06 L Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-10-04 2019-11-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-10-04 2019-06-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-10-04 2019-11-12 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-10-04 2019-11-12 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-04 2019-11-12 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-10-04 2019-11-12 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-10-12 $20,875
    2019-11-15 $8,957
    2020-10-16 $510,640
    2022-10-14 $84,318

    Denials

    Denial Date Payment Denial Days
    2020-10-16 80

    What is in the Neighborhood

    General Area Overview
    • The closest city is Hilo which is 1.6 miles away and has a population of 43,263 (mid sized town).
    • The average income is $60,653, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 67
      • Average Temperature: 71.0
      • Day Breakdown: The area gets 299 days of rain and 65 days of sun
      • Precipitation: 2.7 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.73 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 207.0, Moderate Days 2.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Sack 'n Save
    1.6 miles away
    KTA Super Stores
    1.7 miles away
    Cost U Less
    1.8 miles away
    Kilauea Market
    2.3 miles away
    Island Naturals Market and Deli
    2.4 miles away

    None Found

    None Found

    Banks

    Hawaii County Employees Federal Credit Union
    1.0 miles away
    HomeStreet Bank
    1.6 miles away
    HFS Credit Union
    1.7 miles away
    Central Pacific Bank
    2.0 miles away
    Bank of Hawaii
    2.1 miles away

    None Found

    Pharmacies

    Shima Pharmacy
    1.9 miles away
    Longs Drugs
    2.0 miles away
    Sack ‘n Save
    3.4 miles away
    Safeway
    3.5 miles away

    Dentists

    Keiki Dental Group
    2.4 miles away
    Bay Clinic Dental Center
    2.4 miles away
    Ohana Endodontics
    2.5 miles away
    Kawili Dentist
    2.7 miles away

    Parks

    Wailuku River State Park
    0.1 miles away
    Gilbert Carvalho Park
    0.5 miles away
    Downtown Hilo
    1.3 miles away
    Kaumana Lani Neighborhood Park
    1.4 miles away
    Clem Akina Park
    1.4 miles away

    None Found

    Shopping

    Hilo Shopping Center
    2.3 miles away
    Manono Marketplace
    2.8 miles away
    Waiakea Kai Plaza
    3.1 miles away
    Waiakea Center
    3.3 miles away
    Prince Kuhio Plaza
    3.4 miles away

    Culture

    East Hawai‘i Cultural Center
    1.5 miles away
    Old Police Station
    1.6 miles away
    Palace Theater
    1.7 miles away
    Extreme Exposure
    1.7 miles away
    Dreams of Paradise
    1.8 miles away

    Restaurants

    Tabaraka Lebanese Food
    1.5 miles away
    Yen's Restaurant
    1.5 miles away
    Jimmy’s
    1.6 miles away
    ミヨズ
    1.6 miles away
    New Chiang Mai Thai Cuisine
    1.6 miles away

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    Google map of Yukio Okutsu State Veterans Home – Hilo

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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