📞 Call for pricing and availability: (800) 780-8101
Hale Anuenue Restorative Care Center
1333 Waianuenue Ave., Hilo, HI 96720
For Pricing & Availability
(800) 780-8101To Reach a Resident
(808) 961-6644Pricing Details
This detailed pricing information was obtained directly from the Admissions/Marketing at Hale Anuenue Restorative Care Center via email on Feb. 13, 2024.
PRIVATE PAY POLICY 2024
SNF - Semi-Private $506.00/day
I SNF - Private $583.00/day
ICF - Semi-Private $491.00/day
ICF - Private $573.00/day
Rates are for Room & Board only, and do not include ancillaries, taxes, and Pharmacy charges.
- Listed rates are for Room & Board services.
Please refer to the Admission Agreement for additional details. - Pharmerica provides pharmaceutical services to Hale Anuenue.
You have the right to use a pharmacy of your choice but it must be specified in writing and provided to our Admissions department.
Pharmacy services are billed separately, you will receive a bill if your insurance does not cover all of your prescription charges. - Upon Private Pay Admission a 30-day advance deposit is required
Your billing statement will reflect the following:
- Advance deposits
- Miscellaneous payments Room & Board charges
- General excise tax - Billing statements will be sent out by the 15th of each month.
- Payments are due by the end of each month.
We reserve to right to make discharge arrangements if the resident's account is continuously delinquent.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Admissions/Marketing at Hale Anuenue Restorative Care Center via email on Feb. 13, 2024.
Our Commitment to Quality Care and Safety
We are staffed 24/7 with our Medical Director, RN's, LPN's, CNA's, Administration, Housekeeping, Dietary, and Maintenance Personnel. We are all mandated to successfully complete annual training that coincides with Federal and State regulations. We are required to perform competency tests that reflect our ability to provide proper care.
We have a Safety Committee that reviews and implements safety protocol to ensure everyone is safe within the facility.
Our Discharge Planning Team provides resources including follow-up care within the home for our patients returning to the community.
Yes, we provide transportation to all our resident's appointments relatable to their Level of Care.
Dining and Nutrition
We have a restaurant-style dining experience where patients may select from our alternative menu to suit their preferences (within their ordered diet). Encouraging independence throughout our facility especially during meal times can promote quality of life. We also encourage guests to enjoy meals with their loved ones at the facility.
Communication and Feedback
We have a grievance process that family/residents are educated upon at Admission. A grievance form is provided and explained on how to initiate a complaint. All the steps are reviewed and reassurance is covered as this form "Helps us To....Serve you Better."
Our Nursing and Social Services Team members both provide updates upon any change for our patients, whether it be room changes, medication changes, behavioral etc.
Additional Services
Currently, we are not accepting Respite Stay but if/when we start that up again it will be our Private Pay rates which are reflected in the prior attachment.
Yes, we have a Pet Policy that requires updated vaccination status by each pet's veterinarian. We also have weekly Pet therapy visits to the facility. Pre-approved Canines aka "Pet Therapy Dogs" visit our facility once a week for hugs and kisses. Those residents who had/have pets at home really enjoy this type of therapy.
Yes, we do have a waitlist for SNF and ICF clientele. Anyone interested would have their PCP fax us clinical information (Diagnosis, office visit, medications) to start this process.
We offer vaccinations within our facility as a convenience to our residents. If preferred, our residents have the right to seek alternative methods of vaccinations.
Specialization in Geriatrics
Our facility specializes in Geriatrics where our entire focus is on the Aging Process and how to provide the highest quality of care for our residents. Our Team is educated on a regular basis on the sensitivity of the elderly population and their needs. This training includes in-depth Trauma care that reaches to the core of our patients and their past history. Each one is unique and their story impacts the care they need.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hilo
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Visitors have shared their positive experiences at the senior living facility, highlighting the excitement around special events like Christmas programs and the excellent care their loved ones receive. Many reviews praise the accommodating and friendly staff, including social workers and caregivers, for making visits easy and ensuring residents are well taken care of.
The facility itself is described as beautiful, clean, and easily accessible, contributing to a pleasant environment for both residents and visitors. The staff's professionalism in handling medical issues and medication is also commended, alongside their warmth and dedication to providing excellent care.
However, there was a concern raised about a staff member who appeared unwelcoming and possibly used a vape during work hours, which made visitors feel uncomfortable. Despite this, the overall sentiment remains overwhelmingly positive, with many expressing gratitude for the care their family members receive and the friendly atmosphere of the facility.
Visitors feel reassured about the well-being of their loved ones, with some even stating they would be comfortable living there themselves in the future. The staff's efforts to create a home-like environment and their respectful interaction with residents and their families are highly appreciated.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: May 24, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $42458
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-02 | 2022-12-23 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-12-02 | 2022-12-23 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-04 | 2022-09-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-08-04 | 2022-09-02 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-04 | 2022-09-02 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-12-02 | 2022-12-29 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-12-02 | 2022-12-29 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-12-02 | 2022-12-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-12-02 | 2022-12-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-07-16 | 2021-08-13 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-07-16 | 2021-08-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-16 | 2021-08-13 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-07-16 | 2021-08-13 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-07-16 | 2021-08-13 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-16 | 2021-08-13 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-16 | 2021-08-13 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-07-16 | 2021-08-13 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2021-07-16 | 2021-08-13 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-03-06 | 2020-08-27 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-03-06 | 2020-08-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-03-06 | 2020-08-27 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-03-06 | 2020-08-27 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-03-06 | 2020-08-27 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-03-06 | 2020-08-27 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-03-06 | 2020-08-27 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-03-06 | 2020-08-27 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2020-03-06 | 2020-08-27 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2020-03-06 | 2020-08-27 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-03-06 | 2020-08-27 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-03-06 | 2020-08-27 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-03-06 | 2020-08-27 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-04 | $9,955 |
| 2020-03-06 | $10,618 |
| 2021-07-16 | $47,120 |
| 2021-07-16 | $30,628 |
| 2021-12-06 | $650 |
| 2022-08-04 | $11,180 |
What is in the Neighborhood
- The closest city is Hilo which is 1.8 miles away and has a population of 43,263 (mid sized town).
- The average income is $60,653, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 67
- Average Temperature: 71.0
- Day Breakdown: The area gets 299 days of rain and 65 days of sun
- Precipitation: 2.7 inches a year
- The average life expectancy in zip code is 80.73 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 207.0, Moderate Days 2.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sack 'n Save
1.7 miles awayKTA Super Stores
1.9 miles awayCost U Less
2.0 miles awayKilauea Market
2.4 miles awayIsland Naturals Market and Deli
2.5 miles awayNone Found
None Found
Banks
Hawaii County Employees Federal Credit Union
1.1 miles awayHomeStreet Bank
1.8 miles awayHFS Credit Union
1.9 miles awayCentral Pacific Bank
2.1 miles awayBank of Hawaii
2.2 miles awayHospitals
Hilo Medical Center
0.0 miles awayPharmacies
Shima Pharmacy
2.0 miles awayLongs Drugs
2.2 miles awaySack ‘n Save
3.5 miles awaySafeway
3.6 miles awayDentists
Keiki Dental Group
2.5 miles awayBay Clinic Dental Center
2.5 miles awayOhana Endodontics
2.6 miles awayKawili Dentist
2.7 miles awayParks
Wailuku River State Park
0.3 miles awayGilbert Carvalho Park
0.6 miles awayKaumana Lani Neighborhood Park
1.2 miles awayDowntown Hilo
1.4 miles awayMohouli Park
1.6 miles awayNone Found
Shopping
Hilo Shopping Center
2.5 miles awayManono Marketplace
2.9 miles awayWaiakea Kai Plaza
3.2 miles awayWaiakea Center
3.4 miles awayPrince Kuhio Plaza
3.4 miles awayCulture
East Hawai‘i Cultural Center
1.7 miles awayOld Police Station
1.8 miles awayPalace Theater
1.9 miles awayExtreme Exposure
1.9 miles awayDreams of Paradise
1.9 miles awayRestaurants
Tabaraka Lebanese Food
1.6 miles awayYen's Restaurant
1.7 miles awayJimmy’s
1.8 miles awayミヨズ
1.8 miles awayNew Chiang Mai Thai Cuisine
1.8 miles awayGet exact pricing & check availability
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