📞 Call for pricing and availability: (800) 780-8101
Wyndham Lakes
10660 Old Saint Augustine Road, Jacksonville, FL 32257
For Pricing & Availability
(800) 780-8101To Reach a Resident
(904) 256-9426Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Nov. 14, 2023. Here's what we learned:
Welcome to Wyndham Lakes
Wyndham Lakes is a senior living community that offers a homely atmosphere and a variety of living options to cater to the diverse needs of seniors. The community is staffed with dedicated professionals who strive to provide a comfortable and secure environment for all residents.
Living Options
Wyndham Lakes provides different living arrangements including independent living, assisted living, and memory care. Each option is designed to support the varying levels of assistance and care that residents may require.
Pet Policy
The community is pet-friendly, allowing residents to bring their beloved pets with them. However, pets are only allowed in the independent living section of the community.
Transportation Services
Wyndham Lakes offers transportation for residents to attend doctor's appointments and to participate in outings. The community has a company bus that is used for group activities such as dining out, movie trips, and shopping excursions. Private errands can also be scheduled, though they may incur additional costs.
Dining Experience
Residents at Wyndham Lakes enjoy three meals a day, which are included in the cost of living. The community prides itself on its high-quality food, prepared by a chef with an impressive background. Residents are served by staff and can choose from a daily menu or an 'always available' menu for additional options.
Staff and Medical Care
The community employs licensed practical nurses (LPNs), certified nursing assistants (CNAs), and medication technicians (med techs). Wyndham Lakes also collaborates with two doctor groups, ensuring that nurse practitioners are available weekly to see residents. Additionally, a podiatrist visits the site to provide specialized care.
Resident Concerns and Grievances
If residents have complaints or concerns, they can fill out grievance forms that are reviewed directly by the executive director. This process ensures that each issue is addressed personally and resolved in a timely manner.
Safety Measures
While the community does not have a dedicated security team, it is staffed around the clock. Residents are provided with emergency pendants that they can use to alert the nurse's station in case of a medical emergency or other urgent situations.
Communication with Families
Communication between the facility and residents' families is primarily conducted through phone calls. While there are no specific apps or platforms for family communication, the staff uses internal systems to coordinate care and services.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Jacksonville
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Jacksonville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Experiences:
- One review detailed a very negative experience, stating that their family member was neglected, not cleaned properly, and suffered falls without the facility notifying them. They blamed the facility for their family member's passing due to neglect.
- Another review expressed concern over safety and behavior, mentioning an incident where they were assaulted by a resident.
- Concerns were raised about the facility's responsiveness to complaints and the pressure to change a negative review to a positive one to receive better treatment or financial adjustments.
- Warnings about management changes leading to a decline in quality and the importance of doing thorough research before choosing this facility were mentioned.
Positive Experiences:
- Several reviews praised the facility for its community feel, mentioning friendly residents, helpful staff, and enjoyable activities like BBQ meals and root beer floats.
- The facility was commended for its veteran support, offering discounts and assistance with VA benefits.
- Positive remarks were made about the spaciousness of the apartments, the quality of the dining experience, and the availability of on-site physical therapy.
- Staff members, including management, were highlighted for their open-door policy, appreciation of employees, and the overall positive atmosphere they create.
- The activities director expressed gratitude for the opportunity to work with loving residents and compassionate caregivers.
Mixed Experiences:
- Some reviews advised caution, suggesting potential residents and their families ask detailed questions and talk to current residents to get a true sense of the facility.
- While some staff turnover and management changes were noted, improvements and efforts to address issues were also acknowledged.
Reviews
There are currently no reviews that were left on My Caring Plan
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Wyndham Lakes Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Fruit Cove which is 5.2 miles away and has a population of 29,362 (mid sized town).
- The average income is $73,368, which is high compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 58
- Average Temperature: 74.7
- Day Breakdown: The area gets 204 days of rain and 160 days of sun
- Precipitation: 2.8 inches a year
- The median age is 35.7 years old, average compared to other cities.
- 8.69% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 9.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 29% Black or African-American, 8% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 127.0, Moderate Days 55.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Oriental Market
0.2 miles awayWalmart Neighborhood Market
0.3 miles awayPublix
0.6 miles awayWinn-Dixie
0.8 miles awayWhole Foods Market
0.9 miles awayNone Found
Bus Stations
Flixbus
7.4 miles away8
7.6 miles away50
7.8 miles awayBanks
Wells Fargo
0.7 miles awayBank of America
1.1 miles awayBank Of The Ozarks
1.1 miles awayChase Bank
1.5 miles awayBBVA
1.6 miles awayHospitals
CareSpot Urgent Care - Mandarin
2.8 miles awayNaval Hospital Jacksonville
4.5 miles awaySaint Vincent’s Medical Center Southside
5.1 miles awayWekiva Springs Center
5.2 miles awayBaptist Medical Center South
5.3 miles awayPharmacies
CVS Pharmacy
1.2 miles awayCVS
4.3 miles awayBrooks Rehabilitation
4.4 miles awayWalgreens
4.7 miles awayHealth Mart & Compounding Pharmacy
4.9 miles awayDentists
David & Associate Dentistry
1.0 miles awayAspen Dental
1.1 miles awayIvory Dental
1.6 miles awayGreenberg Dental and Orthodontics
4.3 miles awayBartram Family Dental Care
4.4 miles awayParks
Burnett Park
0.4 miles awayHuntington Forest
0.8 miles awayChapelgate Park
0.9 miles awayThe Paddock Club Mandarin
1.0 miles awayElizabeth "Betty" Wolfe Park
1.6 miles awayNone Found
Shopping
Orange Park Mall
7.3 miles awayCulture
Andrew A. Robinson Jr. Theater
8.6 miles awayTheatre Jacksonville
8.8 miles awayMetropolitan Park Stage
9.6 miles awayAlhambra Theatre & Dining
9.7 miles awayDaily's Place
9.8 miles awayRestaurants
Seasons dumpling
0.2 miles awayPeony Asian Bistro
0.2 miles awayPizza Hut
0.6 miles awayLittle China
0.6 miles awaySalento Steakhouse
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of FL. It is a very large-sized community with 288 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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