📞 Call for pricing and availability: (800) 780-8101
Riverwood Center
2802 Parental Home Road, Jacksonville, FL 32216
For Pricing & Availability
(800) 780-8101To Reach a Resident
(904) 721-0088Estimated Pricing
Price Comparison
Riverwood Center Description
Located in the diverse, friendly North Florida city of Jacksonville, Riverwood Center is dedicated to providing the highest quality care and quality of life to customers with widely varying needs, abilities and limitations.
This commitment is not motivated by official rules and regulations. It comes from within, in keeping with our caring mission and the core values that guide our care and services. And the results are as clear as the smiles on the faces of the individuals and families who place their trust in us.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Jacksonville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Jacksonville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Staff described as very nice, helpful, and friendly across multiple reviews.
- Facilities noted for being clean and well-maintained.
- High marks for customer service and staff engagement with residents.
- Appreciation for COVID-19 safety measures, including instant testing.
- Several reviews highlight the care and empathy provided by the staff during challenging times.
- Specific staff members mentioned for going above and beyond in their care and service.
- Facility aesthetics and cleanliness received praise, along with the involvement of the administrator.
Negative Feedback:
- One review contained racially insensitive comments and was generally negative about the staff composition.
- Concerns about communication issues, particularly in reaching staff via phone.
- Some reviews expressed dissatisfaction with the level of care and management response to issues.
- One review mentioned a lack of adequate supplies, such as diapers, and issues with laundry service.
- A few reviews strongly advise against placing loved ones in the facility, citing poor experiences.
Mixed Feedback:
- Visitation time restrictions due to COVID-19 were understood but still a point of contention for some.
- While some reviews praised the staff's responsiveness to issues, others felt improvements were needed in management and staff availability.
Overall:
The majority of reviews highlight a caring and dedicated staff, clean facilities, and a positive environment for residents. However, there are concerns regarding communication, supply management, and specific negative experiences that potential clients may want to consider.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 20, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 240
Total current residents: 212
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $23075
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-01 | 2023-03-02 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-06-16 | 2021-07-17 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-06-20 | 2019-07-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-20 | 2019-07-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-24 | 2023-02-21 | J | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-01-24 | 2023-02-21 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2023-02-02 | 2023-03-02 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2023-02-02 | 2023-03-02 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-02 | 2023-03-02 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-02-02 | 2023-03-02 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-02 | 2023-03-02 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-02-02 | 2023-03-02 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-02 | 2023-03-02 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-02 | 2022-05-23 | C | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2022-07-21 | 2022-08-10 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-18 | 2022-05-23 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2022-02-18 | 2022-04-05 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-02-18 | 2022-04-05 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-06-17 | 2021-07-17 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-06-17 | 2021-07-17 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-06-17 | 2021-07-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-06-17 | 2021-07-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-17 | 2021-07-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-06-17 | 2021-07-17 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-06-17 | 2021-07-17 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-06-17 | 2021-07-17 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-10-08 | 2020-11-08 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-06-20 | 2019-07-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-11-26 | $8,193 |
| 2023-01-24 | $8,554 |
| 2023-01-24 | $14,521 |
What is in the Neighborhood
- The closest city is Jacksonville which is 5.5 miles away and has a population of 868,031 (medium sized city).
- The average income is $51,062, which is low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 58
- Average Temperature: 74.6
- Day Breakdown: The area gets 194 days of rain and 170 days of sun
- Precipitation: 2.1 inches a year
- The median age is 35.7 years old, average compared to other cities.
- 8.69% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 9.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 29% Black or African-American, 8% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 127.0, Moderate Days 55.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
European Mix Grocery Market
0.7 miles awayTaungzalat Asian Market
0.7 miles awayHala's Mideast Eatery and Market
0.7 miles awayWalmart Supercenter
1.8 miles awayLa Grand Parada - Food Store
1.8 miles awayNone Found
Bus Stations
8
1.3 miles away50
1.5 miles away33
2.1 miles awaySouthside/Beach
2.3 miles awayArlington Road
3.7 miles awayBanks
Wells Fargo
1.5 miles away121 Financial Credit Union
2.1 miles awayAlive Credit Union
2.3 miles awayTD Bank
2.4 miles awayChase
3.6 miles awayHospitals
Memorial Hospital
0.9 miles awayWekiva Springs Center
1.1 miles awayTen Broeck Hospital Jacksonville
1.1 miles awayBrooks Rehabilitation Hospital
1.2 miles awaySaint Vincent’s Medical Center Southside
1.4 miles awayPharmacies
CVS Pharmacy
0.7 miles awayHalliday's & Koivisto's Pharmacy
0.8 miles awayHealth Mart & Compounding Pharmacy
2.6 miles awayWalgreens
4.1 miles awayCVS
4.4 miles awayDentists
Aspen Dental
3.8 miles awayGreenberg Dental and Orthodontics
4.4 miles awayFive Points Dental
6.0 miles awayKernan Dental Care
6.3 miles awayMedure Dental
6.9 miles awayParks
Drew Park
0.1 miles awayVictoria Park
0.3 miles awayCurtis Lovelace Park
0.4 miles awayWurn Park
0.6 miles awayTouchton Road Park
1.3 miles awayNone Found
Shopping
Orange Park Mall
10.4 miles awayCulture
Metropolitan Park Stage
4.1 miles awayAmphitheater
4.1 miles awayTheatre Jacksonville
4.2 miles awayDaily's Place
4.2 miles awayAndrew A. Robinson Jr. Theater
5.1 miles awayRestaurants
China Dragon
0.7 miles awaySamwon Garden Korean BBQ
0.7 miles awayKaram's Mediterranean Grill
0.7 miles awaySchool Canteen
1.2 miles awaySushi & Sub
1.4 miles awayGet exact pricing & check availability
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Disclaimer
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