📞 Call for pricing and availability: (800) 780-8101
Heartland Health Care Center Of South Jacksonville
3648 University Blvd S, Jacksonville, FL 32216
For Pricing & Availability
(800) 780-8101To Reach a Resident
(904) 733-7440Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express serious concerns about cleanliness, staff behavior, and overall care quality. Complaints include unclean facilities, rude and unresponsive staff, and inadequate medical and personal care.
- Issues with medication management and adherence to special dietary needs were highlighted, posing risks to patients with specific health conditions.
- Some reviewers noted a lack of activities and amenities for residents, contributing to an unwelcoming and institutional atmosphere.
- Concerns were raised about the safety of residents, including the absence of bed rails and incidents where residents were injured due to lack of timely assistance.
- There were mixed reviews about the food quality, with some finding it acceptable and others describing it as poor.
- A few positive comments were made regarding the physical therapy services and the cleanliness of the facility, though these were overshadowed by the negative feedback.
- Communication and management issues were frequently mentioned, with families feeling left out of care plans and experiencing difficulties with discharge and medication procedures.
- Overall, the majority of reviews strongly advise against choosing this facility for loved ones, citing a lack of care, professionalism, and respect from the staff and administration.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: July 1, 1980
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 117
Total current residents: 92
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3169
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-20 | 2023-01-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2019-05-02 | 2019-07-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-02 | 2019-07-03 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-05-02 | 2019-07-03 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-05-02 | 2019-07-03 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-05-02 | 2019-07-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-05-02 | 2019-07-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-23 | 2023-04-14 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-03-23 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2023-02-23 | 2023-03-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-22 | 2023-01-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-22 | 2023-01-27 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-05-20 | 2021-06-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-05-20 | 2021-06-20 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-05-20 | 2021-06-20 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-05-20 | 2021-06-20 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-05-20 | 2021-06-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-05-20 | 2021-06-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-04-19 | 2021-05-19 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-05-02 | 2019-06-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-05-02 | 2019-06-18 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2019-05-02 | 2019-06-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-02 | 2019-06-18 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-05-02 | 2019-06-18 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2019-05-02 | 2019-06-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-02 | 2019-06-18 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-05-02 | 2019-06-18 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-05-02 | 2019-06-18 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-05-02 | 2019-06-18 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2019-05-02 | 2019-06-18 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-05-02 | 2019-06-18 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-05-02 | 2019-06-18 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-05-02 | 2019-06-18 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2019-05-02 | 2019-06-18 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2019-05-02 | 2019-06-18 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2019-05-02 | 2019-06-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-05-02 | 2019-06-18 | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-09-06 | $3,145 |
| 2022-09-06 | $3,169 |
What is in the Neighborhood
- The closest city is Jacksonville which is 4.4 miles away and has a population of 868,031 (medium sized city).
- The average income is $51,062, which is low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 58
- Average Temperature: 74.6
- Day Breakdown: The area gets 194 days of rain and 170 days of sun
- Precipitation: 2.1 inches a year
- The median age is 35.7 years old, average compared to other cities.
- 8.69% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 9.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 29% Black or African-American, 8% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 127.0, Moderate Days 55.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hala's Mideast Eatery and Market
0.6 miles awayTaungzalat Asian Market
0.6 miles awayEuropean Mix Grocery Market
0.7 miles awayLa Grand Parada - Food Store
0.7 miles awayAfrican Market
0.7 miles awayNone Found
Bus Stations
8
0.3 miles away50
0.5 miles away33
0.9 miles awayCesery
2.7 miles awaySouthside/Beach
2.9 miles awayBanks
Wells Fargo
0.4 miles away121 Financial Credit Union
3.1 miles awayBank of America
3.2 miles awayChase
3.2 miles awayAlive Credit Union
3.3 miles awayHospitals
Memorial Hospital
0.1 miles awayBrooks Rehabilitation Hospital
0.2 miles awayTen Broeck Hospital Jacksonville
0.4 miles awaySpecialty Hospital Jacksonville
1.4 miles awayWekiva Springs Center
2.1 miles awayPharmacies
Halliday's & Koivisto's Pharmacy
0.4 miles awayCVS Pharmacy
0.8 miles awayHealth Mart & Compounding Pharmacy
2.9 miles awayWalgreens
4.7 miles awayOwens Pharmacy
5.0 miles awayDentists
Aspen Dental
4.7 miles awayFive Points Dental
5.0 miles awayGreenberg Dental and Orthodontics
5.6 miles awayMedure Dental
6.1 miles awayKernan Dental Care
6.9 miles awayParks
Wurn Park
0.7 miles awayCuba Hunter Park
0.9 miles awayCurtis Lovelace Park
1.0 miles awayDrew Park
1.1 miles awayVictoria Park
1.1 miles awayNone Found
Shopping
Orange Park Mall
10.5 miles awayCulture
Metropolitan Park Stage
3.0 miles awayDaily's Place
3.1 miles awayTheatre Jacksonville
3.2 miles awayAmphitheater
3.4 miles awayCreative Veins Performing Arts
4.0 miles awayRestaurants
Sushi & Sub
0.3 miles awayHunan Wok
0.3 miles awayPiccadilly Cafeteria
0.4 miles awayEuropean Street Cafe
0.5 miles awayKaram's Mediterranean Grill
0.5 miles awayGet exact pricing & check availability
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