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Windsor Gardens Conv Center Of San Diego
220 East 24Th Street, National City, CA 91950
For Pricing & Availability
(800) 780-8101To Reach a Resident
(619) 474-6741Estimated Pricing
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in National City
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in National City
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Windsor Gardens and similar facilities show a mixed range of experiences. Some reviewers express deep dissatisfaction, citing concerns over patient care, communication issues, and facility cleanliness. Complaints include unreturned calls from management, confusion over vaccination status, delayed discharge dates, poor food quality, and overall neglect. One reviewer specifically mentioned a negative work experience with a staff member.
Conversely, many reviews highlight positive aspects, praising the staff's friendliness, professionalism, and the clean environment of the facilities. Several reviewers noted the excellent care their loved ones received, mentioning successful rehabilitation experiences, enjoyable events like Mother's Day and 4th of July celebrations, and commendable staff-patient interactions. The therapeutic staff, in particular, received accolades for their great work.
Some reviews focus on the physical aspects of the facilities, pointing out that while the staff may be commendable, the facilities themselves could use updates to make them more inviting and comfortable for recovery and living.
Overall, while there are significant concerns raised by some, others have had highly positive experiences, recommending the facilities for their care quality, staff professionalism, and clean environment. It's clear that experiences can vary widely, and potential clients or their families might consider these varied perspectives when making decisions about care.
Reviews
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Windsor Gardens Conv Center Of San Diego Videos
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Health
Services
Activities
Community Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Aug. 1, 1968
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 98
Total current residents: 95
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $12100
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-28 | 2022-10-17 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-09-28 | 2022-10-17 | C | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2022-09-28 | 2022-10-17 | D | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2022-09-28 | 2022-10-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-09-28 | 2022-10-17 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-09-28 | 2022-10-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-11-05 | 2019-11-19 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-11-05 | 2019-11-19 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-11-05 | 2019-11-19 | D | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2019-11-05 | 2019-11-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-12-20 | 2019-01-07 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-12-20 | 2019-01-07 | D | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-12-20 | 2019-01-07 | D | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-12-20 | 2019-01-07 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-12-20 | 2019-01-07 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-12-20 | 2019-01-07 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-12-20 | 2019-01-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-12-20 | 2019-01-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-04 | 2023-01-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-09-19 | 2022-10-19 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-09-13 | 2022-09-14 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-22 | 2022-10-22 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-09-22 | 2022-10-22 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-09-22 | 2022-10-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-09-22 | 2022-10-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-09-22 | 2022-10-22 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-09-22 | 2022-10-22 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-11 | 2022-04-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-13 | 2022-02-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-01-13 | 2022-02-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-10-11 | 2019-11-01 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-10-11 | 2019-11-01 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-10-11 | 2019-11-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-10-11 | 2019-11-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-11 | 2019-11-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-10-11 | 2019-11-01 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-10-11 | 2019-11-01 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2019-10-11 | 2019-11-01 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-10-11 | 2019-11-01 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-10-14 | 2020-11-05 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2018-10-04 | 2018-11-17 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-10-04 | 2018-11-17 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-10-04 | 2018-11-17 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-10-04 | 2018-11-17 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2018-10-04 | 2018-11-17 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-10-04 | 2018-11-17 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2018-10-04 | 2018-11-17 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-10-04 | 2018-11-17 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-10-04 | 2018-11-17 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-10-04 | 2018-11-17 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-10-04 | 2018-11-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-10-04 | 2018-11-17 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2018-10-04 | 2018-11-17 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-09-06 | $650 |
| 2022-09-19 | $11,450 |
What is in the Neighborhood
- The closest city is National City which is 1.1 miles away and has a population of 61,060 (large town).
- The average income is $41,875, which is very low compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 61
- Average Temperature: 69.4
- Day Breakdown: The area gets 64 days of rain and 300 days of sun
- Precipitation: 0.5 inches a year
- The crime rate is 5.93 per 100 people which is high compared to other cities.
- Violent Crime: 1.5 incidents per 100 people
- Property Crime: 3.08 incidents per 100 people
- Drug-Related Crime: 0.53 incidents per 100 people
- The average life expectancy in zip code is 80.76 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 120.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
El Super
0.6 miles awayFood 4 Less Supermarket
0.8 miles awayGrocery Outlet
0.8 miles awayWalmart Supercenter
0.8 miles awaySmart & Final
0.9 miles awayNone Found
Bus Stations
National City Boulevard & W 18th Street
0.4 miles away18th Street & National City Boulevard
0.4 miles awayNational City Boulevard & 18th Street
0.4 miles awayBanks
Chase
1.0 miles awayBank of America
1.6 miles awayBanner Bank
1.8 miles awaySan Diego County Credit Union
2.3 miles awayNavy Federal Credit Union
2.8 miles awayHospitals
Paradise Valley Hospital
1.7 miles awayScripps Mercy Hospital Chula Vista
2.1 miles awayParadise Valley Hospital Bayview Behavioral Health Campus
3.4 miles awaySharp Coronado Hospital
4.6 miles awayNaval Medical Center San Diego
4.9 miles awayPharmacies
CVS y más
1.1 miles awayCVS Pharmacy
2.8 miles awayWalgreens
3.5 miles awayRite Aid
3.8 miles awayRite Aid Pharmacy
4.3 miles awayDentists
Branch Health Clinic Dental NBSD
1.6 miles awayCalifornia Smiles
1.6 miles awayChula Vista Smiles
1.6 miles awayOmnitek Dental Ceramics
1.7 miles awayTown Centre Dental Group
1.7 miles awayParks
National City
0.4 miles awayKimball Park
0.5 miles awaySan Diego Bay National Wildlife Refuge
0.6 miles awayLas Palmas Park
0.9 miles awayEucalyptus Park
1.0 miles awayPlaces of Worship
Mission Basilica San Diego de Alcala
8.4 miles awayShopping
Westfield Plaza Bonita
1.9 miles awayOtay Ranch Town Center
7.9 miles awayGrosvernor Square
8.7 miles awayScandia Plaza
8.8 miles awayMidway Garden Plaza
8.8 miles awayCulture
OnStage Playhouse
1.8 miles awayBread & Salt
3.7 miles awayThe IN Gallery
3.8 miles awayCoronado Playhouse
4.3 miles awayNeil Morgan Auditorium
4.5 miles awayRestaurants
Denny's
0.5 miles awayWaterfront Grill
0.9 miles awayGolden Chopsticks Restaurant
1.0 miles awayPho Hung Cali 2
1.0 miles awayManila Sunset
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