Call for pricing and availability: (800) 780-8101
Willowbend Healthcare And Rehabilitation
830 Canal St, Marion, AR 72364
Based on 16 reviews
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Services and Housing OptionsAssisted Living, Nursing Home, Skilled Nursing, Rehabilitation
For Pricing & Availability(800) 780-8101
To Reach a Resident(870) 739-3268
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Willowbend Healthcare And Rehabilitation DescriptionWillowbend Healthcare and Rehabilitation is a renowned provider of senior care services, known for its personalized approach and innovative programs. Our skilled and compassionate team provides top-notch care for seniors within a lovely community that suits your unique lifestyle. Our community is located in Marion, Arkansas at the end of Canal Street. Willowbend strives to make the transition from home to our community as smooth and rewarding as possible. It all starts with an incredible team of dedicated and compassionate caregivers who offer a completely personalized care experience for each resident at any stage of life.
RehabilitationThe Rehab to Home program at Willowbend is designed for short-term stays that are focused on achieving specific goals. Patients work with expert physical, speech, and occupational therapists to receive a therapy plan that’s 100 percent customized to meet their functional goals and needs. The program is designed to challenge patients and push them outside of their comfort zone, while still maintaining a manageable pace.
Skilled NursingThe skilled nursing community at Willowbend provides top-notch medical resources 24/7, like you would find in a hospital, while also offering an inviting and comfortable environment for recovery - feeling just like home.
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AmenitiesWillowbend Healthcare and Rehabilitation offers a variety of suites with flexible floor plans, giving residents the ability to choose the suite that best suits their needs. Private rooms offer ample comforts and private dining rooms provide an ideal atmosphere for social interaction and friendship. Community dining rooms feature menus designed to accommodate meal preferences and offer restaurant-style service. The facility also features a spacious dedicated activity center with an Internet Café, as well as outdoor living space with a well-appointed patio and courtyard.
Rehabilitation Services and AmenitiesWillowbend Healthcare And Rehabilitation is a rehabilitation facility that offers physical, occupational, and speech therapy services to its patients. Physical therapy works on restoring mobility and strength through massage, stretching, and exercises. Occupational therapy focuses on helping the patient develop or relearn skills needed for daily activities such as dressing, eating, and grooming. Speech therapy helps improve communication skills by working on articulation, language, and fluency. Willowbend is dedicated to providing top-notch care to all of its patients.
Skilled Nursing Services and AmenitiesWillowbend Healthcare And Rehabilitation offers skilled nursing services and amenities for post-hospital and post-surgical care, long-term custodial care, and individualized care plans. Patients receive assistance with activities of daily living as well as therapeutic and special diets. For rehab residents, there is room for dining and activities. The staff at Willowbend Healthcare And Rehabilitation strive to provide the highest quality of care for all patients.
individualized care plans
assistance with activities of daily living
skilled nursing services
post-hospital and post-surgical care
assistance with eating
private dining rooms
state-of-the-art therapy gym
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 5 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 04/30/06 and is run by a for profit organization. It is a large-sized nursing community with 118 nursing beds. Currently, there are 105 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 4 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThis nursing home, The Willowbend Healthcare And Rehabilitation, is in the top half of facilities in terms of overall rating and health inspection rating. These ratings are both slightly higher than the state average. This nursing home has a 5-star quality rating - the highest possible - and is in the top 20% of facilities in terms of quality rating.
Staff RatingsThe Willowbend Healthcare And Rehabilitation has a 1-star staff rating, the lowest possible. It is in the bottom half of facilities in terms of nursing aid staffing hours per resident per day and nursing aid staffing hours per resident per day is lower than the state average. The nursing home is in the top 20% of facilities in terms of LPN staffing hours per resident per day and LPN staffing hours per resident per day is slightly higher than the state average. The nursing home is in the bottom 10% of facilities in terms of RN staffing hours per resident per day and RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of licensed staffing hours per resident per day and licensed staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom half of facilities in terms of physical therapist staffing hours per resident per day but physical therapist staffing hours per resident per day is slightly higher than the state average.
Covid DataThe Willowbend Healthcare And Rehabilitation is a nursing home that ranks in the top half of facilities when it comes to resident vaccination rates. The home has a 91.9% resident vaccination rate, which is slightly higher than the state average of 88.8%. However, the nursing staff lags behind in terms of vaccinations, with only 90.6% of employees having received their shots. This puts The Willowbend in the bottom half of nursing homes when it comes to staff vaccinations. Additionally, the facility's covid booster rate is 85.3%, which is also lower than average and puts them in the bottom half for this metric as well.
Quality MeasuresThe Willowbend Healthcare And Rehabilitation is a top-quality nursing home, with a 5-star rating. It is in the top 10% of facilities for residents whose ability to move independently has worsened. This is lower than the state average. The nursing home is also in the top 30% of facilities for residents who have depressive symptoms. This is slightly lower than the state average. The nursing home is in the top 30% of facilities for residents with a catheter inserted and left in their bladder. This is slightly lower than the state average. The nursing home is in the top 10% of facilities for residents who received an antipsychotic medication. This is way lower than the state average. The nursing home is in the bottom 30% of facilities for residents given Flu vaccine. This is slightly lower than the state average. However, the nursing home is in the top 10% of facilities for residents who lose too much weight. This is slightly lower than the state average.
The Marion Area
Things to do in the Area
Places of Worship
LicensingThis community is licensed by the state of AR. It is a large-sized community with 118 total beds.
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
My father was at Willowbend in 2018 with advanced dementia including the need for supervised feedings and general daily care while being confined to a wheelchair. He received excellent care by all departments and personnel. He always had the biggest smile on his face because of all the attention he received from the medical staff and even from the director and marketing staff. He introduced one staff members “as his girlfriend” on one occasion. He was near the end of life and required a lot of supervision which I am pleased to say he got at Willowbend. He was moved to an in-facility hospice house about a week before he died. Those caregivers bragged about the quality and integrity of his skin for being a bed ridden patient. They asked where he had previously been cared for because they were impressed with his obvious care. Making a decision to move a loved one to a nursing facility is difficult, but I highly recommend Willowbend Healthcare in Marion, Arkansas. It felt like home to us!
Willowbend boasts a community of healthcare providers who work as a team to provide the highest quality of care for their residents. From restaurant-style dining and specialized activity programming to skilled therapy services and individualized care plans, they can meet the needs of your loved one with compassion and care!
Willowbend Healthcare and Rehabilitation in Marion, Arkansas is an asset to our community and surrounding areas. It's a blessing to have this beautiful new facility here. When I have visited the facility the staff is professional but friendly and attentive. but most importantly the residents are happy.
Unless you have the money or good insurance, you'd probably be better off finding another place. Communication is ZERO. My mother died there and I have YET to hear from anyone at this facility except for the bills for her time there. They didn't even call when she died, they left it up to the hospice on call staff. Not to mention, things that went to the facility with her, were no where to be find when we got there to see her for the last time. I could continue but you get the idea.
I can’t believe the nurse in charge did not call anyone in the family to tell us that our stepmother was found unresponsive and taken to the hospital where she was pronounced dead sometime later. We happened to find out about her death from a family member calling her to check on her. She was told that she had passed away. We don’t even know what hospital she was taken to. Of course this happened on the weekend so nobody seems to know what’s going on. So uncaring and unprofessional especially since we haven’t been able to get in to see her. And yes we were all in the call list. There are no words to describe how upsetting this is.
Facility failed to notify any family that my stepmother had been found unresponsive...had been sent to hospital and pronounced dead...and not even told us which hospital she had been sent to. NOT ONE SINGLE FAMILY MEMBER WAS CONTACTED. Had to call just to find out she had been sent out and was already dead..but they weren't sure which hospital. HOW COULD THIS HAPPEN??
This may be a nice place but they are the most unprofessional people my family has dealt with. They gave our family the run around for five days concerning his admission and at the last minute when he’s being discharged from the hospital they told us they didn’t have a bed available.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2020-02-04||2020-03-03||F||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2019-01-09||2019-02-12||F||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2019-01-09||2019-02-12||F||Miscellaneous Deficiencies||To conduct inspection, testing and maintenance of fire doors by qualified individuals.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-08-13||D||D||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2021-08-13||E||E||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2021-08-13||E||E||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2021-08-13||E||E||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
|2021-08-13||E||E||Nutrition and Dietary Deficiencies||Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.|
|2021-08-13||E||E||Nutrition and Dietary Deficiencies||Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.|
|2021-08-13||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2021-04-07||E||E||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2020-11-24||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Develop and implement policies and procedures to prevent abuse, neglect, and theft.|
|2020-07-28||D||D||Resident Rights Deficiencies||Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.|
|2020-02-07||D||D||Resident Rights Deficiencies||Reasonably accommodate the needs and preferences of each resident.|
|2020-02-07||E||E||Resident Rights Deficiencies||Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.|
|2020-02-07||E||E||Resident Rights Deficiencies||Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.|
|2020-02-07||D||D||Resident Assessment and Care Planning Deficiencies||Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.|
|2020-02-07||B||B||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2020-02-07||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, resident’s preferences and goals.|
|2020-02-07||B||B||Quality of Life and Care Deficiencies||Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.|
|2020-02-07||E||E||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2020-02-07||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.|
|2020-02-07||E||E||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2020-02-07||D||D||Nutrition and Dietary Deficiencies||Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.|
|2020-02-07||D||D||Nutrition and Dietary Deficiencies||Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.|
|2020-02-07||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2020-02-07||E||E||Administration Deficiencies||Have a plan that describes the process for conducting QAPI and QAA activities.|
|2020-02-07||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
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