📞 Call for pricing and availability: (800) 780-8101
The Springs Broadway
800 West Broadway, West Memphis, AR 72301
For Pricing & Availability
(800) 780-8101To Reach a Resident
(870) 735-5174Estimated Pricing
Price Comparison
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in West Memphis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One review described the facility as a place where residents receive no attention from nurses or PTAs, likening it to a prison cell, and mentioned a high cost of $1000/day.
- Complaints about the facility violating HIPAA laws and being under investigation by news outlets.
- Issues with cleanliness, including a urine smell and unclean conditions reported by visitors and staff.
- Professionalism and organization within the HR department were questioned after a job offer was rescinded unexpectedly.
- A former nurse expressed dissatisfaction with the administration's focus on money over patient care, mentioning a lack of snacks, scarce food, and poor facility cleanliness.
- A patient's experience involved finding mice droppings and being left unattended after falling out of bed, leading to a 911 call for assistance.
Positive Reviews:
- Several reviews praised the friendly and helpful staff.
- The registration process for a resident was described as fast and easy, with staff being friendly and professional.
- Comments on the clean working environment and the curiosity and faithfulness of the workers.
- New management was credited with implementing positive changes, leading to happier residents and staff.
- Visitors noted good experiences with the nursing and aid staff being great with their family members.
- Facility cleanliness was highlighted in several reviews, with one noting that the facility was very clean and did not smell.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: April 1, 1992
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 119
Total current residents: 77
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $1638
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-08 | 2022-12-07 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-11-08 | 2022-12-05 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-07-20 | 2021-08-22 | F | Egress Deficiencies | Install proper backup exit lighting. |
| 2021-07-20 | 2021-08-22 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-07-20 | 2021-08-22 | E | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2021-07-20 | 2021-08-22 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-07-20 | 2021-08-22 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-01-28 | 2020-02-21 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-01-28 | 2020-02-21 | E | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2020-01-28 | 2020-02-21 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-10 | 2022-12-05 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-11-10 | 2022-12-05 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-11-10 | 2022-12-05 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-11-10 | 2022-12-05 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-11-10 | 2022-12-05 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-11-10 | 2022-12-05 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-11-10 | 2022-12-05 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-01-27 | 2022-02-26 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-01-27 | 2022-02-26 | E | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-01-27 | 2022-02-26 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-01-27 | 2022-02-26 | E | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-01-27 | 2022-02-26 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-01-12 | 2022-02-11 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-01-12 | 2022-02-11 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-12 | 2022-02-11 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-01-12 | 2022-02-11 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-01-12 | 2022-02-11 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2021-10-01 | 2021-10-31 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-10-01 | 2021-10-31 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2021-07-23 | 2021-08-22 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-07-23 | 2021-08-22 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-07-23 | 2021-08-22 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-07-23 | 2021-08-22 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-07-23 | 2021-08-22 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-07-23 | 2021-08-22 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-07-23 | 2021-08-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-23 | 2021-08-22 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-07-23 | 2021-08-22 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-23 | 2021-08-22 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-07-23 | 2021-08-22 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-07-23 | 2021-08-22 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2021-07-23 | 2021-08-22 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-07-23 | 2021-08-22 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-07-23 | 2021-08-22 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-07-23 | 2021-08-22 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-10-22 | 2020-10-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-30 | 2020-02-21 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-01-30 | 2020-02-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-01-30 | 2020-02-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-01-30 | 2020-02-21 | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2020-01-30 | 2020-02-21 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-01-30 | 2020-02-21 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-01-30 | 2020-02-21 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2020-01-30 | 2020-02-21 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-01-30 | 2020-02-21 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2020-01-30 | 2020-02-21 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-01-30 | 2020-02-21 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2020-01-30 | 2020-02-21 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-04 | $10,078 |
| 2020-11-30 | $655 |
| 2020-12-07 | $983 |
What is in the Neighborhood
- The closest city is West Memphis which is 1.1 miles away and has a population of 25,052 (mid sized town).
- The average income is $39,116, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 43
- Average Temperature: 64.8
- Day Breakdown: The area gets 169 days of rain, 4 days of snow and 191 days of sun
- Precipitation: 1.5 inches a year
- The crime rate is 13.52 per 100 people which is very high compared to other cities.
- Violent Crime: 3.52 incidents per 100 people
- Property Crime: 6.19 incidents per 100 people
- Drug-Related Crime: 2.51 incidents per 100 people
- The average life expectancy in zip code is 73.31 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 244.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.5 miles awayKroger
1.8 miles awayWalmart Neighborhood Market
3.9 miles awayCordelia's Market
8.6 miles awayViet Hoa Food Market
10.6 miles awayTransportation
Huling Avenue
8.1 miles awayCentral Station
8.2 miles awayMemphis Central Station
8.2 miles awayButler
8.2 miles awayBeale Street Landing
8.2 miles awayNone Found
Banks
Fidelity Bank
1.9 miles awayFirst Community Bank
4.4 miles awayFarm Credit Midsouth
4.4 miles awayRegions Bank
4.5 miles awaySuntrust Bank
4.6 miles awayHospitals
Baptist Memorial Hospital Crittenden
2.1 miles awaySt. Jude Children's Research Hospital
8.9 miles awayRegional Medical Center
9.6 miles awayLe Bonheur Children's Hospital
9.7 miles awayMemphis VA Medical Center
9.9 miles awayPharmacies
Outpatient Pharmacy
10.4 miles awayMadison Pharmacy
10.7 miles awayWalgreens
10.7 miles awayRite Aid
11.5 miles awayCVS Pharmacy
12.1 miles awayDentists
Dunn Dental Building
9.7 miles awayChrist Community Health Services Broad Avenue Dental Center
13.7 miles awayParkway Village Family Dentistry
17.7 miles awayBrighton Dental
18.7 miles awayAdvanced Dental Implant and TMJ Center
19.5 miles awayParks
Matthews Park
0.4 miles awayHicks Park
0.7 miles awayTilden Rogers Sports Complex
1.1 miles awayWorthington Park
1.3 miles awayGrimsley Park
1.3 miles awayPlaces of Worship
First Baptist Church Beale Street
8.8 miles awayMason Temple
8.8 miles awayShopping
Peabody Place
8.5 miles awayHigh Point Terrace Shopping Center
15.0 miles awayOak Court Mall
16.4 miles awayHickory Ridge Mall
20.4 miles awayStage Centre
20.9 miles awayCulture
Mud Island Amphitheater
8.2 miles awayJoysmith Gallery
8.2 miles awayHalloran Centre for Performing Arts & Education
8.4 miles awayThe Orpheum
8.4 miles awayHalloran Centre Theater
8.4 miles awayRestaurants
Huddle House
1.6 miles awayMrs Winners
1.8 miles awayBonanza Steakhouse
1.8 miles awayApplebee's
1.9 miles awayCracker Barrel
2.1 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More