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Whispering Pines Lodge
2131 Alpine Rd, Longview, TX 75601
For Pricing & Availability
(800) 780-8101To Reach a Resident
(903) 757-8786Estimated Pricing
Price Comparison
Whispering Pines Lodge Description
Our staff is dedicated to providing comprehensive skilled care, being caring and compassionate, and creating an intentional home-like experience for your loved one. We set our focus on the individual—providing quality care to meet their unique needs. With a wide range of services available, and a highly qualified team, your loved one will receive a plan that is personalized to them.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Longview
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Longview
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Longview
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Whispering Pines has received a mix of reviews from family members of residents, volunteers, and staff. Some highlight the genuine concern and dedication of the staff towards improving residents' quality of life, mentioning specific instances of care and attention that made their loved ones' stay comfortable and enjoyable. Activities like celebrating National Nursing Home Week with creative and engaging events have been positively noted, contributing to a vibrant community atmosphere.
However, there are serious concerns raised by some reviewers regarding the care provided. Issues such as bedsores, inadequate wound care, and lack of timely attention have been distressing for family members. Complaints about the facility's handling of medical situations, including medication management and response to health emergencies, raise questions about the overall quality of care and staff competence. Additionally, some reviews criticize the facility for being understaffed, which they feel compromises the care and safety of the residents.
On the positive side, many reviews praise the cleanliness of the facility, the friendly and supportive staff, and the quality of rehabilitation services offered. Family nights and other activities aimed at engaging both residents and their families have been well-received, fostering a sense of community and belonging.
Despite the positive aspects, the negative experiences shared by some reviewers, including issues with professionalism and care standards, suggest a need for improvement in certain areas. The mixed feedback underscores the importance of thorough research and regular monitoring of care for potential residents and their families.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Sept. 21, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 116
Total current residents: 83
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $79213
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-26 | 2022-08-05 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-07-26 | 2022-08-09 | E | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2021-05-19 | 2021-06-15 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-05-19 | 2021-06-15 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-06-26 | 2019-07-31 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-06-26 | 2019-07-31 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-26 | 2019-07-31 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-18 | $13,627 |
| 2018-10-19 | $9,407 |
| 2019-05-30 | $13,905 |
| 2021-05-21 | $62,400 |
| 2021-05-21 | $71,023 |
| 2023-02-17 | $8,190 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-05-21 | 62 |
What is in the Neighborhood
- The closest city is Longview which is 2.4 miles away and has a population of 82,287 (large town).
- The average income is $58,803, which is average compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 48
- Average Temperature: 68.3
- Day Breakdown: The area gets 168 days of rain, 1 days of snow and 194 days of sun
- Precipitation: 2.4 inches a year
- The median age is 36.8 years old, high compared to other cities.
- 6.76% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 10.76% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 19% Black or African-American, 17% Hispanic or Latino, and 60% White.
- The crime rate is 7.05 per 100 people which is very high compared to other cities.
- Violent Crime: 1.61 incidents per 100 people
- Property Crime: 3.49 incidents per 100 people
- Drug-Related Crime: 1.04 incidents per 100 people
- The average life expectancy in zip code is 75.52 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 190.0, Moderate Days 21.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Super 1 Foods & Discount Pharmacy
1.4 miles awayWalmart Supercenter
1.9 miles awaySam's Club
2.0 miles awaySkinner's Grocery & Market
2.1 miles awayKroger
2.8 miles awayTransportation
Longview
2.2 miles awayMarshall
19.9 miles awayNone Found
Banks
Texana Bank
1.8 miles awayBancorpSouth - Longview Main Branch
2.2 miles awayVeraBank
2.3 miles awayTexas Bank & Trust Drive-Thru
2.3 miles awayRegions Bank
2.3 miles awayHospitals
Everest Rehab Hospital Longview
1.0 miles awayLongview Regional Medical Center
1.5 miles awayCHRISTUS Good Shepherd Medical Center
1.7 miles awayMagnolia Behavioral Hospital
4.4 miles awayAllegiance Specialty Hospital
13.6 miles awayPharmacies
Texas Oncology Pharmacy
1.4 miles awayWalgreens
2.0 miles awayMedical Plaza Pharmacy
2.0 miles awayCVS Pharmacy
2.3 miles awayDrug Emporium
5.0 miles awayDentists
Fadal Pediatric Dentistry
1.6 miles awayCrump Dentist
1.6 miles awayFamily & Cosmetic Dentistry of Northeast Texas
1.6 miles awayT Brent Hargis
1.6 miles awayMack and Hansen Orthodontics
2.0 miles awayParks
Cargill Long Park
0.8 miles awayPatterson Park
0.8 miles awayIngram Park
1.1 miles awayTeague Park
1.4 miles awayAkin Park
1.6 miles awayNone Found
None Found
Culture
S E Belcher Junior Performance Center
3.8 miles awayOld Paramount Theatre
19.9 miles awayRestaurants
Jucys Hamburgers
1.2 miles awayPacifico Mexican Restaurant
1.6 miles awayPizza King
1.6 miles awayPosados
1.8 miles awayCopeland's of New Orleans
2.0 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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