📞 Call for pricing and availability: (800) 780-8101
Westminster Village Health
1175 Mckee Road, Dover, DE 19904
For Pricing & Availability
(800) 780-8101To Reach a Resident
(302) 744-3527Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Dover
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Westminster Village in Dover has received a mix of reviews from visitors and family members of residents. Many have praised the facility for its generous room sizes, cleanliness, and the variety of living arrangements available, including independent living, assisted living, and nursing home care. The staff has been described as positive, upbeat, informative, and responsive to residents' needs. The facility offers a range of amenities such as a gym, dining room, and enclosed patio areas, particularly appreciated by those in the memory care unit. Activities and social opportunities are highlighted, though some have noted limitations due to COVID-19 restrictions.
However, there are serious concerns raised about the quality of care in some parts of the facility. Reports include instances of neglect, inadequate staffing, and unresponsive management. Complaints of residents not receiving proper grooming, being left unattended, and a lack of activities, especially on weekends, have been mentioned. These negative experiences have led some to advise against choosing Westminster Village for loved ones.
Despite these criticisms, others have had positive experiences, noting the facility's cleanliness, the caring nature of the staff, and the comfort provided to residents. The location of Westminster Village is also seen as a plus, with its proximity to local stores and activities in Dover. The community areas and apartment-style housing are appreciated for promoting both independence and social interaction among residents.
In summary, while Westminster Village has many attributes that make it an attractive option for senior living, potential residents and their families should carefully consider the mixed reviews, particularly regarding the quality of care and staff responsiveness.
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Feb. 11, 1987
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 75
Total current residents: 65
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $13970
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-02-18 | 2019-03-28 | D | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2019-02-18 | 2019-03-28 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-20 | 2022-03-01 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-12-20 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-12-20 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-12-20 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-20 | 2022-03-01 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-12-20 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-12-20 | 2022-03-01 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-12-20 | 2022-03-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-12-20 | 2022-03-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-08-05 | 2019-09-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-08-05 | 2019-09-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-08-05 | 2019-09-09 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2019-08-05 | 2019-09-09 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-08-05 | 2019-09-09 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2019-08-05 | 2019-09-09 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-08-05 | 2019-09-09 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-08-05 | 2019-09-09 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-02-12 | 2019-03-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-02-12 | 2019-03-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-02-12 | 2019-03-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-02-12 | 2019-03-25 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-02-12 | 2019-03-25 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2019-02-12 | 2019-03-25 | D | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2019-02-12 | 2019-03-25 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-02-12 | 2019-03-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-02-12 | 2019-03-25 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-02-12 | 2019-03-25 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-02-12 | $120,645 |
| 2018-08-21 | $140,868 |
| 2021-12-20 | $13,970 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-02-12 | 10 |
What is in the Neighborhood
- The closest city is Dover which is 1.9 miles away and has a population of 37,522 (mid sized town).
- The average income is $55,979, which is average compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 36
- Average Temperature: 58.7
- Day Breakdown: The area gets 148 days of rain, 14 days of snow and 201 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 12.43 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 6.48 incidents per 100 people
- Drug-Related Crime: 1.83 incidents per 100 people
- The average life expectancy in zip code is 76.8 years old, which is low compared to other zip codes.
- Air Quality: Good Days 47.0, Moderate Days 12.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Redner’s Markets
1.1 miles awaySam's Club
1.1 miles awayAcme
1.2 miles awayThe Parisii
1.3 miles awayFood Lion
1.4 miles awayNone Found
None Found
Banks
Citizens Bank
1.2 miles awayWSFS Bank
1.3 miles awayDover Federal Credit Union
1.9 miles awayWSFS
5.3 miles awayShore United Bank
5.4 miles awayHospitals
Bayhealth Kent General
2.2 miles awayDover Behavioral Health System
3.8 miles awayPharmacies
Walgreens
1.2 miles awayCVS Pharmacy
1.3 miles awayRite Aid
1.9 miles awayGreensboro Pharmacy
19.5 miles awayNone Found
Parks
Hamlet Park
0.1 miles awayHamlet Commons Open Space
0.3 miles awayFork Branch Nature Preserve
0.5 miles awayContinental Park
0.8 miles awayGreens of Dover
0.8 miles awayPlaces of Worship
Byrd's AME Church
9.0 miles awayOld Union Methodist Church
15.8 miles awayOld St. Anne's Church
19.9 miles awayBethel Othello African Methodist Episcopal Church
20.1 miles awayAppoquinimink Friends Meeting
20.3 miles awayShopping
Dover Mall
1.3 miles awayCulture
The Everett Annex
20.9 miles awayEverett Theatre
20.9 miles awayChurch Hill Theatre
23.4 miles awayRestaurants
Romano’s Italian Restaurant & Pizzeria
0.7 miles awayGrotto Pizza
1.1 miles awayMod Pizza
1.1 miles awaySavory Wings
1.2 miles awayApplebee's
1.2 miles awayGet exact pricing & check availability
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