Wentworth Home

Do you guys currently have a waitlist?

We currently have a wait list for our 1st floor and our lower Gage area. These floors do not require a resident to be able to walk down a flight of stairs once a month to participate in our mandatory monthly fire drill. Our home was built in 1898, and because it is older, residents on our 2nd or 3rd floors need to be able to walk down a flight of stairs for egress. We do have two (2) elevators that residents can use at all other times.

Could you share pricing and any other general information?

Please see attachments for general information and details on our levels of care.

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?

Wentworth Home is a fully staffed residential care home that offers 24/7 licensed nursing staff on all of our shifts. Per our He-P 805 regulations through the State of New Hampshire, all of our support staff (nursing, dietary, maintenance, housekeeping and administration) are required to complete up to seven (7) hours of dementia training, in addition to our professional licenses. We also offer additional educational opportunities with various in-services, including CPR training, Proper Lifting, etc. I am also certified to teach our staff Dementia Capable Care through Crisis Prevention Institute.

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

All of our residents wear personal help buttons they can use to call our staff anytime day or night. Additionally, we conduct a minimum of two (2) hour rounds on our residents, based on their level of care. Security wise, all of our doors remain locked throughout all shifts, and are alarmed through a Secure Care system. All staff are required to “key” in a code to enter, and all staff and visitors must complete a health screen upon entry.

Do you offer any resources or support services to aid residents' transition into the community?

As a smaller community (maximum 30 residents), we take pride in getting to know our residents ahead of time, to help ensure as smooth a transition as possible into our home. We try to be thoughtful about helping residents navigate to the different areas of our home, and realize that it can take up to three (3) months for someone to start feeling comfortable in their new environment.

Do you offer transportation services for residents?

Unfortunately, we do not offer transportation services at this time. We can help arrange transportation for our residents, if requested. Also, residents can utilize the Wentworth-Douglass Hospital Care Van services for approved appointments. This shuttle service can take residents back and forth.

Could you tell me a little about your dining experience?

We offer breakfast (8:00 am), lunch (12:00pm) and supper (5:00pm) every day. We have a rotating four (4) week menu that is created by Timothy Grondin, our Dietary Supervisor, with significant input from our residents. We are smaller, so we don’t have a “restaurant” type setting, with a menu to choose from. However, we know our residents likes/dislikes and are able to make menu substitutions when requested.

What is the process that takes place if a resident has a complaint or an issue they want addressed?

Residents are encouraged to speak with any of our staff regarding any issue they want resolved or a complaint. Since we are staffed on all shifts, every day, we can help residents as soon as they make us aware of any issue. Our maintenance/housekeeping staff are here Monday through Friday, but our Building Supervisor, Mike Green, is on call and can be available to come in to fix something, if necessary.

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?

Our nursing staff routinely call family members to update them on a resident, and any specific needs or changes are addressed immediately with the designated family member. Our family members are always welcome and encouraged to call and chat with our charge nurses, Director of Nursing Karen Dionne, LPN, our Activity Coordinator Theresa Nixon or myself regarding any issues with a resident.

Do you all offer short-term or respite stays? How much does this cost?

We do offer respite stay at $275 per day. Stays are a minimum of three (3) days and a maximum of thirty (30) days. After thirty (30) days, any stay is considered a full admission.

Are you all a pet-friendly community?

We do not allow our residents to keep pets, however, we welcome trained & leashed animals to visit.

Are residents able to get Covid vaccination and flu vaccinations in the community?

Yes, we offer flu and COVID vaccine clinics every year to our residents through our partners at Northeast Pharmacy Services.

Are residents able to age in place?

It is always the goal to keep our residents in their home as they age in place. We are able to offer outside services such as palliative, hospice, physical therapy, etc. to come in and help supplement the care a resident might need. However, there are times when we are no longer able to safely care for a resident. Examples include if a resident becomes combative with staff or other residents, is at a risk for continual elopement or if they progress to a skilled nursing level of care, we work with the family to help find a more suitable home or facility.