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Wellsprings Therapy Center Of Gilbert
3319 South Mercy Road, Gilbert, AZ 85297
For Pricing & Availability
(800) 780-8101To Reach a Resident
(480) 729-6500Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praised the compassionate and professional staff, highlighting the exceptional care and support provided during recovery and therapy sessions.
- Several reviews mentioned the facility's cleanliness and comfort, contributing to a conducive healing environment.
- The physical therapy (PT) and occupational therapy (OT) departments received commendations for their effective and patient-centered approaches.
- Some reviewers appreciated the quality of food and the variety offered, including ethnic variations.
- One review highlighted the facility's efforts in making patients feel comfortable and reducing anxiety, especially upon arrival.
- Wellsprings was recommended for its overall service quality, with some reviewers stating they would recommend it to others for rehabilitation needs.
Negative Reviews:
- Several reviews criticized the facility for poor communication, both internally among staff and externally with families.
- Some reviewers reported inadequate staffing levels, leading to long wait times for assistance and insufficient therapy sessions.
- There were complaints about the facility's handling of dietary restrictions and reports of patients receiving inappropriate meals.
- A few reviews expressed concerns over patient safety and care quality, including allegations of neglect and inadequate medical attention.
- One review mentioned an employee being terminated under distressing circumstances, raising concerns about the facility's employment practices.
- Concerns were raised about the facility's capability to handle complex medical conditions and the adequacy of its wound care services.
Mixed Reviews:
- While some reviews praised the facility for its cleanliness and staff professionalism, others found the facility lacking in compassion and adequate care, especially for patients with severe or complex conditions.
- The quality of food received both praise for its variety and criticism for not adhering to dietary restrictions.
- Communication issues were a common theme, with some patients and families feeling well-informed and supported, while others experienced frustration and neglect.
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 8, 2012
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 32
Total current residents: 27
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7100
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-22 | 2022-07-08 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-06-22 | 2022-07-08 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-06-22 | 2022-07-08 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-02-21 | 2020-03-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-27 | 2022-08-26 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-07-27 | 2022-08-26 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-07-27 | 2022-08-26 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-07-27 | 2022-08-26 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-07-27 | 2022-08-26 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-02-20 | 2020-03-16 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-02-01 | 2021-03-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-12-13 | 2019-02-08 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-12-13 | 2019-02-08 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-12-13 | 2019-02-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-02-01 | $7,100 |
What is in the Neighborhood
- The closest city is Gilbert which is 4.9 miles away and has a population of 247,542 (small city).
- The average income is $108,066, which is very high compared to other zip codes.
- Weather
- High Temperature: 94
- Low Temperature: 55
- Average Temperature: 75.6
- Day Breakdown: The area gets 61 days of rain and 303 days of sun
- Precipitation: 0.6 inches a year
- The median age is 33.2 years old, low compared to other cities.
- 4.37% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 9.91% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 6% Asian, 3% Black or African-American, 13% Hispanic or Latino, and 73% White.
- The crime rate is 3.75 per 100 people which is average compared to other cities.
- Violent Crime: 0.75 incidents per 100 people
- Property Crime: 1.79 incidents per 100 people
- Drug-Related Crime: 0.72 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
WinCo Foods
0.2 miles awayALDI
0.4 miles awayCostco
0.4 miles awaySam's Club
0.9 miles awayWalmart Supercenter
1.0 miles awayNone Found
Bus Stations
School Dropoff/Pickup
1.8 miles awayBanks
National Bank of Arizona
0.3 miles awayAlliance Bank of Arizona
0.4 miles awayUnison Bank
0.4 miles awayDesert Financial Credit Union
0.5 miles awayMidFirst Bank
0.5 miles awayHospitals
Dignity Health Mercy Gilbert Medical Center
0.1 miles awayDignity Health AZ General Hospital Emergency Room
2.6 miles awayPassport Health Gilbert Travel Clinic
3.4 miles awayArizona Spine & Joint Hospital
6.2 miles awayBanner Ocotillo Medical Center
6.3 miles awayPharmacies
Mixtures Pharmacy
0.9 miles awayWalmart Pharmacy
1.1 miles awayCVS Pharmacy
1.5 miles awayWalgreens
1.9 miles awayFry's Pharmacy
2.5 miles awayDentists
Dental Specialty Associates
0.9 miles awayPospisil Dentistry
0.9 miles awayBreeze Dental
0.9 miles awayCopper Canyon Dental
1.0 miles awaySpectrum Oral & Facial Surgery
1.0 miles awayParks
Discovery Park
0.2 miles awayAzul at Spectrum
0.4 miles awayGilbert
0.6 miles awayBorrego at Spectrum
0.6 miles awayAnnecy Condominiums
0.7 miles awayPlaces of Worship
The Church of Jesus Christ of Latter-day Saints
9.9 miles awayRoosevelt community church
22.1 miles awayShopping
Power Square Mall
6.9 miles awayChandler Fashion Center
8.6 miles awayFiesta Mall
9.4 miles awayTempe Marketplace
13.0 miles awayThe TV Outlet
13.2 miles awayCulture
Discovery Park Amptheatre
0.5 miles awayBaker - Music, Dance, Drama
1.5 miles awayHigley Center for the Performing Arts
2.7 miles awayArnette Scott Ward Performing Arts Center
2.9 miles awayArt Intersection
5.0 miles awayRestaurants
Egg N' Joe
0.5 miles awayBig Island Hawaiian BBQ
0.5 miles awayAhipoki
0.5 miles awayNoodles & Company
0.5 miles awayCafe Rio
0.5 miles awayGet exact pricing & check availability
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