📞 Call for pricing and availability: (800) 780-8101
Vero Health & Rehab Of Sylva
417 Cloverdale Road, Sylva, NC 28779
For Pricing & Availability
(800) 780-8101To Reach a Resident
(828) 631-1600Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Sylva
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Sylva
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Vero Rehab and similar facilities present a mixed picture of experiences from residents, their families, and staff. Some reviews highlight concerns about the quality of care, management practices, and facility conditions. Key points include:
- Several reviewers expressed dissatisfaction with the care provided, mentioning neglect, poor hygiene, and inadequate attention to residents' needs.
- Complaints about management and staffing issues were common, including reports of unprofessional behavior, lack of responsiveness, and insufficient staff to resident ratios.
- Concerns about facility cleanliness and safety measures, such as improper mask usage, were noted.
- Visitation policies and communication with family members were areas of frustration for some, impacting their ability to stay informed about their loved ones' well-being.
- However, there were also positive reviews praising the facility and staff. Some employees and residents reported a caring and supportive environment, highlighting good teamwork, effective rehabilitation services, and a family-like atmosphere.
- Positive experiences with specific staff members and departments, such as physical therapy and social work, were mentioned, with gratitude expressed for the care and assistance provided.
Overall, the reviews suggest a range of experiences, with some finding value and satisfaction in the services offered, while others raise serious concerns about the quality of care and operational practices.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 10, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 106
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 19
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $15663
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-23 | 2023-05-14 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-02-23 | 2023-05-14 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-02-23 | 2023-05-14 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-02-23 | 2023-05-14 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-02-23 | 2023-05-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-02-23 | 2023-05-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2023-01-20 | 2023-02-17 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-06-03 | 2021-06-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-09-05 | 2019-11-20 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-09-05 | 2019-11-20 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-09-05 | 2019-11-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-09-05 | 2019-11-20 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-09-05 | 2019-11-20 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-09-05 | 2019-11-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-09-27 | $1,363 |
| 2020-07-10 | $20,187 |
| 2021-04-29 | $15,000 |
| 2022-03-28 | $658 |
| 2022-03-28 | $663 |
What is in the Neighborhood
- The closest city is Cullowhee which is 3.2 miles away and has a population of 6,228 (very small town).
- The average income is $53,862, which is low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 35
- Average Temperature: 56.5
- Day Breakdown: The area gets 205 days of rain, 17 days of snow and 142 days of sun
- Precipitation: 3.2 inches a year
- The crime rate is 16.18 per 100 people which is very high compared to other cities.
- Violent Crime: 1.9 incidents per 100 people
- Property Crime: 7.75 incidents per 100 people
- Drug-Related Crime: 5.01 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Ingles
1.8 miles awayWalmart Supercenter
2.2 miles awayDreamcatcher
2.7 miles awayJacksons General Store
2.7 miles awayHarold's Super Market
2.7 miles awayNone Found
Bus Stations
Health & Human Sciences
2.4 miles awayHHS Overflow
2.5 miles awayThe Village
2.6 miles awayHusk Apartments
2.6 miles awayTown of Sylva
2.7 miles awayBanks
Mountain Credit Union
1.9 miles awayState Employees Credit Union
1.9 miles awayUnited Community Bank
2.0 miles awayFirst Citizens Bank
2.7 miles awayWells Fargo
2.7 miles awayHospitals
Harris Regional Hospital
3.6 miles awayCherokee Indian Hospital
11.5 miles awayAngel Medical Center
13.4 miles awaySwain County Hospital
14.0 miles awayHighlands-Cashiers Hospital
17.2 miles awayPharmacies
CVS Pharmacy
1.8 miles awayWalgreens
15.0 miles awayDentists
Cataloochee Dental Group
21.0 miles awayTeeth Tomorrow Asheville
22.0 miles awayPeak Dentistry
22.0 miles awayParks
Webster River Access Point
0.4 miles awayTuckasegee River Put Ins
0.4 miles awayJackson County Bicentennial park
2.5 miles awayDillsboro
2.6 miles awayDillsboro Picnic Park
2.6 miles awayPlaces of Worship
Smokemont Baptist Church
15.7 miles awayPalmer Chapel
21.2 miles awayLittle Cataloochee Church
23.8 miles awayNone Found
Culture
Unto These Hills Outdoor Drama
11.7 miles awayOconaluftee Indian Village
11.8 miles awaySmoky Mountain Center
15.2 miles awaySmokemont Amphitheater
15.9 miles awayAmphitheater
18.9 miles awayRestaurants
Pizza Hut
2.2 miles awayEl Patron
2.3 miles awayKobe Express
2.3 miles awayMad Batter Food & Film
2.7 miles awayThe Well House
2.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 106 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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