Valley Manor And Rehabilitation Center

Negative Reviews:

• Facility described as old, run-down, and having an unpleasant smell with flies everywhere. Limited food options with no menu choices.
• Reports of premature hospice care recommendations and serious care lapses. Communication with family members about significant health decisions was lacking, and staff attitude was criticized.
• Complaints about no rehabilitation activities, poor meal service, and lack of social interaction for residents. Some staff members were described as rude.
• Allegations of neglect within 24 hours of admission, including improper wound care, refusal to administer pain medication, and overall failure to follow doctor's orders. Concerns about staff prioritizing breaks over patient care.
• Understaffing issues mentioned, leading to unprofessional operations. Management described as rude and disrespectful.
• General dissatisfaction with the level of care provided, with one review simply stating the experience as "Hell!"
• Comparisons made to not even allowing a pet to stay there due to bad experiences.

Positive Reviews:

• Praise for the staff at Valley Manor, recommending the facility for its skilled nursing and long-term care services.
• Positive work environment highlighted by an employee who loves their job, colleagues, and patients.
• Compliments on the caring nature of the staff and the quality of the food, with a strong recommendation for the facility.

Mixed Feedback:

• Some reviews express extreme dissatisfaction and warn others against choosing the facility, while others highlight positive experiences with the staff and care provided.