📞 Call for pricing and availability: (800) 780-8101
Touchpoints At Farmington
20 Scott Swamp Rd, Farmington, CT 06032
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 677-7707Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Farmington
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Touchpoint at Farmington reveal a mix of experiences, with some praising the care received and others expressing significant concerns. Positive comments highlight the excellent physical and occupational therapy departments, and some staff members are described as wonderful. A few reviewers thanked the facility for their care and support during difficult times.
However, numerous reviews raise serious issues about the facility. Common complaints include poor cleanliness, with reports of dirty rooms and unpleasant odors. The facility is described as being in rough shape, with some areas needing maintenance and landscaping. Concerns about the food quality were also mentioned.
Many reviewers criticized the level of staffing, describing it as inadequate and leading to long wait times for assistance. There are reports of neglect, with residents waiting over an hour for help with basic needs, and some instances where emergency situations were not handled promptly. Communication issues were highlighted, with families struggling to get information about their loved ones.
Several reviews specifically mention problems with medication management, including significant delays in administration. There are also accounts of unprofessional behavior from some staff members, and a general sense that the facility is not well-managed.
Overall, while there are some positive aspects noted, the majority of reviews suggest a need for improvements in cleanliness, staffing, and overall management at Touchpoint at Farmington.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 1, 1976
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 105
Total current residents: 85
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-09-28 | 2021-11-04 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-09-28 | 2021-11-04 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-09-28 | 2021-11-04 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-09-28 | 2021-11-04 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-09-28 | 2021-11-04 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-09-28 | 2021-11-04 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-09-28 | 2021-11-04 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-05-31 | 2019-07-12 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-31 | 2019-07-12 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-07 | 2023-07-19 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2023-06-07 | 2023-07-19 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2023-06-07 | 2023-07-19 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-04-18 | 2023-04-19 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-28 | 2021-10-29 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-09-28 | 2021-10-30 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-09-28 | 2021-10-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-09-28 | 2021-10-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-05-23 | 2019-07-04 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-05-23 | 2019-07-04 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-05-23 | 2019-07-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-05-23 | 2019-07-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-05-23 | 2019-07-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-05-23 | 2019-07-04 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-05-23 | 2019-07-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-23 | 2019-07-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-23 | 2019-07-04 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-05-23 | 2019-07-04 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-05-23 | 2019-07-04 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-05-23 | 2019-07-04 | B | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2019-05-23 | 2019-07-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-05-23 | 2019-07-04 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2019-05-23 | 2019-07-04 | C | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2020-08-23 | 2020-09-21 | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-03-29 | 2018-05-10 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-03-29 | 2018-05-10 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2018-03-29 | 2018-05-10 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-03-29 | 2018-05-10 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-03-29 | 2018-05-10 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-03-29 | 2018-05-10 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
What is in the Neighborhood
- The closest city is Farmington which is 1.2 miles away and has a population of 25,000 (mid sized town).
- The average income is $145,442, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 30
- Average Temperature: 53.6
- Day Breakdown: The area gets 155 days of rain, 31 days of snow and 177 days of sun
- Precipitation: 2.5 inches a year
- The crime rate is 2.75 per 100 people which is low compared to other cities.
- Violent Crime: 0.26 incidents per 100 people
- Property Crime: 2.06 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
- The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
- Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Big Y - Plainville
1.9 miles awayGnazzo Food Center
2.6 miles awayAldi
2.9 miles awayShopRite
3.0 miles awayStop & Shop
3.3 miles awayNone Found
Bus Stations
New Britain Ave and Colonial Ct
1.9 miles awayState Hwy 372 and New Britain Ave
1.9 miles awayNew Britain Ave and Grant Ave
2.0 miles awayFarmington Ave and Town Farm Rd
2.0 miles awayNew Britain Ave and Rockwell Ave
2.0 miles awayBanks
Bank of America
1.8 miles awayPeople's United Bank
1.8 miles awayKeyBank
2.2 miles awayTD Bank
2.3 miles awayUBI Federal Credit Union
2.4 miles awayHospitals
Apple Rehab
1.4 miles awayHospital for Special Care
2.4 miles awayUniversity of Connecticut Health Center
3.1 miles awayJohn Dempsey Hospital
3.2 miles awayThe Hospital of Central Connecticut - New Britain General Campus
4.2 miles awayPharmacies
Walgreens
2.2 miles awayCVS
3.3 miles awayCVS Pharmacy
3.7 miles awayRite Aid
5.5 miles awayBeacon Prescriptions
5.8 miles awayDentists
Newington Family Dentistry
5.6 miles awayFamily Dental Practice of Newington
5.6 miles awayNewington Children's Dentistry
5.6 miles awayRosenberg Orthodontics
5.6 miles awayPaul Leckowicz, DMD
6.4 miles awayParks
Shade Swamp Sanctuary
0.1 miles awayTown Open Space (Rattlesnake Mountain)
0.7 miles awayFarmington Land Trust Inc. (Cowles Parcel)
0.8 miles awayMeadow Land
0.9 miles awayFarmington
1.1 miles awayNone Found
Shopping
Westfarms
4.3 miles awayWestfield Meriden
10.7 miles awayCharter Oak Mall
13.1 miles awayBrass Mill Center
14.1 miles awayBuckland Hills Mall
16.9 miles awayCulture
Nona Evans Room and Hacker Theater
1.5 miles awayDesign Forum
1.9 miles awayJames J. Maloney Hall
3.9 miles awaySamuel S.T. Chen Art Center
3.9 miles awayBlack Box Theatre
4.0 miles awayRestaurants
Naples Pizza
1.8 miles awayJ Timothy's Taverne
1.9 miles awayFarmington Gardens
2.0 miles awaySax Restaurant & Pizza
2.4 miles awayWest Main Pizza
2.4 miles awayGet exact pricing & check availability
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