📞 Call for pricing and availability: (800) 780-8101
The Willows
225 Amity Road, Woodbridge, CT 06525
For Pricing & Availability
(800) 780-8101To Reach a Resident
(203) 387-0076Estimated Pricing
Price Comparison
The Willows Description
The Willows is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Woodbridge
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for The Willows senior living facility present a mixed but largely positive picture of the care and environment provided. Many reviewers praise the staff's dedication, professionalism, and compassion, highlighting the physical therapy (PT) and occupational therapy (OT) departments, recreational activities, and the cleanliness of the facility. The administrative, social services, clinical, kitchen, and maintenance teams are commended for their caring and helpful nature towards both residents and their families.
Several reviews specifically mention the excellent care provided during rehabilitation stays, with patients appreciating the spacious rooms, effective therapy, and the ability to return home quickly. The facility's strict COVID-19 policies and the effort to keep families informed and connected through weekly Zoom calls during the pandemic are also positively noted.
However, there are critical reviews as well, with one particularly distressing account of a resident's negative experience leading to a tragic outcome. Other criticisms include issues with communication, such as difficulty reaching staff by phone and a perceived lack of follow-up with families. Some reviewers express dissatisfaction with certain aspects of care, including dietary offerings and assistance with personal care needs.
Despite these criticisms, many families express gratitude for the care their loved ones receive at The Willows, often noting improvements in their family members' health and well-being. The facility's efforts to accommodate and exceed patient and resident goals are acknowledged, with many reviewers feeling that choosing The Willows was the right decision for their family.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 26, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 90
Total current residents: 86
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7345
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-09-22 | 2021-10-08 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-09-22 | 2021-10-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-22 | 2021-10-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-05-16 | 2019-06-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-02 | 2021-03-18 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2020-12-02 | 2021-03-18 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-07-13 | 2021-07-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-13 | 2021-07-30 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-13 | 2021-07-30 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-07-13 | 2021-07-30 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2021-07-13 | 2021-07-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-03 | 2021-05-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2018-04-17 | 2018-05-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-04-17 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-04-17 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-04-17 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-04-17 | 2018-05-16 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-07-13 | $7,345 |
| 2021-07-13 | $11,300 |
What is in the Neighborhood
- The closest city is Woodbridge which is 1.5 miles away and has a population of 9,355 (very small town).
- The average income is $188,165, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 33
- Average Temperature: 55.1
- Day Breakdown: The area gets 156 days of rain, 27 days of snow and 181 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 2.1 per 100 people which is low compared to other cities.
- Violent Crime: 0.07 incidents per 100 people
- Property Crime: 1.55 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
- Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Super Stop & Shop
0.4 miles awayEdge of the Woods
2.6 miles awayMinore's Market
2.7 miles awayStop & Shop
3.0 miles awayPriceRite
3.5 miles awayNone Found
Bus Stations
Q
1.3 miles awayWhalley at Ellsworth
2.5 miles awayStop & Shop
3.0 miles awayBanks
TD
0.3 miles awayChase
0.3 miles awayBank of America
0.4 miles awayPeople's United
0.4 miles awayWebster Bank
1.6 miles awayHospitals
Yale New Haven Hospital Saint Raphael Campus
2.9 miles awayGrimes Center
3.1 miles awayYale Health Center
3.4 miles awayConnecticut Mental Health Center
3.5 miles awayYale New Haven Hospital
3.5 miles awayPharmacies
Walgreens
0.7 miles awayCVS Pharmacy
2.9 miles awayCommunity Health Pharmacy
3.0 miles awayChapel Street Pharmacy
3.4 miles awayRite Aid
3.9 miles awayDentists
Dr. Dental
0.4 miles awayAlbania Dental
3.1 miles awayPearl Dental Care
3.3 miles awayParkway Dental
3.5 miles awayComprehensive Dental Health
3.9 miles awayParks
West Rock Ridge State Park
0.5 miles awaySouth Genesee Field
0.7 miles awayHilltop Playground
0.8 miles awayWest River Open Space
0.8 miles awayYale Nature Preserve
0.8 miles awayNone Found
Shopping
Kings Acres
6.4 miles awayConnecticut Post Mall
7.7 miles awayHawley Lane Mall
11.6 miles awayBrass Mill Center
14.3 miles awayWestfield Trumbull
14.8 miles awayCulture
Lyman Center for the Performing Arts
2.0 miles awayAct 2 Theater
3.1 miles awayJones Auditorium
3.4 miles awayOff Broadway Theater
3.5 miles awayYale Cabaret
3.5 miles awayRestaurants
Thai Stories
0.2 miles awayWheelers
0.3 miles awayAmity Pizza
0.3 miles awayNoodle House
0.4 miles awayWestville Seafood
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