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Montowese Health & Rehabilitation Center

163 Quinnipiac Avenue, North Haven, CT 06473

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(203) 624-3303

Estimated Pricing

Studio
Estimated $2,844

Price Comparison

  • Average City Price: $2,927
  • Average State Price: $3,542
  • Average National Price: $3,754



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in North Haven

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in North Haven

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in North Haven

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in North Haven


    Community Reviews

    6.8
    Montowese Health & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 53 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in North Haven
  • Ranking in State: 294 out of 363 communities in CT
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for Montowese Health & Rehabilitation Center show a mixed range of experiences from patients and their families. Some highlight the attentive and caring staff, particularly praising the physical therapy (PT) and occupational therapy (OT) departments, as well as the quality of food, with eggplant parm being a favorite. The therapy department and recreational activities receive special mentions for their excellence and variety, contributing positively to the healing process.

    However, several reviews express significant concerns about the quality of care, including issues with staff responsiveness, medication errors, and overall patient treatment. Complaints include a perceived lack of compassion from some staff members, problems with meal service for specific dietary needs, and inadequate communication with families. The handling of insurance and discharge processes also came under criticism, with some feeling that financial considerations overshadow patient welfare.

    Notably, some reviews point out staffing issues, suggesting that the facility is sometimes short-staffed, which impacts the level of care and service. Despite these challenges, there are accounts of remarkable recovery stories and gratitude for the dedicated support from specific staff members, indicating that experiences can vary widely.

    Overall, while there are instances of positive feedback regarding the care and support provided by Montowese Health & Rehabilitation Center, there are also significant concerns that potential patients and their families may wish to consider. The facility's response to these issues and their commitment to addressing them could be crucial for future patients' experiences.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Montowese Health & Rehabilitation Center Videos


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    Health

    24-Hour Supervision

    Caregiver

    Home Health Care

    Rehabilitation Center

    Occupational Therapy

    Outpatient Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 104
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $178454


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-03-05 2021-02-16 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-03-05 2021-02-16 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2020-03-05 2021-02-16 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2020-03-05 2021-02-16 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2019-01-17 2019-04-03 E Emergency Preparedness Deficiencies Establish an Emergency Preparedness Program (EP).

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-16 2022-09-16 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-08-16 2022-09-16 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-08-16 2022-09-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-08-16 2022-09-16 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-08-16 2022-09-16 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-08-16 2022-09-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-16 2022-09-16 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-08-16 2022-09-16 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-08-16 2022-08-16 J Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-08-16 2022-09-16 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-08-16 2022-09-16 E Administration Deficiencies Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    2022-08-16 2022-09-16 D Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2022-08-16 2022-09-16 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-22 2022-07-15 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-06-22 2022-07-15 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-06-22 2022-07-15 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-06-22 2022-07-15 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-01-14 2022-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-01-14 2022-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-03-06 2020-07-03 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-03-06 2020-07-06 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-03-06 2020-08-10 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2020-03-06 2020-08-10 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-03-06 2020-08-10 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-03-06 2020-08-10 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-03-06 2020-08-10 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-03-06 2020-08-10 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2020-03-06 2020-08-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-03-06 2020-08-10 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-03-06 2020-08-10 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2020-03-06 2020-08-10 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2020-03-06 2020-08-10 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-03-06 2020-08-10 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2020-03-06 2020-08-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-22 2021-04-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-04-22 2021-04-30 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-04-22 2021-04-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-01-25 2021-01-25 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-01-25 2021-01-25 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-01-17 2019-02-20 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-01-17 2019-02-20 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-01-17 2019-02-20 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2019-01-17 2019-02-20 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-01-17 2019-02-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2017-08-03 $48,770
    2019-09-09 $17,355
    2020-06-04 $3,250
    2021-04-22 $3,250
    2022-06-22 $167,014
    2022-06-22 $8,190
    2022-06-22 $745,445
    2022-06-22 $12,600

    What is in the Neighborhood

    General Area Overview
    • The closest city is North Haven which is 3.1 miles away and has a population of 24,093 (small town).
    • The average income is $99,776, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 33
      • Average Temperature: 54.9
      • Day Breakdown: The area gets 140 days of rain, 24 days of snow and 200 days of sun
      • Precipitation: 1.4 inches a year

    Health and Safety Overview
    • The crime rate is 4.05 per 100 people which is average compared to other cities.
      • Violent Crime: 0.27 incidents per 100 people
      • Property Crime: 3.4 incidents per 100 people
      • Drug-Related Crime: 0.05 incidents per 100 people
    • The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    BJ's Wholesale Club
    0.9 miles away
    Aldi
    1.8 miles away
    Walmart Supercenter
    1.9 miles away
    Liuzzi Gourmet Food Market
    2.2 miles away
    Whitneyville Food Center
    2.6 miles away

    None Found

    Bus Stations

    State & Ridge
    2.1 miles away
    Mitchell Drive
    2.9 miles away
    Orange/Canner
    3.0 miles away
    Willow/Foster
    3.0 miles away
    Willow/Orange
    3.1 miles away

    Banks

    TD Bank
    1.8 miles away
    Wells Fargo
    1.9 miles away
    First Niagara
    3.1 miles away
    Santander
    3.1 miles away
    Bank of America
    3.4 miles away

    Hospitals

    Yale Health Center
    4.0 miles away
    Yale New Haven Hospital
    4.7 miles away
    Grimes Center
    4.8 miles away
    Smilow Cancer Hospital
    4.8 miles away
    Connecticut Mental Health Center
    4.8 miles away

    Pharmacies

    Rite Aid
    0.5 miles away
    CVS Pharmacy
    0.5 miles away
    Walgreens
    1.9 miles away
    Hancock Pharmacy
    3.3 miles away
    New Haven Pharmacy
    3.4 miles away

    Dentists

    East Rock Dental LLC
    2.9 miles away
    Family Dentistry
    3.1 miles away
    Horizon Dental
    3.2 miles away
    Grand Dental
    3.2 miles away
    Parkway Dental
    3.3 miles away

    Parks

    Peter's Rock
    0.3 miles away
    Montowese Park
    0.5 miles away
    Middletown Avenue Park
    0.8 miles away
    Palmieri Parcel
    1.1 miles away
    Quinnipiac River Marsh Wildlife Area
    1.2 miles away

    None Found

    Shopping

    Kings Acres
    2.8 miles away
    Connecticut Post Mall
    11.7 miles away
    Westfield Meriden
    14.3 miles away
    Brass Mill Center
    16.2 miles away
    Hawley Lane Mall
    17.0 miles away

    Culture

    Jones Auditorium
    3.2 miles away
    Act 2 Theater
    3.4 miles away
    Little Theatre
    3.8 miles away
    Alliance Theatre
    4.0 miles away
    Off Broadway Theater
    4.3 miles away

    Restaurants

    Formosa
    0.3 miles away
    LongHorn Steakhouse
    0.4 miles away
    Friendly's
    0.7 miles away
    Ruby Tuesday
    0.7 miles away
    Bonessess's Apizza
    0.7 miles away

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    Google map of Montowese Health & Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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