The Waters Of Shelbyville

Positive Reviews:

• Family-like atmosphere with caring and compassionate staff.
• Highly praised therapy team that goes above and beyond in patient rehabilitation and motivation.
• Noted as a great place to work with a loving environment towards residents and coworkers.
• Exceptionally clean facility with motivated and effective therapists.
• Significant improvements and positive changes attributed to the new administrator.
• Staff described as family-like, showing genuine care and making a difference in patients' lives.
• Teamwork is highly valued and appreciated by the staff.

Negative Reviews:

• Reports of the facility being filthy with poor medical staff behavior.
• Concerns over patient neglect, including issues with bedsores, significant weight loss, and poor food quality.
• Unprofessional and rude interactions with medical staff, leading to difficulties in communication with loved ones.
• Dietary concerns including unclean kitchen conditions, disregard for dietary restrictions, and carelessness in meal preparation.
• Some reviewers believe the facility should be shut down due to the environment and staff behavior.

Mixed Feedback:

• While many reviews highlight the compassionate care and excellent therapy services, there are serious concerns about cleanliness, dietary management, and professionalism of some staff members.
• Improvements have been noted under new administration, but there are calls for further action regarding patient care and facility management.