📞 Call for pricing and availability: (800) 780-8101
The Terraces Of Phoenix
7550 N 16Th St., Phoenix, AZ 85020
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For Pricing & Availability
(800) 780-8101To Reach a Resident
(602) 371-4100Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Oct. 6, 2023. Here's what we learned:
Community Overview
The Terraces is a Continuing Care Retirement Community (CCRC) situated on a sprawling 22-acre campus, encompassing two full blocks. As a nonprofit entity under the HumanGood organization, it offers a range of living options including 209 independent living apartments, 49 assisted living apartments, 25 support studios, and a skilled nursing and rehab facility with up to 63 beds. The community is designed with a low-rise architectural style, with the tallest building being three floors and others featuring two floors or ground-level access.
Environment and Amenities
The Terraces prides itself on its extensive gardens, fruit trees, and outdoor spaces conducive to walking and socializing. The community offers 14 different floor plans for independent living, ranging from one-bedroom units to two-bedroom apartments with a den and a detached garage. Amenities include weekly housekeeping, Cox cable, internet, utilities, a fitness team, meal credits, a main dining room for sit-down meals, a bistro for casual dining, activities, and transportation services.
Care Options
Residents have priority access to higher levels of care, with the option to transition as needed or to age in place with the assistance of the community's wellness team. The wellness team can provide minor care services such as showers and minor wound care, and they are the first responders in case of emergencies.
Safety Features
Residents are provided with pendants for emergency assistance, and pull cords are installed in bathrooms. The community has a wellness team for first response and works closely with the local fire department. Security measures are being enhanced, including the potential addition of a second security person.
Resident Support and Transition
The Terraces offers support for residents transitioning into the community, including the services of moving coordinators. The community also provides options for respite care in assisted living for short-term stays.
Pet Policy
Pets are welcome at The Terraces, with a two-pet minimum and a requirement for pets to meet with the director of residential services to ensure friendliness. A non-refundable fee is charged per pet, and up-to-date licenses and vaccinations are required. The community also features a doggy run area.
Communication with Families
The Terraces utilizes an in-house channel and app to communicate with residents and their families, providing updates and information about community events and activities.
Transportation Services
Transportation is provided within a 10-mile radius for doctor's appointments, with the driver waiting for residents during their visit. Additional transportation is available for grocery shopping, entertainment, and other activities.
Dining Experience
The community offers a variety of dining options, including a main dining room for lunch and dinner, a bistro for more casual meals, and meal credits that residents can use according to their preferences.
Complaint Process
Residents can file complaints with the director of residential services, who will address the issue or escalate it to the appropriate department or the executive director.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Phoenix
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Phoenix
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Phoenix
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Phoenix
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Phoenix
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living community highlight a mix of experiences, ranging from highly positive to critical concerns. Some residents and visitors appreciate the community for its engaging activities, supportive environment, and attentive staff. They mention the importance of participating in community life to avoid loneliness and highlight the facility's ability to provide a safe, happy, and peaceful home. The leadership during challenging times, such as the COVID-19 pandemic, is particularly praised for its effectiveness and care.
However, there are significant concerns raised about certain aspects of the community. Issues include poor telephone etiquette, unprofessional behavior from some administrative staff, and serious allegations of neglect and mistreatment in the skilled nursing facility. Concerns about the handling of residents' valuables and potentially exploitative financial agreements have also been raised. Despite these issues, some reviews commend the physical therapy team and the overall quality of care provided to residents.
On the positive side, many reviews celebrate the facility's upscale, resort-like living conditions, well-maintained grounds, and the personal touch of staff members who remember residents' names. The community is described as clean, beautiful, and supportive, with a wide range of classes and lectures available to residents. The leadership is noted for its competence, supportiveness, and quick problem-solving abilities.
While some reviews criticize the management and express concerns over the treatment of residents and staff, others highlight the great work environment and the friendly, nice nature of both staff and residents. The community is recommended by some as a wonderful place to retire, with a strong sense of family among team members and residents alike.
In summary, the senior living community receives a mixed but overall positive set of reviews, with many residents and visitors finding it a joyful, supportive, and engaging place to live or work. However, there are areas of concern that potential residents and their families may want to consider.
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The Terraces Of Phoenix Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 64
Total current residents: 54
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3145
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-02 | 2023-04-24 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-02-02 | 2023-04-24 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-02-02 | 2023-04-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-10-18 | 2019-12-16 | D | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2019-10-18 | 2019-12-16 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-10-18 | 2019-12-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-18 | 2019-12-16 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-06 | nan | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-06-06 | nan | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-02 | 2023-05-08 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-02-02 | 2023-05-08 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-02 | 2023-05-08 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-10-17 | 2019-12-06 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-10-17 | 2019-12-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-10-17 | 2019-12-06 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-10-17 | 2019-12-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-10-17 | 2019-12-06 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2023-03-06 | $3,145 |
What is in the Neighborhood
- The closest city is Alhambra which is 5.9 miles away and has a population of 127,764 (small city).
- The average income is $83,995, which is very high compared to other zip codes.
- Weather
- High Temperature: 98
- Low Temperature: 59
- Average Temperature: 80.0
- Day Breakdown: The area gets 51 days of rain and 313 days of sun
- Precipitation: 0.4 inches a year
- The median age is 33.8 years old, low compared to other cities.
- 4.63% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 19.24% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 3% Asian, 6% Black or African-American, 32% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sprouts Farmers Market
0.6 miles awaySafeway
0.9 miles awayImperial Market and Deli
1.0 miles awayWalmart Neighborhood Market
1.9 miles awayFrys Market
1.9 miles awayNone Found
Bus Stations
11255
0.1 miles away11193
0.1 miles away11256
0.1 miles away11194
0.2 miles away11254
0.3 miles awayBanks
Bank of America
0.1 miles awayWells Fargo
1.0 miles awayChase
1.1 miles awayNational Bank of Arizona
1.8 miles awayDesert Schools Federal Credit Union
2.2 miles awayHospitals
HonorHealth John C. Lincoln Medical Center
1.9 miles awayCalvary Healing Center
2.0 miles awayThe CORE Institute Specialty Hospital
3.0 miles awayAbrazo Central Campus
3.3 miles awayCarl T. Hayden Veterans Affairs Medical Center
3.3 miles awayPharmacies
Walgreens
0.5 miles awayWalmart Pharmacy
1.9 miles awayCVS Pharmacy
2.0 miles awayFairmont Pharmacy
2.8 miles awayDentists
Cute Smiles 4 Kids
3.1 miles awayBright Now! Dental
3.3 miles awayArizona Biltmore Dentistry
3.7 miles awayArizona Dental
4.0 miles awayArcadia Dental Arts
4.7 miles awayParks
Sumida Park
0.4 miles awayLearning Center Playground
0.6 miles awayPhoenix Mountains Preserve
0.7 miles awayStill Standing Shade Stop
0.8 miles awaySunnyslope
1.0 miles awayPlaces of Worship
Roosevelt community church
6.2 miles awayFirst Methodist Episcopal Church of Glendale
7.8 miles awayThe Church of Jesus Christ of Latter-day Saints
15.0 miles awayShopping
Christown Spectrum Mall
3.0 miles awayMetrocenter Mall
4.6 miles awayParadise Valley Mall
5.3 miles awayDesert palm
5.5 miles awayMy Florist Plaza
5.8 miles awayCulture
The Torch Theatre
3.1 miles awayAmphitheatre
4.4 miles awayLisa Sette Gallery
4.6 miles awayEric Fischl Gallery
4.8 miles awayArmstrong Prior Gallery
5.6 miles awayRestaurants
Gallagher's
0.2 miles awayLantana Grille
0.2 miles awayAunt Chilada's
0.4 miles awayLos Taquitos
0.5 miles awayStreets of New York
0.5 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of AZ. It is a large-sized community with 98 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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