The Residences at Monterra Commons

Reviews for the senior living community present a mixed picture, with some residents expressing dissatisfaction while others praise the community highly.

One review warns against moving in, citing issues with guest policies, unresponsive management, and malfunctioning gates. The reviewer also mentions a lack of support for real estate agents and a general feeling of unwelcomeness.

Conversely, many reviews highlight the community's exceptional qualities. The staff, including the Community Director and other team members like Gabriel and Jessica, are frequently commended for their caring, helpful, and professional demeanor. The property's stunning beauty, top-notch amenities, and vibrant community events are also praised. Residents describe living there as akin to resort living, with high-end finishes in apartments, a wide range of amenities including pools, gyms, saunas, and theaters, and a calendar full of engaging community events.

Some residents specifically mention the seamless process of moving in from out of state, thanks to the helpful front office staff and the use of an easy-to-navigate resident portal. The community is described as clean, well-maintained, and centrally located near restaurants and shopping, offering a peaceful and secure environment.

However, there are mentions of unprofessional staff and feelings of discrimination by one reviewer, indicating that experiences can vary.

Overall, while there are some negative experiences reported, the majority of reviews are overwhelmingly positive, with residents enjoying the community's amenities, events, and the welcoming atmosphere created by both staff and fellow residents.