📞 Call for pricing and availability: (800) 780-8101
The Reserve At Mills Farm
2030 Laura Duncan Rd, Apex, NC 27523
For Pricing & Availability
(800) 780-8101To Reach a Resident
(919) 809-5310Pricing Details
In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Oct. 5, 2023. Here's a detailed breakdown:
Pricing and Cost
In independent living, our prices start at 4,400 for studios and go up to 6,450 for two-bedrooms.
In assisted living, our studios start at 6,950 up to 7,875.
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Oct. 5, 2023. Here's what we learned:
Overview of The Reserve at Mills Farm
The Reserve at Mills Farm is a senior living community that offers independent living, assisted living, and memory care services. The community is relatively new, being three years old, and provides a luxurious and accommodating environment for its residents. The community includes 99 independent living apartments, 30 assisted living apartments, and 24 memory care studios within four villas, creating a unique family-style living experience for memory care residents.
Staffing and Training
The staff-to-resident ratio is one caregiver for every six residents in assisted living and one caregiver for every three residents in memory care. The staff undergoes rigorous training to ensure they are equipped to provide high-quality care and support to the residents.
Safety and Security
The Reserve at Mills Farm follows all CDC guidelines for health and safety, including during epidemics and pandemics. Regular drills for fire, weather, and other safety measures are conducted. Assisted living residents are provided with pendants to easily reach out to staff when needed.
Resident Resources and Support
Residents moving into the community receive support from department heads to help them acclimate. A lifestyle interest form is filled out by new residents to inform the community of their interests and preferences, which is used to tailor programs and activities.
Transportation Services
The community offers transportation services with wheelchair-accessible buses and vans for doctor's appointments, shopping trips, and other outings. A concierge is available to schedule transportation needs, and the staff is accommodating to residents' schedules and destinations within a reasonable radius.
Dining Experience
The dining room offers a full-service experience with a hostess, menu ordering, and the option for wine with dinner. A bistro is available for breakfast and lunch, offering a range of options from oatmeal to made-to-order eggs and bacon. In assisted living, meals are included in the rent, and dietary plans are overseen by a chef and dietician.
Handling Resident Complaints
Residents are provided with information on how to report grievances upon signing their contract. The community prefers to handle issues directly and promptly, with the concierge communicating any concerns to the relevant department head and the executive director. There are also monthly meetings with the executive director for residents to voice any concerns.
Communication with Residents' Families
Emergency contact information for residents' families is collected and stored in a database. The community communicates with families via email and letters for updates and important information. The executive director also holds monthly meetings with residents to maintain open lines of communication.
Pet Policy
The Reserve at Mills Farm is pet-friendly, allowing residents to bring their beloved pets with them to the community.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Apex
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Apex
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Apex
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers find the facility beautiful and well-decorated, especially noting festive decorations during visits.
- The staff is frequently described as friendly, helpful, and excellent, with specific praise for remembering residents' names and making new residents feel at home quickly.
- The food quality is consistently praised as amazing and fantastic.
- Facilities are described as beautiful, with in-house amenities like a pharmacy and salon highlighted as convenient.
- Visitors and family members appreciate the welcoming and professional atmosphere, and the care and warmth with which staff respond to resident requests.
- The location and grounds are described as peaceful and beautiful, contributing to a positive overall atmosphere.
Negative Reviews:
- One review expresses dissatisfaction with the management, describing them as unhelpful and rude, particularly in response to safety concerns.
- There are complaints about the professionalism within the workplace, including gossip and issues with receiving payment for work done.
- A reviewer had a negative experience with the executive management, describing them as phony and obnoxious, and strongly advising against the facility.
Mixed Feedback:
- While many reviews are overwhelmingly positive about the staff and facilities, a few highlight serious concerns regarding management and safety measures.
- The majority of feedback is positive, focusing on the quality of care, the environment, and the staff's attentiveness, but the negative aspects mentioned are significant and relate to management behavior and safety protocols.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Apex which is 1.7 miles away and has a population of 45,585 (mid sized town).
- The average income is $130,638, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 43
- Average Temperature: 64.5
- Day Breakdown: The area gets 164 days of rain, 4 days of snow and 195 days of sun
- Precipitation: 2.5 inches a year
- The crime rate is 2.97 per 100 people which is average compared to other cities.
- Violent Crime: 0.52 incidents per 100 people
- Property Crime: 1.31 incidents per 100 people
- Drug-Related Crime: 0.42 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Costco
0.3 miles awayHarris Teeter
0.6 miles awayFood Lion
1.0 miles awayCapital Area Accessories
1.6 miles awayThe Pantry, Inc.
1.9 miles awayNone Found
Bus Stations
Pine Plaza Dr at Shepherds Vineyard Dr
0.5 miles awayLake Pine Plaza Park-and-Ride
0.5 miles awayPine Plaza Dr at Lake Pine Dr
0.7 miles awayOld Raleigh Rd at Shepherds Vineyard Dr
0.7 miles awayOld Raleigh Rd at Sterling Silver Dr
0.8 miles awayBanks
Wells Fargo
0.6 miles awayFidelity Bank
1.0 miles awayFirst Bank
2.1 miles awayBank of America
2.1 miles awayTrustAtlantic Bank
2.2 miles awayHospitals
UNC REX Healthcare
1.1 miles awayWakeMed Cary Hospital
2.8 miles awayKeystone Chiropractic
7.4 miles awayDuke Health Center at Southpoint
12.2 miles awayDuke Raleigh Hospital
12.9 miles awayPharmacies
Rite Aid
2.0 miles awayWalgreens
2.1 miles awayCarolina Compounding
2.2 miles awayTarget Pharmacy
2.7 miles awayCVS Pharmacy
2.9 miles awayDentists
Apex General Dentistry
0.6 miles awayCentral Carolina Oral & Maxillofacial Surgery
0.6 miles awayCrescent Dental
1.0 miles awayBetter Dental
1.4 miles awayAlliance Dentistry
2.0 miles awayParks
Apex Community Park
0.2 miles awayChildrens Ninja Park
0.4 miles awayFishing Access
0.4 miles awayPlayground
0.5 miles awayShepherd's Vineyard Recreation and Greenway
0.5 miles awayNone Found
Shopping
Cary Towne Center
4.1 miles awayHolly Springs Towne Center
5.7 miles awayThe Royal
8.5 miles awayCrabtree Valley Mall
10.4 miles awayThe Streets at Southpoint
12.1 miles awayCulture
Sertoma Amphitheatre
2.2 miles awayCary Arts Center
3.5 miles awayAmphitheater
3.6 miles awayThe Cary Theater
3.8 miles awayOpen Air Theater
7.4 miles awayRestaurants
Ruckus Pizza, Pasta, & Spirits
0.2 miles awayPei Wei Asian Eatery
0.3 miles awayMcAlister's Deli
0.3 miles awayCiudad Mexico Restaurant
0.6 miles awayChina Chef
0.6 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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