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The Laurels Of Charlottesville
490 Hillsdale Drive, Charlottesville, VA 22901
Based on 38 reviews
Services and Housing Options
Independent Living, Nursing Home, Hospice, Respite, Respite, Skilled Nursing, RehabilitationEstimated Pricing
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(800) 780-8101To Reach a Resident
(434) 951-4200Find a Senior Community that Best Fits Your Needs
The Laurels Of Charlottesville Description
Tucked away in Charlottesville, The Laurels is a mere stone's throw from Fashion Square Mall and the Charlottesville Senior Center - just off U.S. Route 29 North! Our expansive 120-bed facility provides comprehensive short and long-term rehabilitative services, as well as transition assistance. Our renowned nursing and rehab professionals are not only revered for their expertise, but also praised for their compassionate nature. As the number one short-term rehab facility in our area, we craft personalized therapy plans to quickly get our guests back home so they can confidently jumpstart their normal active lives.Respite Care
Now, in this unprecedented time, let's take a moment to give ourselves some much-needed respite! At The Laurels of Charlottesville, short-term respite care offers a much needed break for guests and their family or caregivers - providing the perfect opportunity to take time out, recharge energies and restore balance. At The Laurels of Charlottesville, 24-hour skilled nursing care offers family and caregivers a much needed respite from the rigorous demands of providing around-the-clock care for seniors or individuals with special medical needs.Dining
Our exclusive private dining room is a perfect place for our guests and their families to celebrate special occasions or enjoy an intimate dinner during their stay.Price Comparison
Ranking
Parent Organization
The Laurels Of Charlottesville is a member of a larger group of communities called Laurel Health Care CompanyConnect with a Free Senior Living Advisor
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Amenities
The Laurels Of Charlottesville offers its guests many amenities to ensure they have a pleasant stay. The facility provides private guest rooms, as well as wheelchair accessible buses. There is also a private dining room and a rehab gym available. Guests may also take advantage of the spa, beauty and barber shop, courtyard garden, cable/satellite television hookups, Wi-Fi internet access, and daily newspaper.Rehabilitation Services and Amenities
The Laurels of Charlottesville offers comprehensive rehabilitation services, including occupational therapy, physical therapy and speech therapy. The facility provides person-centered functional therapy as well as post-assisted living care, palliative and respite care, bariatric care, dialysis transportation, a post-surgical program, restorative care and outpatient therapy. The Laurels of Charlottesville is committed to providing the highest level of rehabilitative care available.Health
restorative care
medicare certified
around-the-clock nursing care
orthopedic rehabilitation
symptom management
home health services
respite care
attending physicians
long-term care
social worker
physical therapy
caregiver
medications
outpatient therapy
transitional care
a registered dietitian
hospice care
cardiac recovery
skilled nursing
in-house therapy team
palliative care
therapists
social services
hospice program
short-term rehab
home health care
Activities
volunteer opportunities
daily activities
music
recreational activities
Dining
special diets
fine dining program
seasonal menus
in-room dining
dining experience
Services
short-term stay
short-term respite stays
Amenities
elegant dining atmosphere
therapy gym
dining room
rehabilitation center
Employee Reviews for Laurel Health Care Company in Charlottesville, Virginia
2.08 out of 5 stars. Based on 13 reviews
Overall, employees of Laurel Health Care Company in the Charlottesville, VA area have expressed dissatisfaction with their working conditions. Employees have reported that the company is short staffed, and that management is not the best. The skilled unit is always busy, and employees often have to stay 1-2 hours after their shift is scheduled to end. Employees have also reported that the new management is horrible, and that the corporate office is not helpful. Payroll issues are also common, with employees not receiving their paychecks or having their checks messed up. Employees have also reported feeling bullied by management, and that there is an inappropriate relationship between the assistant DON and the administrator. Additionally, employees have reported that there are many made up rules, and that management has favorites and will let their best workers go in order to bring in lower paid employees.Employee Reviews for Laurel Health Care Company
3.19 out of 5 stars. Based on 582 reviews
Overall, employees have mixed reviews about working for Laurel Health Care Company. Many appreciate the friendly staff, great administrative staff, complex medical cases, good benefit package, great work environment, and supportive management. However, employees also express concerns about the lack of fair pay, short staffing, poor work culture, lack of diversity in management, lack of resources, and toxic staff. Advice to management includes raising compensation for hardworking employees, conducting exit interviews, investing in employees and providing them with the resources they need to succeed, and being more compassionate to employees' problems.Information from Centers for Medicare & Medicaid Services
This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 07/22/04 and is run by a for profit organization. It is a large-sized nursing community with 120 nursing beds. Currently, there are 112 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $650.00. The facility has had 4 substantiated complaints reported in the last 3 years that resulted in a citation.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Charlottesville Area
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
Physical and Occupational therapy is GREAT and rated 5 stars. The reason I am giving a 4 star is because the food could be better and that is also very important.
A friends dad was there, and had been for a few months or so. While he was a patient there he fell on the floor, unsupervised, numerous times. He was given the wrong dosage of meds multiple times. He had suffered many unexplained injuries. Hours would go by, while we visited, and nobody came to check on him. His nurse call button always seemed to be on the floor, under his bed. Very alarming. Other patients would be sitting in the halls, for hours on end, in the same positions. Some screaming, others begging for me to help them or to answer questions for them. One woman would always be sitting in the main hall, facing the wall, alone in her wheelchair, every single time we would visit. So sad! Seniors should never be treated like this! He's a veteran also. Such a shame! Please avoid this place!
I used to work in a county run nursing home in NJ as a dinner cook. This nursing home is so much better!! It is very clean and well kept. They have a wonderful staff and they are very friendly. They are providing the most wonderful care for my Mama!! The food is good. Lots of activities for patients and great physical therapy. It's in a very convenient location!!!!
Top Notch’d service. You would think you were at a 5 star restaurant Or hotel from the attention given to detail from the therapy. Staff always have a smile or kind words to give. Not only do they treat your body but they also treat your mind with positive re-enforcment. From the top in Administrator to housekeeping everyone is always encouraging for the total mind, body and soul rehabilitation. Great job Laurels!!!
The staff is so caring and friendly….really care about each patient as a person. Clean bright facility with smiling faces. Food tastes home cooked and served hot.
So far not so good. My autistic brother was admitted here with a confirmed positive COVID case that we were told nothing about prior to his admission. The case worker from MJH also said she was told nothing of it prior to his being admitted. To top this off we find out we cannot visit because of this positive case. In addition the staff has not been easy to talk to and work with. So far I am not very impressed and would not recommend this facility to anyone that I know based on the poor experience we have had thus far. This facility is not set up to deal with the special needs of my brother, this much is apparent.
My mother has been there since December 2020 ~They are so very good to her~ I cannot imagine her being elsewhere! The entire staff including EVERYONE THAT CLOCKS IN THERE has been nothing but kind and helpful to Mama and us ( her family) we are grateful for the laurels & I highly recommend them🙌♥️♥️♥️♥️♥️
I am 38 years old and was in a pretty serious accident dislocating and breaking both of my ankles. I was non weight bearing when I arrived at the Laurels. I had to learn how to only use my upper body. The OT and PT at the Laurels was absolutely phenomenal. They pushed me and would not let me give up. They wanted to help me get home to my family just as bad as I wanted to get home. The nurses are fantastic and so kind. The CNA's were great a little over worked in my opinion but truly great. They did their very best to answer the call bell as promptly as possible. It didn't always happen quickly, but they did answer and when answered they gave you their full attention.I didn't go to the Laurel's for gourmet meals or 5 star living, I went to the Laurel's for rehab and I am telling you they have an amazing rehab team. I would recommend them over and over again.
The PT and OT were awesome, but the nurses aides were unpredictable.
Professional Care, Concerned Staff, and Decent Food
I recently stayed at the Laurels after surgery from Martha Jefferson Hospital. The therapy was wonderful. I'm so glad that my Orthopedist recommended their program to me.
Do not send your loved ones here. I visited yesterday. They have a copy of inspection report on table. Frightening. Many violations regaring medication use. Staff inattentive. Lost belongings. Training woefully inadequate.
Truly one of the best experiences in my life, from the Doctor, nursing staff, cna, administration, kitchen staff and most definitely. My Physical Therapy Team, They Were the Absolute the“Best”. I will always be grateful for my time at This Facility and Truly blessed to have come out of there in good health🙏❤️🙏
The staff and caregivers at the Laurels of Charlottesville are devoted to their residents! Admissions and Social Workers do a great job planning for each resident while Activities finds innovative ways to keep loved ones engaged and safe.
My family member has been a skilled nursing care resident of the Laurels of Charlottesville for almost 3 consecutive years. The care my family member receives from the nursing staff is very good, all residents seem happy; there are plenty of activities to keep them engaged. The facility is well cared for, always tidy and presentable. We did experienced some administrative challenges in the beginning but the right people are in place now and everything runs smoothly. The staff has been eager to address and resolve minor inconveniences with missing laundry or dietary needs. Nothing is perfect but given the number of residents on site and the level of care my loved one receives, I recommend Laurels of Charlottesville without reservation.
Both of my parents have lived at the Laurels for several years. My dad passed away last year and the nurses, CNA's, and other staff have all taken my mom under their wing to make sure that she has the support that she needs. She is in the memory care unit and the patience that they exhibit with her is just wonderful to see. It has been difficult these past months to not have much contact with Mom and the other residents I have come to know but I feel confident that they are getting the care and attention they need. I look forward to thanking everyone personally if life ever gets back to normal!
My father has been at the Laurels since July 2019. I can’t say enough about the staff and the level of care they have given to Dad. The rehab facility is excellent and the physical therapists really individualized the exercises for Dad. The CNAs and the Nurses have all been very responsive to the daily care and special needs required for my father’s care [he is now bedridden]. The facility is clean and activities are offered for residents that are engaging. I would give a five star rating except for the food which is pretty standard institutional fare. Once again, it’s the caring staff and administration that make The Laurels a truly exceptional skilled nursing home.
Working in this facility was anything but nice. There’s a lot that needs improving. We ALWAYS worked short staffed and staff never wanted to help when they were at work. Definitely needs fixing.
My aunt came for rehab and the staff have been great. It's not as fancy as another building we toured, but sometimes the people make a bigger difference than the building. The rooms are a good size, but could use a little updating. Other than that,we have no complaints.
I’m a 92 year old resident here at the Laurels. The care is good, I have made a lot of friends being here. I would recommend it to family and friends looking for care.
I'm a resident at the laurels and I love being here. The staff are wonderful and do anything they can to help. I would recommend the Laurels to anyone.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-19 | 2022-05-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-03-06 | 2020-09-01 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-03-06 | 2020-09-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-03-06 | 2020-09-01 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-12-13 | 2019-01-30 | F | Construction Deficiencies | Use approved construction type or materials. |
| 2018-12-13 | 2019-01-30 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2018-12-13 | 2019-01-30 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-12-13 | 2019-01-30 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-12-13 | 2019-01-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-14 | D | D | Resident Assessment and Care Planning Deficiencies | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. |
| 2022-04-14 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-04-14 | D | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2022-04-14 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-04-14 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-14 | D | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-04-14 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-14 | D | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-04-14 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-14 | D | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-04-14 | D | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-04-14 | D | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-14 | C | C | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2022-04-14 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-04-14 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-04-14 | G | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-14 | E | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-02-20 | D | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-02-20 | E | E | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2020-02-20 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-02-20 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-20 | E | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2020-02-20 | E | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-20 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-02-20 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-20 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-20 | D | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2020-02-20 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-20 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-02-20 | E | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2018-12-06 | C | C | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2018-12-06 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2018-12-06 | C | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-12-06 | D | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2018-12-06 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-12-06 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-12-06 | E | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-12-06 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-12-06 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-12-06 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-12-06 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
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