Call for pricing and availability: (800) 780-8101

The Laurels Of Charlottesville

490 Hillsdale Drive, Charlottesville, VA 22901

Based on 38 reviews


Services and Housing Options

Independent Living, Nursing Home, Hospice, Respite, Respite, Skilled Nursing, Rehabilitation

Estimated Pricing

Studio
Estimated $3,007
For Pricing & Availability
(800) 780-8101
To Reach a Resident
(434) 951-4200

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The Laurels Of Charlottesville Description

Tucked away in Charlottesville, The Laurels is a mere stone's throw from Fashion Square Mall and the Charlottesville Senior Center - just off U.S. Route 29 North! Our expansive 120-bed facility provides comprehensive short and long-term rehabilitative services, as well as transition assistance. Our renowned nursing and rehab professionals are not only revered for their expertise, but also praised for their compassionate nature. As the number one short-term rehab facility in our area, we craft personalized therapy plans to quickly get our guests back home so they can confidently jumpstart their normal active lives.

Respite Care
Now, in this unprecedented time, let's take a moment to give ourselves some much-needed respite! At The Laurels of Charlottesville, short-term respite care offers a much needed break for guests and their family or caregivers - providing the perfect opportunity to take time out, recharge energies and restore balance. At The Laurels of Charlottesville, 24-hour skilled nursing care offers family and caregivers a much needed respite from the rigorous demands of providing around-the-clock care for seniors or individuals with special medical needs.

Dining
Our exclusive private dining room is a perfect place for our guests and their families to celebrate special occasions or enjoy an intimate dinner during their stay.

Price Comparison

  • Estimated Facility Price: $3,007
  • Average City Price: $3,335
  • Average State Price: $3,335
  • Average National Price: $3,394
  • Ranking

  • Ranking in City: 10 out of 10 communities in Charlottesville
  • Ranking in State: 296 out of 400 communities in VA
  • Parent Organization

    The Laurels Of Charlottesville is a member of a larger group of communities called Laurel Health Care Company

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    Amenities
    The Laurels Of Charlottesville offers its guests many amenities to ensure they have a pleasant stay. The facility provides private guest rooms, as well as wheelchair accessible buses. There is also a private dining room and a rehab gym available. Guests may also take advantage of the spa, beauty and barber shop, courtyard garden, cable/satellite television hookups, Wi-Fi internet access, and daily newspaper.

    Rehabilitation Services and Amenities
    The Laurels of Charlottesville offers comprehensive rehabilitation services, including occupational therapy, physical therapy and speech therapy. The facility provides person-centered functional therapy as well as post-assisted living care, palliative and respite care, bariatric care, dialysis transportation, a post-surgical program, restorative care and outpatient therapy. The Laurels of Charlottesville is committed to providing the highest level of rehabilitative care available.

    Health

    restorative care

    medicare certified

    around-the-clock nursing care

    orthopedic rehabilitation

    symptom management

    home health services

    respite care

    attending physicians

    long-term care

    social worker

    physical therapy

    caregiver

    medications

    outpatient therapy

    transitional care

    a registered dietitian

    hospice care

    cardiac recovery

    skilled nursing

    in-house therapy team

    palliative care

    therapists

    social services

    hospice program

    short-term rehab

    home health care

    Activities

    volunteer opportunities

    daily activities

    music

    recreational activities

    Dining

    special diets

    fine dining program

    seasonal menus

    in-room dining

    dining experience

    Services

    short-term stay

    short-term respite stays

    Amenities

    elegant dining atmosphere

    therapy gym

    dining room

    rehabilitation center

    Senior Living Videos

    Parent Organization Videos


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    Employee Reviews for Laurel Health Care Company in Charlottesville, Virginia

    2.08 out of 5 stars. Based on 13 reviews

    Overall, employees of Laurel Health Care Company in the Charlottesville, VA area have expressed dissatisfaction with their working conditions. Employees have reported that the company is short staffed, and that management is not the best. The skilled unit is always busy, and employees often have to stay 1-2 hours after their shift is scheduled to end. Employees have also reported that the new management is horrible, and that the corporate office is not helpful. Payroll issues are also common, with employees not receiving their paychecks or having their checks messed up. Employees have also reported feeling bullied by management, and that there is an inappropriate relationship between the assistant DON and the administrator. Additionally, employees have reported that there are many made up rules, and that management has favorites and will let their best workers go in order to bring in lower paid employees.

    Employee Reviews for Laurel Health Care Company

    3.19 out of 5 stars. Based on 582 reviews

    Overall, employees have mixed reviews about working for Laurel Health Care Company. Many appreciate the friendly staff, great administrative staff, complex medical cases, good benefit package, great work environment, and supportive management. However, employees also express concerns about the lack of fair pay, short staffing, poor work culture, lack of diversity in management, lack of resources, and toxic staff. Advice to management includes raising compensation for hardworking employees, conducting exit interviews, investing in employees and providing them with the resources they need to succeed, and being more compassionate to employees' problems.

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 1
    Overall quality rating: 5
    Long-term quality rating: 4
    Short-term quality rating: 5

    Nursing Home Overview

    Participation date: 2004-07-22
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 112
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $44,694



    Overall Ratings

    The Laurels Of Charlottesville is a nursing home with mixed reviews. Awarded a 2-star overall rating, it sits in the bottom 40% of facilities for this metric which fares lower than the state average. This low rating extends to its health inspection performance, where it has also been granted 2 stars, positioning it again in the lower 40% of facilities in terms of health inspection rating, falling short of state norms. However, this nursing home stands out for its superior quality, achieving a 5-star quality rating. This accolade places it in the top 20% of facilities for its standard of quality, a rating that is higher than the average in the state.


    Staff Ratings

    The Laurels of Charlottesville, a nursing home, unfortunately, holds a 1-star staff rating, which is the lowest possible rating. Their nursing aid staff do work a total of 2.03 hours per resident per day, a figure that exceeds the state average of 1.94 hours, yet this lands them in the bottom half of facilities in this regard. LPN staffing at this nursing home also operates above average, clocking 0.94 hours per resident daily, to slide into the top half of facilities. However, this figure is also beneath the state average of 1.02 hours. The Laurels of Charlottesville settles in the bottom 40% of facilities when it comes to RN staffing, contributing only 0.47 hours per resident per day compared to the state's 0.6 hours. As to licensed staffing, this facility falls in the lower half, with 1.41 hours per resident daily, trailing the state's average of 1.62 hours. However, when it comes to physical therapy, The Laurels of Charlottesville excels, residing in the top 20% of facilities. With physical therapists contributing 0.13 hours per resident daily, they significantly surpass the state's average of 0.08 hours.


    Covid Data

    The Laurels of Charlottesville nursing home is lagging behind when it comes to up-to-date vaccination rates for both its residents and staff. It falls into the lower 40% of facilities with a resident vaccination rate of 51.7%, significantly less than the state average of 61.9%. The situation is more concerning when it comes to staff vaccination rates. The Laurels is in the bottom half of facilities statewide, with a shockingly low vaccination rate of 14.2%. This is notably less than the state average for staff vaccinations, which stands at 25.9%. The facility's below-average performance in terms of keeping both residents and staff up-to-date with the latest vaccinations calls for immediate attention and intervention.


    Quality Measures

    The Laurels of Charlottesville is a nursing facility renowned for its superior service quality, earning the prestigious 5-star quality measure rating, the highest achievable score. Despite its excellence, the facility does find itself in the bottom 40% when it comes to the percentage of residents who have had a catheter inserted and left in their bladder. With a percentage of 1.38, the facility's rate is higher than the state's average of 1.01. On the other hand, The Laurels of Charlottesville proudly falls in the upper half of facilities in overseeing the maintenance of their residents' mobility, with 14.17% of residents experiencing worsened mobility, compared to the state average of 18.49%. Moreover, the facility is in the top 30% in managing depressive symptoms amongst its residents, with only 0.34% having such symptoms, significantly less than the state's average of 5.84%. Thus, while there are areas for improvement, The Laurels of Charlottesville demonstrates a committed effort to resident care, reflected in their overall performance.


    Emergency and Hospitalization Quality Measures

    The Laurels Of Charlottesville nursing home stands out among facilities in its performance metrics. In the category of hospitalizations per 1,000 days, the nursing home excels, landing in the top half of all facilities with a rate of 1.58. This figure surpasses the state average, which is 1.49. Despite this, when it comes to outpatient emergency department visits per 1,000 days, The Laurels trails behind, falling in the bottom half of facilities with a score of 1.1 compared to the state's higher average of 1.11. This trend continues with the percentage of short-stay residents who had outpatient emergency department visits, where the nursing home's 12.55% is lower than the state's 13.11%, positioning it again in the bottom half of facilities. However, the nursing home shines in terms of the percent of short-stay residents who were rehospitalized after a nursing home admission, where it falls in the top 30% of facilities. Despite its rate of 18.72% being lower than the state's average of 22.09%, this metric reflects positively on the care it provides to short-stay residents.

    Healthcare Nearby

    Hospitals

    University of Virginia Medical Center
    2.6 miles away
    Sentara Martha Jefferson Hospital
    3.6 miles away
    UVA-HealthSouth Rehabilitation Hospital
    3.9 miles away

    Pharmacies

    Kroger Pharmacy
    0.8 miles away
    CVS Pharmacy
    1.1 miles away
    Timberlake's Drug Store
    2.7 miles away
    Rite Aid
    3.4 miles away
    Walgreens
    5.0 miles away

    Dentists

    Yeargan Family Dental Care
    0.9 miles away
    Affordable Dentures
    1.4 miles away
    Commonwealth Dentistry
    13.8 miles away
    Village Dental
    15.0 miles away
    Spring Creek Family Dentistry
    15.9 miles away

    Essentials Nearby

    None Found

    Bus Stations

    Mall Dr at Hillsdale Dr
    0.6 miles away
    Mall Drive at Royal Court
    0.6 miles away
    16596
    0.7 miles away
    Hillsdale Dr at Exeter Ct
    0.7 miles away
    Hillsdale Dr at Walden Ct
    0.7 miles away

    Supermarkets

    C'ville Oriental Market
    0.1 miles away
    Food Lion
    0.2 miles away
    Costco
    0.4 miles away
    Trader Joe's
    0.7 miles away
    Whole Foods Market
    0.7 miles away

    Banks

    Bank of America
    0.9 miles away
    Wells Fargo
    1.0 miles away
    Truist
    1.4 miles away
    Atlantic Union Bank
    1.4 miles away
    SunTrust
    1.4 miles away

    Things to do in the Area

    Places of Worship

    Saint Luke Episcopal Church and Cemetery of Simeon
    5.6 miles away

    Parks

    Meadow Creek Valley
    0.1 miles away
    Greenbrier
    0.3 miles away
    Greenbrier Park
    0.5 miles away
    Shops at Stonefield
    0.6 miles away
    Charlotte Y. Humphris Park
    0.6 miles away

    Shopping

    Charlottesville Fashion Square
    0.5 miles away

    Culture

    Atelier ONE
    2.0 miles away
    Culbreth and Helms Theatre
    2.4 miles away
    Performing Arts Center
    2.4 miles away
    McGuffey Art Center
    2.5 miles away
    The Garage
    2.6 miles away

    Restaurants

    Hibachi Grill
    0.2 miles away
    Guadalajara Mexican Restaurant
    0.2 miles away
    Plaza Azteca
    0.3 miles away
    Outback Steakhouse
    0.4 miles away
    BJ's
    0.4 miles away

    Weather

  • High Temperature: 82°F
  • Low Temperature: 36°F
  • Average Temperature: 59.5°F
  • Day Breakdown: 158 days of rain, 14 days of snow and 191 days of sun
  • Precipitation: 2.2 inches a year
  • Google map of The Laurels Of Charlottesville

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.

    Reviews

    General Staff Rating
    Based on 12 total reviews from across the web
    Care Staff Rating
    Based on 12 total reviews from across the web
    Food Staff Rating
    Based on 4 total reviews from across the web
    Cleanliness Rating
    Based on 2 total reviews from across the web
    Activities and Services Rating
    Based on 4 total reviews from across the web
    James Dorschel
    2021-06-01

    4.0 rating


    Physical and Occupational therapy is GREAT and rated 5 stars. The reason I am giving a 4 star is because the food could be better and that is also very important.

    Cam B.
    2019-03-20

    1.0 rating


    A friends dad was there, and had been for a few months or so. While he was a patient there he fell on the floor, unsupervised, numerous times.  He was given the wrong dosage of meds multiple times. He had suffered many unexplained injuries. Hours would go by, while we visited, and nobody came to check on him. His nurse call button always seemed to be on the floor, under his bed. Very alarming. Other patients would be sitting in the halls, for hours on end, in the same positions. Some screaming, others begging for me to help them or to answer questions for them. One woman would always be sitting in the main hall, facing the wall, alone in her wheelchair, every single time we would visit. So sad! Seniors should never be treated like this! He's a veteran also. Such a shame! Please avoid this place!

    Mitch L.
    2015-08-16

    5.0 rating


    I used to work in a county run nursing home in NJ as a dinner cook. This nursing home is so much better!! It is very clean and well kept. They have a wonderful staff and they are very friendly. They are providing the most wonderful care for  my Mama!! The food is good. Lots of activities for patients and great physical therapy. It's in a very convenient  location!!!!

    Samuel Henderson
    2021-10-01

    5.0 rating


    Top Notch’d service. You would think you were at a 5 star restaurant Or hotel from the attention given to detail from the therapy. Staff always have a smile or kind words to give. Not only do they treat your body but they also treat your mind with positive re-enforcment. From the top in Administrator to housekeeping everyone is always encouraging for the total mind, body and soul rehabilitation. Great job Laurels!!!

    Cassandra Dority
    2021-08-01

    5.0 rating


    The staff is so caring and friendly….really care about each patient as a person. Clean bright facility with smiling faces. Food tastes home cooked and served hot.

    Brenda Goodloe
    2021-08-01

    1.0 rating


    So far not so good. My autistic brother was admitted here with a confirmed positive COVID case that we were told nothing about prior to his admission. The case worker from MJH also said she was told nothing of it prior to his being admitted. To top this off we find out we cannot visit because of this positive case. In addition the staff has not been easy to talk to and work with. So far I am not very impressed and would not recommend this facility to anyone that I know based on the poor experience we have had thus far. This facility is not set up to deal with the special needs of my brother, this much is apparent.

    James Carroll
    2021-07-01

    1.0 rating


    Kim Shiflett
    2021-06-01

    5.0 rating


    My mother has been there since December 2020 ~They are so very good to her~ I cannot imagine her being elsewhere! The entire staff including EVERYONE THAT CLOCKS IN THERE has been nothing but kind and helpful to Mama and us ( her family) we are grateful for the laurels & I highly recommend them🙌♥️♥️♥️♥️♥️

    Rebecca Ward
    2021-05-01

    4.0 rating


    I am 38 years old and was in a pretty serious accident dislocating and breaking both of my ankles. I was non weight bearing when I arrived at the Laurels. I had to learn how to only use my upper body. The OT and PT at the Laurels was absolutely phenomenal. They pushed me and would not let me give up. They wanted to help me get home to my family just as bad as I wanted to get home. The nurses are fantastic and so kind. The CNA's were great a little over worked in my opinion but truly great. They did their very best to answer the call bell as promptly as possible. It didn't always happen quickly, but they did answer and when answered they gave you their full attention.I didn't go to the Laurel's for gourmet meals or 5 star living, I went to the Laurel's for rehab and I am telling you they have an amazing rehab team. I would recommend them over and over again.

    Lenora B
    2021-05-01

    3.0 rating


    The PT and OT were awesome, but the nurses aides were unpredictable.

    Phillip Bassham
    2021-05-01

    5.0 rating


    Professional Care, Concerned Staff, and Decent Food

    Patricia Owens-Jones
    2021-05-01

    5.0 rating


    I recently stayed at the Laurels after surgery from Martha Jefferson Hospital. The therapy was wonderful. I'm so glad that my Orthopedist recommended their program to me.

    Carrie Burkhart
    2021-04-01

    1.0 rating


    Do not send your loved ones here. I visited yesterday. They have a copy of inspection report on table. Frightening. Many violations regaring medication use. Staff inattentive. Lost belongings. Training woefully inadequate.

    Sarmad Jaboory
    2021-04-01

    5.0 rating


    Truly one of the best experiences in my life, from the Doctor, nursing staff, cna, administration, kitchen staff and most definitely. My Physical Therapy Team, They Were the Absolute the“Best”. I will always be grateful for my time at This Facility and Truly blessed to have come out of there in good health🙏❤️🙏

    Kate Daniels
    2021-01-01

    5.0 rating


    The staff and caregivers at the Laurels of Charlottesville are devoted to their residents! Admissions and Social Workers do a great job planning for each resident while Activities finds innovative ways to keep loved ones engaged and safe.

    Michael Gibson
    2021-01-01

    4.0 rating


    My family member has been a skilled nursing care resident of the Laurels of Charlottesville for almost 3 consecutive years. The care my family member receives from the nursing staff is very good, all residents seem happy; there are plenty of activities to keep them engaged. The facility is well cared for, always tidy and presentable. We did experienced some administrative challenges in the beginning but the right people are in place now and everything runs smoothly. The staff has been eager to address and resolve minor inconveniences with missing laundry or dietary needs. Nothing is perfect but given the number of residents on site and the level of care my loved one receives, I recommend Laurels of Charlottesville without reservation.

    Linda Boyle
    2021-01-01

    5.0 rating


    Both of my parents have lived at the Laurels for several years. My dad passed away last year and the nurses, CNA's, and other staff have all taken my mom under their wing to make sure that she has the support that she needs. She is in the memory care unit and the patience that they exhibit with her is just wonderful to see. It has been difficult these past months to not have much contact with Mom and the other residents I have come to know but I feel confident that they are getting the care and attention they need. I look forward to thanking everyone personally if life ever gets back to normal!

    Frank Conley
    2021-01-01

    4.0 rating


    My father has been at the Laurels since July 2019. I can’t say enough about the staff and the level of care they have given to Dad. The rehab facility is excellent and the physical therapists really individualized the exercises for Dad. The CNAs and the Nurses have all been very responsive to the daily care and special needs required for my father’s care [he is now bedridden]. The facility is clean and activities are offered for residents that are engaging. I would give a five star rating except for the food which is pretty standard institutional fare. Once again, it’s the caring staff and administration that make The Laurels a truly exceptional skilled nursing home.

    Haleigh Brooks
    2021-01-01

    1.0 rating


    Working in this facility was anything but nice. There’s a lot that needs improving. We ALWAYS worked short staffed and staff never wanted to help when they were at work. Definitely needs fixing.

    Brian Baker
    2021-01-01

    5.0 rating


    My aunt came for rehab and the staff have been great. It's not as fancy as another building we toured, but sometimes the people make a bigger difference than the building. The rooms are a good size, but could use a little updating. Other than that,we have no complaints.

    Eileen Lenherr
    2021-01-01

    4.0 rating


    I’m a 92 year old resident here at the Laurels. The care is good, I have made a lot of friends being here. I would recommend it to family and friends looking for care.

    Raymond Heckle
    2021-01-01

    4.0 rating


    I'm a resident at the laurels and I love being here. The staff are wonderful and do anything they can to help. I would recommend the Laurels to anyone.

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-19 2022-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-03-06 2020-09-01 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-03-06 2020-09-01 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-03-06 2020-09-01 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2018-12-13 2019-01-30 F Construction Deficiencies Use approved construction type or materials.
    2018-12-13 2019-01-30 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-12-13 2019-01-30 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-12-13 2019-01-30 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-12-13 2019-01-30 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

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