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Charlottesville Health & Rehabilitation Center
505 West Rio Road, Charlottesville, VA 22901
Based on 129 reviews
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Services and Housing OptionsNursing Home, Rehabilitation
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Charlottesville Health & Rehabilitation Center DescriptionWelcome to Charlottesville Health & Rehabilitation Center! We're one of the largest rehabilitation centers in the area, and we pride ourselves on providing exceptional care. Thanks for choosing us as your partner in recovery! We offer newly remodeled rooms and state-of-the-art gyms that are constantly being updated with the newest and most modern equipment. Our center has been completely renovated with beautiful modern amenities and private rooms. Charlottesville Health & Rehabilitation Center is a vital part of the local community.
DiningOne of the things our patients and their families enjoy most about coming here is our dining program. Our neighborhood dining spot serves up fresh restaurant-style eats in a relaxed atmosphere that you and your loved ones are sure to enjoy! With a wide variety of choices on the menu, there's something for everyone at our place! If you have something specific in mind for a meal that's not on the menu, please let our waiter know and they will be happy to accommodate your request. Our chefs will create a customized meal just for you.
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Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 4 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/29/88 and is run by a for profit organization. It is a large-sized nursing community with 105 nursing beds. Currently, there are 101 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $12,365.00. The facility has had 2 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Charlottesville Health & Rehabilitation Center is a top-rated nursing home that consistently outperforms the majority of similar facilities. It sits comfortably within the upper half of nursing homes, outshining most with an overall rating that’s even slightly above the state average. In terms of health inspection ratings, it’s also in the leading half of facilities, again scoring slightly higher than the state's average. Charlottesville Health & Rehabilitation Center prides itself on its sterling 4-star quality rating, which is not only the second-highest possible ranking but also surpasses the state average. This establishes it as a top-tier location in terms of quality as well.
Staff RatingsCharlottesville Health & Rehabilitation Center, a nursing home facility, has a 2-star staff rating, ranking it the second lowest possible. In terms of nursing aid staffing hours per resident per day, this home ranks in the bottom 30% of facilities, providing 1.8 hours which is less than the state's average of 1.94 hours. It also ranks in the lower half for LPN staffing hours per resident per day, providing 0.83 hours compared to the state's average of 1.02 hours. However, it excels in RN staffing hours per resident per day, placing it in the top 40% of facilities, providing 0.71 hours compared to the state's average of 0.6 hours. The home also has a strong standing in terms of licensed staffing hours per resident per day, being in the top 40% of facilities and providing 1.53 hours, although this is slightly less than the state's average of 1.62 hours. It is among the top 10% of facilities for physical therapist staffing hours per resident per day, offering 0.16 hours which is double the state's average of 0.08 hours.
Covid DataThe Charlottesville Health & Rehabilitation Center is one among the numerous nursing homes where the resident up to date with latest vaccination rate is within the bottom 50% of all facilities. Despite its lower division ranking, the Center does slightly out-perform the state average, recording a resident vaccination rate of 63.1%, as compared to the state's average of 61.9%. Interestingly, when it comes to the staff up to date with the latest vaccination rates, the Charlottesville Center is greatly outpacing the state. The Center has made it into the top 20% of facilities, boasting a staff vaccination percentage of 59.9%, strikingly higher than the state average of 25.9%. Therefore, the center shines in terms of its staff being up to date with their vaccinations.
Quality MeasuresThe Charlottesville Health & Rehabilitation Center is an appreciated nursing home adorned with a 4-star quality measure rating, a level just one below the highest possible. However, it has its share of concerns. The facility is ranked in the bottom 30% of nursing homes in terms of residents with ulcers, with a rate of 10.71%, higher than the state's average of 8.3%. In stark contrast, the center performs admirably in preventive healthcare, situating in the top half of facilities by ensuring that 98.53% of its residents receive the pneumococcal vaccine - notably, a figure above the state's 88.02% average. Despite this, concerns persist, as statistics show that the facility is in the bottom 10% when it comes to dealing with depressive symptoms and weight loss in residents. The percentage of Charlottesville’s residents suffering from depressive symptoms stands at a concerning 33.86%, significantly higher than the state's 5.84%. Meanwhile, the nursing home also has a 11.29% rate of residents who lose excessive weight, another statistic overshadowing the state’s average of 6.79%.
Emergency and Hospitalization Quality MeasuresThe Charlottesville Health & Rehabilitation Center is among the top 30% of nursing home facilities in regards to hospitalizations per 1000 days, with a rate of 1.14. This figure exceptionally falls below the state's average of 1.49. The facility also ranks in the upper 20% when referring to outpatient emergency department visits per 1000 days. Their count stands at 0.44, again lower than the state average of 1.11. This impressive record continues with the center being within the top 50% concerning short-stay residents who had outpatient emergency department visits. The home's percentage is 11.06, which comes under the state's rate of 13.11. In terms of short-stay residents who were rehospitalized post a nursing home admission, the center falls within the top 40% nursing homes, their percentage standing at 19.09, noticeably lesser than the state's rate of 22.09. Suitable statistics prove that Charlottesville Health & Rehabilitation Center outshines not only statewide but also among the best facilities.
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My mother-in-law stayed there and at first we THOUGHT she was getting great care. Then as time went on it became evident that that was not true. We went to visit one Sunday and she had thrown up all over herself and was laying in her own feces. Her nurse was rude when ask why she was in this condition. As for the administration they will never return calls and answer ANY questions. We decided to move her to another location and during her transport from Charlottesville Health, that they arranged she was taken to the wrong facility and left there! Of course we never got ANYONE from Charlottesville Health to answer us or call to even check on her or apologize for leaving her sitting in her wheelchair at the wrong location! I would DEFINITELY check out another facility before using this one!
I don't recommend. on April 20th I went for a training session before my mom came home after the training session was over I left my mom exactly where they told me to leave her in front of the nurses station and she fell out of her wheelchair an hour later after I got the call. and then I found out that she had fell over the weekend which I was never notified about. and all they want to tell me is it's okay for them to fall it happens. it is not okay for them to Fall by the Medicaid rules in a facility.
I have enjoyed my stay here. Stacy and Kim are my physical therapist and they are top notch. I'm excited to see my progress as the weeks continue. Mrs. Donna and "Pinky" are my nurses and they are some of the best I have seen. The staff keeps me positive and they do everything they can to accommodate me. I really cant say anything bad about this place other than they always seem to run out of rainbow sherbet.
The facility is very clean and inviting. All of the staff are helpful. While the staff to patient ratio might meet guidelines, there are not enough staff to support the medical needs of the patients who are admitted, and it's not for lack of trying. The PT and OT staff are phenomenal! Nursing personnel are also very caring as well. Unfortunately, it's not enough! Again, it's not due to the work ethic of staff, including management in the facility. The problem here is with the corporate office not recruiting or hiring enough staff, to support the varying medical needs of the clientele they have admitted into their facility. It's a shame that the the CEO can't investigate the situation through a pseudo Undercover Boss format. Only then could he possibly see where the needs are and help this facility become a GREAT facility! Until that happens, staff will continue to run around like chickens with their heads cut off, patients will not receive even one cup of ice water a day, (unless a staff member has time, or family/friends come in daily to request a cup of ice water) and missing electric razors will continue to be the norm. As of 3/3/18- it appears they have two CNA's caring for 40 patients in the one wing; 1 RN covering meds and other needs; 1 patient just needed to be taken away after a 911 call, and I believe there's a total of 90 beds in this facility. Again, it's probably a great facility, if you are sent here for short term rehab and do not have other chronic needs that are impacting how ambulatory you are during your stay here. However, this place will continue to not be able to maintain its current staff or hold onto new staff, unless corporate tries to change things. Needless to say...Insanity Is Doing the Same Thing Over and Over Again and Expecting Different Results."
I wouldn't suggest this facility to anybody. My husband was there for a month. They lost one of his slippers the first day. When we moved . Him to a facility closer to our family he didn't have any of his clothes and none of his toiletries, including a electric razor. I called and told them I wanted to come and get them and they said he threw everything in the garbage. I couldn't believe they said that and even if he did a normal reaction for a care giver would be to retrieve them from the garbage. I am thinking about getting an attorney.
Charlottesville Health & Rehab is a bright and open place for people to recover after a hospital stay. When you walk in the door you feel the positive and caring energy from the staff right away. The rooms and hallways are clean and best of all, they DONT SMELL! The gym is huge and there always seems to be people In there on the equipment. The patients all appear happy and well taken care of. It's a place that I would want my grandmother for rehab or longer term care!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2019-03-07||2019-04-18||F||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-03-07||2019-04-18||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2019-03-07||2019-04-18||F||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2019-03-07||2019-04-18||F||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
|2017-11-28||2018-01-10||D||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2017-11-28||2018-01-10||D||Egress Deficiencies||Have exits that are accessible at all times.|
|2017-11-28||2018-01-10||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2017-11-28||2018-01-10||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2017-11-28||2018-01-10||D||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2017-11-28||2018-01-10||D||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2017-11-28||2018-01-10||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
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