📞 Call for pricing and availability: (800) 780-8101
The Laurel at Norterre
2580 Norterre Circle, Liberty, MO 64068
For Pricing & Availability
(800) 780-8101To Reach a Resident
(816) 479-4793Estimated Pricing
Price Comparison
The Laurel at Norterre Description
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Liberty
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Liberty
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the community and its services have varied widely among residents and visitors. Some have expressed significant dissatisfaction, citing concerns over the cost of additional services such as transportation to appointments, which can significantly increase the monthly expense. There are also complaints about the quality of care, including missed medications and inadequate staffing, with a reliance on temporary agency staff and only one RN for two facilities. The quality of food and the claim of having a professional chef have been disputed, with reports that meals do not meet the advertised standards.
Conversely, other reviews highlight positive experiences, praising the cleanliness of the community, the quality of food, and the level of personal attention and care provided to residents. The activities director and the nursing staff, in particular, have been commended for their dedication and for keeping families well informed. Some have noted the community's efforts to accommodate dietary restrictions and to introduce a variety of ethnic foods.
The layout and accessibility of the community have received mixed feedback, with some finding it confusing and potentially challenging for those with mobility issues. However, the staff has been noted for their helpfulness during tours, offering advice and assistance even when immediate accommodation was not available.
The spa services at the community have received overwhelmingly positive reviews, with many visitors praising the quality of massages, pedicures, and facials, as well as the professionalism and friendliness of the staff.
Overall, while some have had negative experiences, particularly concerning the cost and quality of care, others have found the community to be a welcoming and engaging place for their loved ones, with commendable staff and services.
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The Laurel at Norterre Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Feb. 28, 2018
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 60
Total current residents: 52
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $2285
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-11 | 2023-05-01 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2023-04-11 | 2023-05-01 | F | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2023-04-11 | 2023-05-01 | E | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2023-04-11 | 2023-05-01 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-04-11 | 2023-05-01 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-04-11 | 2023-05-01 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-04-11 | 2023-05-01 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-04-11 | 2023-05-01 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-04-11 | 2023-05-01 | F | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2023-04-11 | 2023-05-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-04-11 | 2023-05-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-08-23 | 2019-10-04 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-08-23 | 2019-10-04 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-12-13 | 2019-02-05 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-12-13 | 2019-02-05 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-12-13 | 2019-02-05 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-12-13 | 2019-02-05 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2018-12-13 | 2019-02-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-12-13 | 2019-02-05 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-12-13 | 2019-02-05 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-12-13 | 2019-02-05 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-12-13 | 2019-02-05 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-12-13 | 2019-02-05 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2018-12-13 | 2019-02-05 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-12-13 | 2019-02-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2018-12-13 | 2019-02-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-12-13 | 2019-02-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-13 | $33,280 |
| 2020-07-06 | $650 |
| 2020-10-26 | $975 |
| 2020-11-09 | $1,310 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-12-13 | 12 |
What is in the Neighborhood
- The closest city is Liberty which is 2.2 miles away and has a population of 30,450 (mid sized town).
- The average income is $80,389, which is high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 31
- Average Temperature: 57.5
- Day Breakdown: The area gets 136 days of rain, 24 days of snow and 204 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 1.61 per 100 people which is low compared to other cities.
- Violent Crime: 0.21 incidents per 100 people
- Property Crime: 1.09 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 78.42 years old, which is average compared to other zip codes.
- Air Quality: Good Days 151.0, Moderate Days 30.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Price Chopper
1.5 miles awayHy-Vee
2.5 miles awayMother Nature's Health Market
2.7 miles awayNatural Grocers
2.8 miles awayWalmart Supercenter
3.0 miles awayTransportation
Worlds of Fun Railroad Station
8.0 miles awayBus Stations
Maple Woods Community College
7.1 miles awayOak Grove Park Southbound
8.4 miles awayTroost at NE 76th Street Northbound
8.4 miles awayN Oak at NE 81st Northbound
8.7 miles awayN Oak at 77th NB
8.8 miles awayBanks
NBKC Bank
1.7 miles awayClay County Savings Bank
2.0 miles awayBank Liberty
2.1 miles awayPony Express Bank
2.4 miles awayClay County Bank
2.5 miles awayHospitals
Kindred Hospital Northland
9.7 miles awaySaint Luke's North Hospital - Smithville
10.9 miles awayNorth Kansas City Hospital
11.0 miles awayExcelsior Springs hopsital grounds
11.3 miles awayExcelsior Springs Hospital
11.5 miles awayPharmacies
Walgreens
1.9 miles awayHy-Vee Pharmacy
2.6 miles awayCVS Pharmacy
2.7 miles awayDentists
Liberty Endodontics
1.8 miles awayGary E. Reuter, DDS
2.4 miles awayKanning Orthodontics
3.5 miles awayKansas City Surgical Arts
3.6 miles awayLiberty Oaks Dental Group
3.8 miles awayParks
Earnest Shepard Memorial Youth Center Park
0.4 miles awayNorthwyck Park
0.6 miles awayPlace Liberte Park
1.1 miles awayAmber Meadows HOA Park
1.3 miles awayBennett Park
1.5 miles awayPlaces of Worship
Beggars Table Church & Art Gallery
15.7 miles awayShopping
Antioch Crossings
8.9 miles awayThe Village at Briarcliff
11.9 miles awayZona Rosa
12.9 miles awayCrown Center Shops
15.9 miles awayIndependence Center
16.2 miles awayCulture
Jewell Theatre Company
2.1 miles awayPillsbury Music Center
2.1 miles awayCorbin Theatre Co.
2.1 miles awayTivoli Music Hall
7.8 miles awayInternational Plaza Stage
7.8 miles awayRestaurants
Kam Sheng
1.8 miles awayNicky's Pizza
1.8 miles awayMasabi Japanese Sushi Bar & Grill
1.8 miles awayThe JEM
2.1 miles awayGinger Sue's
2.1 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of MO. It is a large-sized community with 60 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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