📞 Call for pricing and availability: (800) 780-8101

The Fountains At The Carlotta

41-505 Carlotta Drive, Palm Desert, CA 92211

Independent Living Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(760) 600-5904

Pricing Details

In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Oct. 16, 2023. Here's a detailed breakdown:

Pricing Information

Assisted Living Studios: $3,895 per month

Respite Stay: $250 per night

For pricing & availability call (800) 780-8101


Price Comparison

  • Average City Price: $3,611
  • Average State Price: $4,162
  • Average National Price: $4,181


  • Exclusive Interview Insights

    Our team personally reached out and conducted an insightful interview with this community on Oct. 16, 2023. Here's what we learned:

    Welcome to Carlotta Senior Living Community

    At Carlotta, we offer a blend of assisted living and independent living options to cater to the diverse needs of our residents. Our community is designed to provide support and attention with day-to-day tasks, allowing residents to enjoy a vibrant lifestyle filled with daily activities and opportunities to forge new friendships.

    Our Dedicated Staff

    Our team comprises compassionate and professional staff members, including two Licensed Vocational Nurses (LVNs) on-site, trained medication technicians, and wellness caregivers. They are committed to providing personalized care and support to each resident.

    Transportation Services

    We understand the importance of mobility and independence. Carlotta offers transportation services within a seven-mile radius of the community, ensuring residents can easily access local amenities and appointments.

    Pet-Friendly Environment

    We believe that pets are part of the family. That's why Carlotta is a pet-friendly community, welcoming both cats and dogs to live alongside their owners.

    Family Communication

    Keeping families connected is a priority for us. We communicate with residents' families through their preferred method, be it calling, texting, or email, ensuring they are always in the loop and part of the Carlotta family.

    Waitlist Information

    While we currently have a waitlist for our one-bedroom apartments in assisted living, other accommodations are available without a wait. We encourage prospective residents to inquire about current availability.

    Dining Experience

    Our dining services offer a restaurant-style experience, with a variety of meal options prepared by our skilled culinary team. We strive to create a dining atmosphere that is both social and satisfying.

    Respite Care

    Understanding the need for flexibility, Carlotta provides respite care services for those seeking short-term stays. This option allows individuals to experience our community and the care we offer.

    Complaint Resolution

    We value feedback and have an open-door policy for addressing concerns. Residents can easily approach any of the directors on staff or directly speak with the executive director to file a complaint or discuss any issues.

    Moving Resources

    Transitioning to a senior living community can be a significant change. Carlotta offers resources to assist new residents, whether they need help moving their belongings or require referrals to local doctors and physicians.

    Safety and Security

    Our gated community prioritizes the safety and security of our residents. We have security personnel on duty from 10 PM to 6 AM, surveillance cameras throughout the property, and timed locking of side doors to ensure a secure environment while maintaining 24-hour accessibility.

    Leadership and Contact

    Our community is led by dedicated professionals, including our Marketing Director, Mariah, who is available to answer any further questions and provide additional information to ensure a smooth transition for new residents.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Palm Desert

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Palm Desert

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Palm Desert

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Palm Desert


    Community Reviews

    8.1
    The Fountains At The Carlotta
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 6 out of 9 communities in Palm Desert
  • Ranking in State: 1880 out of 3259 communities in CA
  • Food and Dining A

    Facility and Grounds A

    Care A

    Staff A

    Cleanliness A


    Employee Reviews

    6.1
    Watermark Retirement Communities
    Based on My Caring Plan's proprietary scoring, including 640 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews mention understaffing issues, particularly in the Assisted Living Department, with reports of high resident-to-staff ratios both during the day and at night.
    • There are complaints about the quality of care, including instances where urgent medical needs were allegedly not addressed promptly.
    • Some reviews highlight poor facility management, including claims of skilled nursing fraud and neglectful treatment of residents.
    • On a positive note, many reviews praise the community, mentioning friendly staff, clean facilities, and a variety of activities and amenities available to residents.
    • Several reviewers express satisfaction with the care provided to their family members, noting improvements in their loved ones' health and well-being after moving to the facility.
    • There are mentions of the community's efforts to maintain a welcoming and compassionate environment, even during challenging times such as the COVID-19 pandemic.
    • Some residents and family members have shared personal stories of positive experiences, including the care received in skilled nursing and the overall community atmosphere.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Caring, trained staff available 24 hours per day

    On-site Skilled Nursing

    Variety of senior wellness programs

    On-site Assisted Living and Skilled Nursing

    Wellness screenings and fitness lectures

    24 hr Licensed Nursing Care


    Services

    Housekeeping and maintenance services

    All utilities except phone services

    Move-in coordination

    All utilities including Wi-Fi and cable, with phone services excluded

    Service plans customized to your needs

    Resident call response system


    Activities

    Dynamic calendar of classes, activities and outings including Watermark University classes

    Putting green

    Cultural programs

    Outings

    Lectures

    Exercise program


    Community Amenities

    Beautifully landscaped campus

    Storage space and covered parking

    Concierge services

    Pristine desert foothills setting

    20-acre gated campus with beautifully manicured grounds

    Rose and cactus gardens


    Room Amenities

    Oversized windows with breathtaking courtyard or mountain views

    Full kitchen with refrigerator, electric oven, range and a dishwasher

    Spacious closets

    Flat-screen televisions and Wi-Fi internet access

    9-foot ceilings

    Private patio or balcony


    Dining

    Three delicious and healthy chef-prepared meals daily

    30 restaurant-style dinners per month

    Three daily restaurant-style meals plus healthy snacks

    Restaurant style meals created daily by our chefs

    Elegant dining room with private dining available

    Sunday Brunch buffet


    Transportation

    Scheduled local transportation services

    Covered parking

    Carports

    Scheduled transportation services


    Pet

    Pet-friendly environment



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: May 27, 1986
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 59
    Total current residents: 29
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $650


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-06 2023-02-21 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2023-02-06 2023-02-21 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-02-06 2023-02-21 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-02-06 2023-02-21 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-02-06 2023-02-21 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-11-19 2019-12-16 D Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2019-11-19 2019-12-16 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2019-11-19 2019-12-16 D Construction Deficiencies Use approved construction type or materials.
    2019-11-19 2019-12-16 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-11-19 2019-12-16 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-11-19 2019-12-16 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-11-19 2019-12-16 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-11-19 2019-12-16 D Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-11-19 2019-12-16 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-07-29 2021-08-23 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-02-08 2019-02-26 D Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2019-02-08 2019-02-26 E Emergency Preparedness Deficiencies Develop a communication plan.
    2019-02-08 2019-02-26 D Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2019-02-08 2019-02-26 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-02-08 2019-02-26 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2019-02-08 2019-02-26 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-02-08 2019-02-26 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-02-08 2019-02-26 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-02-08 2019-02-26 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2021-07-19 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Indian Wells which is 1.9 miles away and has a population of 5,289 (very small town).
    • The average income is $88,735, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 89
      • Low Temperature: 53
      • Average Temperature: 70.6
      • Day Breakdown: The area gets 52 days of rain and 312 days of sun
      • Precipitation: 0.6 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0

    Click the button above to explore the neighborhood

    Supermarkets

    Ralphs
    1.2 miles away
    Albertsons
    1.9 miles away
    Bristol Markets
    2.6 miles away
    Trader Joe's
    3.2 miles away
    Walmart Neighborhood Market
    3.4 miles away

    None Found

    Bus Stations

    Cal State University San Bernardino Palm Desert Campus (CSUSB-PDC)
    2.2 miles away
    Rancho Mirage - Eisenhower Medical Center
    3.7 miles away
    E Palm Canyon at Sungate
    6.7 miles away
    Palm Cyn at Date Palm
    6.8 miles away
    Indio - JFK Medical Center
    6.9 miles away

    Banks

    Bank of America
    4.4 miles away
    Union Bank
    6.8 miles away
    U.S. Bank
    7.1 miles away
    Chase
    7.4 miles away
    Wells Fargo
    9.8 miles away

    Hospitals

    Eisenhower Medical Center
    3.6 miles away
    John F. Kennedy Memorial Hospital
    6.7 miles away
    Riverside County Psychiatric Health Facility
    7.8 miles away
    Desert Regional Medical Center
    12.9 miles away

    Pharmacies

    Rite Aid
    1.2 miles away
    CVS Pharmacy
    1.9 miles away
    Emmanuel Pharmacy
    2.4 miles away
    Walgreens
    3.1 miles away
    Walmart Pharmacy
    4.3 miles away

    Dentists

    Indian Wells Dental
    1.9 miles away
    Sunshine Dental Group
    10.1 miles away
    Sooho Joe DDS Inc.
    10.7 miles away
    Mecca Dental Clinic
    19.8 miles away

    Parks

    Hovley Soccer Park
    1.0 miles away
    Magnesia Falls City Park
    1.5 miles away
    Freedom Park
    2.0 miles away
    Civic Center Park
    2.0 miles away
    Whitehawk Park
    2.1 miles away

    None Found

    Shopping

    Westfield Palm Desert
    3.1 miles away
    Monterey Shore Shopping Center
    4.7 miles away
    Indio Grand Marketplace
    6.9 miles away
    Oasis Plaza
    9.1 miles away
    Gene Autry Plaza
    9.3 miles away

    Culture

    Performing Arts Center
    1.1 miles away
    Theatre
    2.5 miles away
    Pollock Theatre
    2.6 miles away
    Art
    2.6 miles away
    Walter N. Marks Center for the Arts
    2.6 miles away

    Restaurants

    Cork Tree
    1.1 miles away
    City Wok
    1.1 miles away
    Tuscany
    1.1 miles away
    Lake View
    1.1 miles away
    Mortons Steak House
    1.1 miles away

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    Google map of The Fountains At The Carlotta

    Licensing

    This community is licensed by the state of CA. It is a very large-sized community with 250 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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