📞 Call for pricing and availability: (800) 780-8101

Sunterra Springs Springfield

4935 S National Ave, Springfield, MO 65810

Nursing Home
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(417) 720-8050

Estimated Pricing

Studio
Estimated $8,469

Price Comparison

  • Average City Price: $8,651
  • Average State Price: $8,980
  • Average National Price: $7,508


  • Sunterra Springs Springfield Description

    Sunterra Springs Springfield is a 38-bed luxury skilled nursing facility at 4935 S. National Ave. in Springfield, Missouri. The skilled nursing staff consists of trained professionals that are prepared to provide extraordinary care for even the most complex health conditions.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Springfield


    Community Reviews

    7.1
    Sunterra Springs Springfield
    Based on My Caring Plan's proprietary scoring, including 41 reviews across the web

    Ranking

  • Ranking in City: 32 out of 45 communities in Springfield
  • Ranking in State: 563 out of 891 communities in MO
  • Food and Dining A

    Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praise Sunterra for its exceptional care, transparency in billing, and skilled team. The facility is noted for its cleanliness, professional staff, excellent nursing care, and effective physical therapy.
    • Employees love working at Sunterra, highlighting a happy and relaxed atmosphere that benefits both staff and residents.
    • Several personal stories mention the compassionate care provided to family members, with staff treating residents like their own family. The physical therapy is described as first-rate, potentially life-saving.
    • The facility is appreciated for its amenities, including a well-equipped therapy gym, in-wall oxygen, and transportation to doctor appointments.
    • Some reviews highlight the beautiful environment and the caring, positive work culture for employees.

    Negative Reviews:

    • Some reviewers express dissatisfaction with the level of care, mentioning that residents are kept in their rooms unless in therapy, with limited activities available.
    • Concerns are raised about the quality of meals, described by one as resembling school cafeteria lunches.
    • There are complaints about the facility's communication, with reports of unreturned phone calls and missing belongings.
    • One review mentions a refusal to admit a fully insured patient due to concerns over billing complications, which disappointed the family.
    • Visiting hours restrictions and perceived lack of attention to residents' needs are criticized, including slow response times and inadequate basic care.
    • A particularly troubling account describes a resident suffering from a UTI and an infection due to alleged negligence, along with questionable medication practices.

    Mixed Experiences:

    • While many reviews praise the facility's amenities and the professionalism of the therapy staff, concerns about staffing levels and the consistency of care are noted.
    • The administrative changes and communication issues regarding care plans and medication lists are points of frustration for some families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Skilled nursing

    Therapy services

    Nursing staff


    Services

    Support services

    Laundry service


    Community Amenities

    Safety and security


    Room Amenities

    Telephone



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 4
    Quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Aug. 23, 2018
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 38
    Total current residents: 39
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 1
    Number of fines: 1
    Total cost of fines: $20520


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-07-29 2021-10-21 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Fines

    Fine Date Fine Amount
    2021-07-29 $20,520

    Denials

    Denial Date Payment Denial Days
    2021-07-29 7

    What is in the Neighborhood

    General Area Overview
    • The closest city is Battlefield which is 5.1 miles away and has a population of 6,001 (very small town).
    • The average income is $81,041, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 36
      • Average Temperature: 59.3
      • Day Breakdown: The area gets 159 days of rain, 16 days of snow and 188 days of sun
      • Precipitation: 2.6 inches a year

    Demographic Overview
    • The median age is 34.1 years old, low compared to other cities.
    • 7.37% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 4.66% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 4% Hispanic or Latino, and 85% White.

    Health and Safety Overview
    • The crime rate is 11.22 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.98 incidents per 100 people
      • Property Crime: 5.71 incidents per 100 people
      • Drug-Related Crime: 1.0 incidents per 100 people
    • The average life expectancy in zip code is 77.06 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 137.0, Moderate Days 44.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Price Cutter
    0.8 miles away
    Harter House
    1.0 miles away
    Walmart Neighborhood Market
    1.3 miles away
    Sam's Club
    1.4 miles away
    Walmart Supercenter
    1.7 miles away

    None Found

    None Found

    Banks

    Bank of Bolivar
    1.0 miles away
    CU Community Credit Union
    1.0 miles away
    First National Bank
    1.0 miles away
    Arvest Bank
    1.1 miles away
    Mid Missouri Bank
    1.2 miles away

    Hospitals

    Cox Medical Center South
    1.2 miles away
    Select Speciality Hospital
    1.6 miles away
    Mercy Orthopedic Hospital Springfield
    2.9 miles away
    Mercy Hospital Springfield
    3.5 miles away
    Cox North Hospital
    6.9 miles away

    Pharmacies

    CVS Pharmacy
    0.9 miles away
    Family Pharmacy
    1.0 miles away
    Lawrence Drug & Compounding Lab
    1.0 miles away
    Walgreens
    1.0 miles away
    Walmart Pharmacy
    1.8 miles away

    Dentists

    Spring View Dental Care
    0.0 miles away
    Cline Dental
    0.6 miles away
    Buzbee Dental
    0.8 miles away
    Little Grins Dental
    1.0 miles away
    Springfield Smile Doctor
    1.1 miles away

    Parks

    Twelve Oaks Park
    0.8 miles away
    Lake Springfield Park
    0.9 miles away
    Springfield
    1.3 miles away
    Pat Jones Park
    1.3 miles away
    Drainage Park
    1.4 miles away

    None Found

    None Found

    Culture

    Transformation Gallery & Tattoo
    5.7 miles away
    Formed Gallery
    5.8 miles away
    The Landers
    5.8 miles away
    Fresh
    5.8 miles away
    Gillioz Theatre
    5.9 miles away

    Restaurants

    China King
    0.8 miles away
    Hinode Japanese SteakHouse
    0.8 miles away
    Arris Pizza
    0.9 miles away
    Dickey's BBQ
    0.9 miles away
    Denny's
    0.9 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Sunterra Springs Springfield

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More