📞 Call for pricing and availability: (800) 780-8101
Solterra Senior Living
350 South Alma School Road, Chandler, AZ 85224
For Pricing & Availability
(800) 780-8101To Reach a Resident
(480) 214-6700Estimated Pricing
Price Comparison
Community Insights
This detailed information was obtained directly from the Executive Director at Solterra Senior Living via email on Feb. 13, 2024.
Do you guys currently have a waitlist?
No, however, we do have a limited number of apartments available, and these are on a first-come-first-serve basis.
Could you share pricing and any other general information?
Pricing varies based on apartment sizes and levels of care needs. I would encourage you to come in for more detailed information and visit with myself or our marketing team.
Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?
All staff are Arizona State Board Certified from a State approved training program. We have a licensed nurse on staff as our Wellness Director. I am licensed in both Assisted Living and Nursing Home Administration both at the National and State level.
Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?
The health and safety of our residents and employees are always at the forefront of everything we do daily. We have a secured memory care unit for residents requiring additional care in this particular area. We also conduct scheduled assessments from our Wellness Director to ensure care needs are met. We encourage families to participate in those assessments.
Do you offer any resources or support services to aid residents' transition into the community?
We do have an entire team of professionals here to assist and welcome new residents to our community.
Do you offer transportation services for residents?
We do offer medical transportation.
Could you tell me a little about your dining experience?
We offer a wide range of culinary experiences in our dining room. We use state-of-the-art robotics in our dining room as well. We offer restaurant-style dining with wait staff and can accommodate families as well.
What is the process that takes place if a resident has a complaint or an issue they want addressed?
We have a grievance process that is covered during the move-in process. Management has an open-door policy and addresses concerns that are brought to our attention.
What is your policy on communication with resident's families?
We encourage families to have an active involvement in the community.
How do you keep them updated about their loved ones' well-being?
Families are updated on an on-going basis and are encouraged to actively participate in the service planning and care planning process.
Do you all offer short-term or respite stays? How much does this cost?
For more information on these items, I would recommend a visit to our community to discuss the needs of the resident.
Are you all a pet-friendly community?
We are a pet friendly community. We would need licensing and vaccinations for each pet to remain in compliance with State codes.
Are residents able to get Covid vaccination and flu vaccinations in the community?
Residents are offered annual vaccinations based on physician orders.
Are residents able to age in place?
Yes. No, however, we do have a limited number of apartments available, and these are on a first-come-first-serve basis.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Chandler
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Chandler
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Solterra Senior Living present a mixed picture of the facility, with some reviewers expressing deep concerns and dissatisfaction, while others praise the staff and environment. Key points from the reviews include:
- Several reviewers reported significant issues with the care provided, including medication errors, high staff turnover, and a lack of responsiveness to resident needs. Concerns were raised about the quality of management and the treatment of staff, leading to a negative work environment.
- On the positive side, some reviewers highlighted the compassionate and attentive staff, clean facilities, and the efforts made to help residents adjust and feel at home. The kindness shown to residents and the quality of the programs offered, even during challenging times like the Coronavirus pandemic, were commended.
- However, other reviews pointed out problems such as miscommunication about services, rapid changes in directorship, and a decline in the level of care over time. Issues with cleanliness, such as unpleasant odors and poor maintenance, were also mentioned.
- Some reviewers had positive personal experiences, noting the friendly and welcoming community, the absence of unpleasant smells typically associated with senior living facilities, and the high level of cleanliness.
- Contrastingly, there were reports of inadequate training for staff, leading to negative outcomes for both employees and residents. The lack of stability in management and care standards was a recurring theme in several reviews.
- Despite the criticisms, there were also stories of residents who were very happy with their living situation, enjoying social activities, good food, and a caring staff.
In summary, while some reviewers highly recommend Solterra Senior Living for its staff and environment, others urge caution due to experiences of poor care, high staff turnover, and management issues. Prospective residents and their families may want to consider these mixed reviews carefully.
Reviews
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Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Chandler which is 1.2 miles away and has a population of 260,828 (small city).
- The average income is $69,666, which is high compared to other zip codes.
- Weather
- High Temperature: 96
- Low Temperature: 58
- Average Temperature: 78.4
- Day Breakdown: The area gets 58 days of rain and 306 days of sun
- Precipitation: 0.5 inches a year
- The median age is 35.6 years old, average compared to other cities.
- 6.08% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 14.85% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 10% Asian, 5% Black or African-American, 17% Hispanic or Latino, and 64% White.
- The crime rate is 4.88 per 100 people which is high compared to other cities.
- Violent Crime: 0.9 incidents per 100 people
- Property Crime: 2.45 incidents per 100 people
- Drug-Related Crime: 0.76 incidents per 100 people
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.5 miles awayDel Sol Mercado y Carniceria
1.0 miles awayPayless Market
1.1 miles away99 Ranch Market
1.1 miles awayWinCo Foods
1.1 miles awayNone Found
None Found
Banks
Bank of America
0.5 miles awayWestern State Bank
0.6 miles awayWells Fargo
0.6 miles awayMutual of Omaha Bank
0.8 miles awayBMO Harris Bank
1.1 miles awayHospitals
Chandler Regional Medical Center
0.7 miles awayBanner Ocotillo Medical Center
0.8 miles awayChandler Regional
0.9 miles awayHau'pal Health Center
2.9 miles awayDignity Health Arizona Specialty Hospital
3.0 miles awayPharmacies
Walgreens
1.0 miles awayCVS
1.1 miles awayWalmart Pharmacy
1.3 miles awayBriovarx Infusion
1.7 miles awayCVS Pharmacy
2.0 miles awayDentists
Arizona Family Dental
1.0 miles awayChandler Pediatric Dental
1.1 miles awayChandler Dental
1.1 miles awayBright Now! Dental
1.4 miles awayClearChoice Dental Implant Center
2.1 miles awayParks
Chandler
0.1 miles awayCasitas at San Marcos I
0.4 miles awaySan Marcos Park
0.4 miles awayMaggio Ranch Park
0.4 miles awayPlaces of Worship
The Church of Jesus Christ of Latter-day Saints
5.8 miles awayRoosevelt community church
16.6 miles awayFirst Methodist Episcopal Church of Glendale
25.2 miles awayShopping
Chandler Fashion Center
2.1 miles awayFiesta Mall
6.2 miles awayThe TV Outlet
6.9 miles awayBrooklyn Bedding
7.0 miles awayArizona Mills
8.3 miles awayCulture
Vision Gallery
1.1 miles awayChandler Center for the Arts
1.2 miles awayChandler Downtown Stage
1.2 miles awayArnette Scott Ward Performing Arts Center
3.6 miles awayRoyal Craft Gallery
4.3 miles awayRestaurants
Sunny's for Breakfast and Lunch
0.7 miles awaySunnys Cafe Chandler
0.7 miles awayFloridino's Pizza & Pasta
0.9 miles awayDenny's
1.0 miles awayThe Hungry Monk
1.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of AZ. It is a large-sized community with 110 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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