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Ross Memorial Health Care Ctr
1780 Old Highway 41, Kennesaw, GA 30152
Based on 38 reviews
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Ross Memorial Health Care Ctr Description
Nestled in the quaint city of Kennesaw, Georgia lies Ross Memorial - a 100-bed long term care and short term rehab facility with plenty of history to explore. Around the clock, our team of experienced nurses is available to provide top-notch care and rehabilitation services for a diverse range of patients requiring monitored nursing assistance.Price Comparison
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Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 2 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 1-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 10/01/91 and is run by a for profit organization. It is a large-sized nursing community with 100 nursing beds. Currently, there are 72 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has not been given a health inspection within the last 2 years. This facility has been given 3 fines by The Centers for Medicare & Medicaid Services for a total of $2,925.00.Overall Ratings
The Ross Memorial Health Care Ctr. has a 4-star overall rating, the second highest possible. The nursing home is in the top 30% of facilities in terms of overall rating and slightly higher than the state average. This nursing home also has a 4-star health inspection rating, again in the top 30% of facilities and higher than average for the state. However, their quality rating isn't as high at 2-stars and falls into the bottom 20% for this particular metric.Staff Ratings
The Ross Memorial Health Care Ctr. has a 4-star staff rating the second highest possible. The nursing home is in the top 20% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is higher than the state average. The nursing home is in the top 30% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. However, The nursing home is in the bottom 30% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. Although, The nursing home is in the top half of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly lower than the state average. Lastly, The nursing home is in the bottom 20% of facilities in terms of physical therapist staffing hours per resident per day; however, the physical therapist staffing hours are only slightly lower than the state average.Covid Data
The Ross Memorial Health Care Ctr. is a nursing home located in the bottom 10% of facilities in terms of resident vaccination rate. The nursing home has a resident vaccination rate of 71.9%, which is significantly lower than the state average of 87.3%. However, the staff vaccination rate at Ross Memorial is 91.6%, which is slightly higher than the state average staff vaccination rate of 91.5%. Additionally, while the nursing home falls into the bottom 10% of facilities in terms of covid booster rate, their actual covid booster rate (35.9%) isn't as low as one might expect based on that ranking; in fact, it's still lower than the state average by a significant margin (80.8%).Quality Measures
The Ross Memorial Health Care Ctr. is a nursing home that has a 2-star quality rating the second lowest possible. The nursing home is in the top 40% of facilities in terms of residents that have one or more falls with a major injury. The residents that have one or more falls with a major injury is slightly lower than the state average. The nursing home is in the top 40% of facilities in terms of residents whose need for help with daily activities has increased. The residents whose need for help with daily activities has increased is lower than the state average. The nursing home is in the top 40% of facilities in terms of residents who have depressive symptoms. The residents who have depressive symptoms is slightly lower than the state average. The nursing home is in the bottom 10% of facilities in terms of residents given Pneumococcal vaccine. The residents given Pneumococcal vaccine is way lower than the state average. The nursing home is in the bottom 10% of facilities in terms of residents who lose too much weight. The residents who lose too much weight is higher than the state average. The nursing home is in the bottom 30% of facilities in terms of residents with ulcers. The residents with ulcers is slightly higher than the state average.Emergency and Hospitalization Quality Measures
The Ross Memorial Health Care Ctr. is in the top half of facilities in terms of hospitalizations per 1000 days. This is slightly lower than the state average, but still within a good range. The nursing home is also in the top 30% of facilities in terms of outpatient emergency department visits per 1000 days. This number is again slightly lower than the state average, but not by much. However, the nursing home falls to the bottom 40% of facilities in terms of short-stay residents who had outpatient emergency department visits. This number is higher than the state average, which isn't ideal. Finally, the nursing home falls to the bottom 20% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. This number is way higher than the state average and shows that there may be some room for improvement at this facility.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Kennesaw Area
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Licensing
This community is licensed by the state of GA. It is a large-sized community with 100 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Do not let your loved ones go here. They do not take care of their patients. It is Covid 19 infested the staff does NOT care about life. They lie about the condition of your family member - if and when your are able to get them on the phone. Any rehab would be better than this place.
This place will talk to your people like dirt while at facility. bad place
I have worked here as a CNA and now an LPN for more than 2 years. I have a passion for the elderly and very dedicated to make them feel loved and well cared. Ross Rehab Unit is the best with good Physical Therapist Team. We are glad to say we are 100% Free from covid19 now and we thank God.
my mom is currently a resident here and she has such a fantastic level of care. she has lived here for 18 months with advanced stage dementia. even though she cannot do anything for herself, she is always treated with a huge amount of dignity and respect and she receives positive one on one attention due to her difficulty with socializing. the entire staff is always helpful, and it is refreshing to see admin staff out and about interacting with the residence and knowing them well enough to know likes and dislikes and such. true circumstance of fate brought us to this place and I cannot say enough good things or thank them enough for all they do!
My mother has been a temporary rehabilitation patient three times at this facility. When having to choose a facility for Mom to recouperate from surgery, we couldnt have been more comfortable! This is one of the nicest, cleanest and finest nursing care facilities I have ever seen!! Thank you Ross for everything you have done for my mother. You made her very happy and comfortable during her stay.
This is the the cleanest facility I have ever seen. The staff was very nice and residents are very well taken care of. Great place!
For the past four years I have visited Ross Memorial and other care facilities on Christmas Eve as my way of trying to bring some Christmas cheer to others on what can be a lonely night for some. Of all of the places I go, Ross is not only the cleanest but is the place filled with the most love. The care I see from those working there does not just seem to be because it's their job, you can tell it comes from the heart.
Super nice people . Great food . Good place to be if you need this type of care ., very nice out door patios ..
Ross memorial is one of the best nursing homes in Kennesaw, clean and healthy environment, courteous and friendly staff, excellent administrative staff it's a home away from home.Fresh attractive meals provided on a daily basis. Feel free to come and take a tour,your love ones would be more than happy to make Ross memorial their home.
So glad to see Ross on Facebook. This page is so well done and the ability to keep up with current events at Ross is so nice.
Its the best place to leave your loved ones and a great place to work :)
LOVE SEEING Ross Memorial on FB.Like the gardens.Love it when I worked there as a housekeeper.
Love seeing Ross Memorial on facebook and looking at all the beautiful pictures. So proud of our family and what it has done for so many to make their lives better toward the end.
Great seeing Ross Memorial on FB. Love seeing the garden enjoyed by staff and residents!
if I could give them a negative six I would, the worst healthcare center ever, the night nurses Lpns do not Know the first thing about nursing ,nearly all most killed my uncle do not ever put your family member in here!!
I am a retired psychiatric nurse and currently a rehab patient here at Ross Memorial. The staff are loving, competent and very eager to help. The place is spotless and it smells great. I had a lot of wrong preconceived notions about nursing care homes. They explain everything to me and they really seem sad when they can’t meet any requests. They hand cooked a grilled cheese for me when that was the only thing I felt like I could keep down. I wish I could bring them all home with me when I’m discharged. I’m so grateful there is still love in caregiving. The past year has been hard on all professional caregivers but the staff here haven’t gotten too burned out to keep caring.
Highly understaffed!!!
During the Corvid 19 crisis I would not recommend this facility. They have repeatedly misled me about things going on in the facility. My Aunt has Alzheimer’s, so the only people I could rely on for information were the employees. Unfortunately I would usually call and have to leave a message. I did not get return phone calls trying to find our how my Aunt was doing. We never had a plan of care meeting and then suddenly without warning we were having a discharge meeting. My mother had also been in the facility just prior to my Aunt being there. It was 2 days into her stay when the lock down for senior facilities started. While she was there they had 2 cases of the virus. We were notified. During my Aunts stay this went to over half of the residents there having the virus. We were never once notified of what was going on and how she was being kept separate. They led me to believe she had also been tested while she was there when she had not. Getting anyone to return a call during this time was horrible. Not a good time for any senior to be in any of these facilities.
The workers put in all their effort and help out amazingly.
I have been an employee for 23 years. I love that Ross is a family owned company! The administration shows so much compassion for the residents. I wouldn’t want to be anywhere else! If I’m at work or at my home, I’m with family! Residents are the #1 priority! Love Ross and my job!❤️
Went there to check it out looking for a rehabilitation facility for my elderly mother. We were given a tour of the facility and all I can say is before you send a loved one to this place, check it out yourself. The entire facility smells of urine and feels like a place just waiting for death to come knocking. We couldn't get out of there soon enough.
Management has no sense of care. I would not recommend using this facility.
Ross Memorial's administration has serious problems. They don't have knowledgeable admission staff to support the family through this transition. I was told it was not their responsibility to make any phone calls or counsel me on what was needed to get my mother admitted. I was told I should have been instructed by the facility my mother came from. She stated I should have just given her everything she needed, that I was supposed to know about in advance. My father had just passed a few days earlier and I didn't want my mother to be left behind in another state 600 miles away with no family close by. I have not been able to work for a full week (taking care of my mother) due to the slow and incompetent response from Ross Memorial's administration. Phone calls were not returned timely, sometimes as many as 7 plus hours later. Ross Memorial has been a very expensive mistake. I am a professional, (accountant by degree) and I have never seen such unprofessional behavior before. I have worked in hospitals and nursing homes and have never seen such issues. Also their director supports this staff member without investigating the situation.
Night and weekend help leaves patients waiting to go to restroom for hours. None seem to be good, this one is better than most of the others
My mother did 1 month rehab here for hip replacement. This is a wonderful place. Everyone from the front office to maintain and everybody in between were wonderful to my mother. I was there everyday and watched everyone. If I needed rehab again or long term I would be back here! With all the great help after 2 new hips my mother walked out of Ross.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-05-29 | 2019-07-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-05-29 | 2019-07-15 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-04-11 | 2018-05-27 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-04-11 | 2018-05-27 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-04-11 | 2018-05-27 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2017-07-31 | 2017-09-15 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-07-31 | 2017-09-15 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-05-31 | D | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-05-31 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-07-21 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-04-12 | B | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2018-04-12 | D | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-04-12 | D | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2017-08-03 | D | D | Resident Assessment and Care Planning Deficiencies | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2017-08-03 | E | E | Environmental Deficiencies | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
| 2017-08-03 | D | D | Pharmacy Service Deficiencies | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| 2017-08-03 | E | E | Nutrition and Dietary Deficiencies | Store, cook, and serve food in a safe and clean way. |
| 2017-08-03 | D | D | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
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