📞 Call for pricing and availability: (800) 780-8101

Rochester Manor

40 Whitehall Road, Rochester, NH 03867


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Services and Housing Options

Assisted Living, Memory Care, Nursing Home, Respite Care, Skilled Nursing, Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(603) 332-7711

Estimated Pricing

Studio
Estimated $5,083

Price Comparison

  • Average City Price: $5,080
  • Average State Price: $5,810
  • Average National Price: $3,754
  • Rochester Manor Description

    Rochester Manor is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.

    For pricing & availability call (800) 780-8101

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    Community Reviews

    9.1
    Rochester Manor
    Based on My Caring Plan's proprietary scoring, including 39 reviews across the web

    Ranking

  • Ranking in City: 2 out of 7 communities in Rochester
  • Ranking in State: 30 out of 152 communities in NH
  • Care A

    Staff A

    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in New Hampshire

    Employee Pay C

    Employee Staff C

    Employee Culture C

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many families express immense gratitude for the care their loved ones receive at Rochester Manor, highlighting the staff's dedication, kindness, and professionalism.
    • Several reviews commend the facility for its excellent communication, keeping families well-informed and involved.
    • Staff members, including those working in various capacities, share their love for their work and the residents, emphasizing the caring community at Rochester Manor.
    • The quality of care, including medical, therapeutic, and hospice services, is frequently praised, with specific shoutouts to the compassionate and skilled staff.
    • Some reviews specifically mention the facility's successful management of COVID-19, ensuring safety and continued family connections.
    • The welcoming and supportive environment for both residents and their families is a recurring theme, with many expressing how Rochester Manor feels like a true home.

    Negative Reviews:

    • One review reports a negative experience with the hospice care side, mentioning neglect and poor treatment from the staff.
    • Concerns about staffing levels and responsiveness of medical personnel to needs/requests were mentioned.
    • A few reviews highlight specific incidents of dissatisfaction with certain staff members or aspects of care, including a negative interaction with a therapist.

    Mixed Reviews:

    • While the majority of reviews are overwhelmingly positive, acknowledging the caring nature of the staff and the quality of care, a few reviews point out areas for improvement such as staffing and individual staff behavior.
    • Facility maintenance, like plumbing, was mentioned as an area needing attention, but overall organization and food quality are seen as good.

    In summary, Rochester Manor receives high praise for its caring staff, quality of care, and the warm, supportive environment it provides for residents and their families. While there are a few areas noted for improvement, the positive experiences significantly outweigh the negative, making it a cherished facility for many.


    Reviews

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.

    Health

    ShortStay care

    LongTerm care

    Neurological care and rehabilitation

    Respite care

    Rehabilitation therapy

    Physical therapy

    Services

    24-hour emergency alert and response system

    Housekeeping

    Pharmaceutical delivery service

    Phone service

    Wireless Internet

    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Pet therapy

    Wellness programs

    Community Amenities

    Activity room

    Fitness room

    Sunroom

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Scenic views

    Room Amenities

    Private and Semi-Private Apartments

    Spacious rooms

    Private bathroom

    Fully air conditioned

    Individual climate control

    Private hospice room

    Dining

    Dietary and nutrition needs management

    Café with always available menu options

    Dining Room

    In-room dining options

    Restaurant-Style Dining

    Family dining room

    Pet

    Pet therapy

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: Aug. 19, 1972
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 108
    Total current residents: 88
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $7901

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-27 2022-05-31 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-04-27 2022-05-31 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-04-27 2022-05-31 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-04-08 2021-05-24 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

    Fines

    Fine Date Fine Amount
    2023-03-24 $7,901

    What is in the Neighborhood

    General Area Overview
    • The closest city is Rochester which is 1.1 miles away and has a population of 30,038 (mid sized town).
    • The average income is $58,596, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 50.0
      • Day Breakdown: The area gets 128 days of rain, 42 days of snow and 193 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 5.28 per 100 people which is high compared to other cities.
      • Violent Crime: 1.6 incidents per 100 people
      • Property Crime: 2.74 incidents per 100 people
      • Drug-Related Crime: 0.4 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Hannaford
    1.8 miles away
    Market Basket
    3.1 miles away
    Walmart Supercenter
    3.7 miles away
    Shaw's
    6.7 miles away
    Aldi
    6.9 miles away

    Transportation

    Dover
    8.0 miles away

    Bus Stations

    2708
    1.0 miles away
    2711
    1.1 miles away
    1102
    5.2 miles away
    Shaws
    6.8 miles away
    Sixth / Whittier Sts. Outbound
    7.1 miles away

    Banks

    Bank of America
    1.0 miles away
    TD Bank
    1.1 miles away
    Profile Bank
    1.1 miles away
    Northeast Credit Union
    1.2 miles away
    Holy Rosary Credit Union
    6.2 miles away

    Hospitals

    Frisbie Memorial Hospital
    0.1 miles away
    Wentworth Health Partners - Adult & Children's medicine
    6.4 miles away
    Wentworth-Douglass Hospital
    7.1 miles away
    SMHC Medical Center Sanford
    14.0 miles away
    Portsmouth Regional Hospital
    18.1 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    CVS Pharmacy
    2.1 miles away
    Walmart Pharmacy
    3.8 miles away
    Rite Aid
    6.7 miles away
    CVS
    8.8 miles away

    Dentists

    Richard W. Miller Orthodontist
    7.4 miles away
    Wentworth-Douglass Community Dental Center
    7.5 miles away
    Belknap Dental Associates
    8.2 miles away
    Healthy Smiles
    8.2 miles away
    Dr John Beaudoin
    13.0 miles away

    Parks

    Rochester
    0.5 miles away
    Rochester Commons
    0.7 miles away
    John Shaw Park
    1.1 miles away
    Heath Bog
    1.2 miles away
    Blair Park
    1.3 miles away

    None Found

    Shopping

    Eliot Commons
    14.8 miles away
    Maine Kittery Outlets
    17.1 miles away

    Culture

    Gazebo / Bandstand
    0.7 miles away
    The Strand
    8.0 miles away
    Rotary Arts Pavillion
    8.3 miles away
    Ben Tzvi
    13.3 miles away
    Newmarket Millspace
    15.2 miles away

    Restaurants

    Formerly Benedict's Resteraunt
    0.5 miles away
    Windjammers Seafood Restaurant
    0.9 miles away
    The Dynasty Restaurant
    1.0 miles away
    Royal Pizza House
    1.0 miles away
    Liu's Garden
    1.0 miles away

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    Google map of Rochester Manor

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

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