Riverside Senior Life Bourb

Summary of Reviews:

• Some reviews highlight significant concerns about resident care and emergency response times, describing situations as "horrifying" and expressing dissatisfaction with the level of communication from the facility's staff.
• Many reviews praise the cleanliness, attentive staff, and the variety of services and amenities offered, including a range of activities and dining options that contribute to a positive living experience for residents.
• Residents and their families appreciate the friendly and warm staff, with specific mentions of the care and kindness shown towards residents, enhancing their quality of life.
• Concerns were raised about the dietary accommodations and the need for better adherence to specific dietary requirements, such as diabetic diets.
• The community is described as beautiful, well-maintained, and offering a variety of activities, but some reviewers expressed a desire for a smaller, more intimate setting.
• One review specifically appreciated the facility's connection to a hospital, offering a full continuum of care and a proactive approach to resident needs, including specialized memory care.
• There were mixed feelings about the memory care unit, with one reviewer finding it too institutionalized, while another praised the comprehensive and skilled care provided.
• Several reviews commend the facility for its excellent staff, clean environment, and the personal attention given to residents, including efforts to accommodate individual preferences and needs.
• One family shared a heartfelt testimonial about the compassionate care their loved one received, highlighting the staff's genuine concern and the quality of the food.
• Financial considerations, such as the acceptance of Medicaid, were mentioned as a factor in the decision-making process for some families.