📞 Call for pricing and availability: (800) 780-8101
Miller Health Care Center
1601 Butterfield Trail, Kankakee, IL 60901
For Pricing & Availability
(800) 780-8101To Reach a Resident
(815) 936-6500Estimated Pricing
Price Comparison
Miller Health Care Center Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Kankakee
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the caring, competent, and helpful staff at Miller, highlighting their dedication and kindness.
- The quality of food received positive mentions, with guests appreciating the top-quality meals provided.
- Some guests had a very pleasant experience, noting the respect, kindness, and attentiveness of the workers, including the cafeteria servers, C.N.A.'s, nurses, and therapists.
- Miller is recommended by some for its excellent care, with one reviewer specifically noting their willingness to refer people to this location due to its high standards and effective management through the pandemic.
Negative Reviews:
- Several reviews criticize the facility for neglect, including instances of patients being left unattended, leading to falls and injuries.
- Complaints about the lack of responsiveness to call buttons, with patients waiting extended periods for assistance, sometimes resulting in discomfort or worse.
- There are reports of unclean conditions, with rooms and floors not being cleaned regularly.
- Some reviewers express frustration with the staff's attitude, describing them as unprofessional, rude, and lacking empathy.
- Concerns were raised about the facility's management, including issues with communication, documentation, and the handling of patient care and therapy sessions.
- One review mentions the facility's failure to properly address a patient's dietary needs and physical therapy requirements, leading to further health complications.
- There are alarming accounts of patients being discharged prematurely or without adequate follow-up care, with one case leading to a patient's death shortly after discharge.
Conclusion:
While some guests have had positive experiences at Miller, praising the staff's care and the quality of food, there are significant concerns regarding patient neglect, unclean conditions, and poor management. Prospective clients should weigh these reviews carefully and consider conducting their own thorough evaluation of the facility.
Reviews
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Health
Community Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 5
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: July 7, 1995
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 67
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $13650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-17 | 2022-06-03 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2022-05-17 | 2022-06-03 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2022-05-17 | 2022-06-03 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-05-17 | 2022-06-03 | F | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2022-05-17 | 2022-05-18 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-05-17 | 2022-05-17 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-05-17 | 2022-05-17 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2022-05-17 | 2022-06-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2022-05-17 | 2022-06-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-05-17 | 2022-06-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-06-23 | 2021-07-09 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2021-06-23 | 2021-07-09 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-06-23 | 2021-07-01 | E | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2021-06-23 | 2021-06-24 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-06-23 | 2021-07-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-06-23 | 2021-07-19 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-23 | 2021-06-25 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-06-23 | 2021-06-23 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-07-17 | 2019-07-31 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-07-17 | 2019-08-09 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-07-17 | 2019-08-23 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-17 | 2019-08-01 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-07-17 | 2019-07-29 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-07-17 | 2019-08-01 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-07-17 | 2019-08-01 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-07-17 | 2019-08-01 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-07-17 | 2019-08-01 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-07-17 | 2019-08-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-07-17 | 2019-07-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-07 | 2023-05-01 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-04-07 | 2023-05-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-12 | 2022-06-01 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-12 | 2022-06-01 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-12 | 2022-06-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-12 | 2022-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-05-12 | 2022-06-01 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-06-11 | 2021-07-09 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-06-11 | 2021-07-09 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-12-10 | 2021-01-05 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-13 | 2020-12-24 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-12 | 2019-07-12 | C | Resident Rights Deficiencies | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. |
| 2019-07-12 | 2019-07-12 | C | Resident Rights Deficiencies | Provide information about how to apply for and use Medicare and Medicaid benefits. |
| 2019-07-12 | 2019-07-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-07-12 | 2019-07-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-12 | 2019-07-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-07-12 | 2019-07-25 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-25 | $9,519 |
| 2020-12-10 | $13,000 |
| 2021-08-16 | $650 |
What is in the Neighborhood
- The closest city is Kankakee which is 1.4 miles away and has a population of 26,676 (mid sized town).
- The average income is $51,022, which is low compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 27
- Average Temperature: 53.5
- Day Breakdown: The area gets 137 days of rain, 32 days of snow and 195 days of sun
- Precipitation: 1.1 inches a year
- The average life expectancy in zip code is 77.49 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Ultra Food
0.9 miles awayJewel-Osco
1.2 miles awayKroger
2.7 miles awayMeijer
3.1 miles awayAldi
3.3 miles awayTransportation
Kankakee
1.2 miles awayManhattan
20.9 miles awayBus Stations
Chestnut & Schulyer
1.3 miles awayAmazon Building MDW7
21.5 miles awayBanks
First Trust Bank
1.3 miles awayHomestar Bank
1.4 miles awayPeoples Bank
1.4 miles awayFederated Bank
2.1 miles awayCentrue Bank
3.0 miles awayHospitals
Riverside Medical Center
0.1 miles awayPresence Saint Mary's Hospital
0.8 miles awayPharmacies
Walgreens
0.7 miles awayCVS Pharmacy
1.0 miles awayJaffe Drug
1.3 miles awayJaffe Drugs
1.4 miles awayRiverview Pharmacy
2.3 miles awayDentists
Christine M. Coats, DDS
20.4 miles awayParks
Riverside Community Sports Park
0.2 miles awayBird Park
0.4 miles awayLaVasseur Park
0.5 miles awayHelgeson Park
0.5 miles awayKankakee
0.5 miles awayNone Found
Shopping
Northfield Square Mall
3.8 miles awayCulture
Majestic Theatre
1.3 miles awayRestaurants
Crazy Joe's Diner
1.4 miles awayTaco Del Norte
2.4 miles awayVip's
2.6 miles awayMonical's Pizza
2.6 miles awayEl Campesino
2.6 miles awayGet exact pricing & check availability
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Disclaimer
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