📞 Call for pricing and availability: (800) 780-8101
Promedica Skilled Nursing Eg
1920 Nerge Road, Elk Grove Village, IL 60007
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 301-0550Estimated Pricing
Price Comparison
Promedica Skilled Nursing Eg Description
Located on Nerge Road in Elk Grove Village, IL, ProMedica (formerly ManorCare) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of senior living facilities reveal a mix of experiences, ranging from highly positive to deeply concerning. Some reviewers praise the care and environment, highlighting friendly, caring staff, clean facilities, and effective therapy and nursing teams. Facilities like the Pearl of Elk Grove receive commendations for their state-of-the-art medical equipment, cleanliness, and the caring nature of the staff. Many employees express pride in their work, citing long tenures and a family-like atmosphere among coworkers.
However, several reviews raise serious issues about patient care and management practices. Concerns include inadequate response to COVID-19 protocols, resulting in unnecessary isolation and missed therapy sessions. There are reports of severe neglect, such as patients not being kept dry and turned, leading to stage 4 pressure sores. Complaints about basic care needs being unmet, such as slow response times to call buttons, cold and late meals, and insufficient staffing levels, are also prevalent. Some reviewers express frustration with the lack of accountability and poor communication from management.
Overall, the reviews suggest a significant variance in the quality of care and management across different facilities and even within the same facility. While some patients and their families report satisfactory or even exceptional experiences, others describe situations that indicate serious lapses in care and safety protocols.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Nov. 1, 1990
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 190
Total current residents: 117
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 24
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $112978
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-24 | 2022-08-25 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-08-24 | 2022-08-25 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-08-24 | 2022-09-02 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-08-24 | 2022-09-07 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-24 | 2022-09-01 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-08-24 | 2022-09-07 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-08-24 | 2022-09-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-08-24 | 2022-09-07 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-10-21 | 2021-11-02 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-10-21 | 2021-10-21 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-10-21 | 2021-11-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-10-21 | 2021-11-08 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-10-21 | 2021-11-02 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-10-21 | 2021-11-02 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2021-10-21 | 2021-11-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-10-21 | 2021-11-08 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-10-07 | 2020-10-21 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-10-07 | 2020-10-21 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2020-10-07 | 2020-10-21 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2020-10-07 | 2020-11-06 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-10-07 | 2020-11-04 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-10-07 | 2020-10-20 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-10-07 | 2020-10-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-10-07 | 2020-10-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2020-10-07 | 2020-10-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-22 | 2023-06-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-06-22 | 2023-06-26 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-06-02 | 2023-06-09 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2023-04-12 | 2023-04-25 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-03-22 | 2023-03-30 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-03-22 | 2023-03-30 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2023-03-22 | 2023-03-30 | F | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2023-03-22 | 2023-03-30 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-03-22 | 2023-03-30 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2023-03-22 | 2023-03-30 | E | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2023-02-06 | 2023-02-13 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-02-06 | 2023-02-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-02-06 | 2023-02-15 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-06 | 2023-02-14 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-08-03 | 2022-08-23 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-08-03 | 2022-08-23 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-08-03 | 2022-08-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-08-03 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-08-03 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-08-03 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-08-03 | 2022-08-23 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-08-03 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-03 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-03 | 2022-08-23 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2022-08-03 | 2022-08-23 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-08-03 | 2022-08-23 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-08-03 | 2022-08-23 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-08-03 | 2022-08-23 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-08-03 | 2022-08-23 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-03 | 2022-08-23 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-05-23 | 2022-06-02 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-04-12 | 2022-04-26 | K | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-03 | 2021-08-16 | C | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-08-03 | 2021-08-16 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-03 | 2021-08-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-16 | 2021-10-05 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-09-16 | 2021-10-05 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-09-16 | 2021-10-05 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-09-16 | 2021-10-05 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-09-16 | 2021-10-05 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-09-16 | 2021-10-05 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-16 | 2021-10-05 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-09-16 | 2021-10-05 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-09-16 | 2021-10-05 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-09-16 | 2021-10-05 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-09-16 | 2021-10-05 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-11-13 | 2020-12-09 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-08 | 2021-07-23 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-01 | 2021-04-08 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2021-02-04 | 2021-02-04 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-01-04 | 2021-01-26 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-01-04 | 2021-01-26 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-11-06 | 2020-11-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-10-01 | 2020-10-22 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-10-01 | 2020-10-22 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2020-10-01 | 2020-10-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-03 | $9,750 |
| 2020-07-28 | $10,084 |
| 2020-10-01 | $15,000 |
| 2020-11-06 | $9,750 |
| 2022-04-12 | $135,735 |
| 2022-04-12 | $88,228 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-01-04 | 14 |
What is in the Neighborhood
- The closest city is Roselle which is 1.5 miles away and has a population of 22,994 (small town).
- The average income is $78,974, which is high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 25
- Average Temperature: 52.7
- Day Breakdown: The area gets 142 days of rain, 42 days of snow and 179 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 4.34 per 100 people which is high compared to other cities.
- Violent Crime: 0.82 incidents per 100 people
- Property Crime: 2.16 incidents per 100 people
- Drug-Related Crime: 0.58 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Desi Foods
0.1 miles awayWalmart Supercenter
0.7 miles awayAldi
0.8 miles awayJewel-Osco
1.2 miles awayBabylon Food Market
1.3 miles awayTransportation
Roselle
1.3 miles awayMedinah
1.5 miles awayItasca
2.9 miles awaySchaumburg
3.2 miles awayBus Stations
Roselle Metra Station
1.3 miles awayDevon & Arlington Heights
2.8 miles awayArlington Heights & Devon
2.9 miles awayItasca Metra Station
2.9 miles awayStreets of Woodfield (AMC/Lowes)
3.0 miles awayBanks
Chase
1.3 miles awayBMO Harris Bank
1.4 miles awayItasca Bank & Trust Co
1.5 miles awayPNC Bank
1.6 miles awayWells Fargo
2.0 miles awayHospitals
Alexian Brothers Medical Center
2.0 miles awayStreamwood Behavioral Healthcare System
4.9 miles awayAlexian Brothers Behavioral Health Hospital
5.5 miles awaySt. Alexius Medical Plaza
5.6 miles awaySaint Alexius Medical Center
5.6 miles awayPharmacies
Walgreens
0.8 miles awayA & T Pharmacy
2.1 miles awayCarepoint
4.1 miles awayCVS Pharmacy
4.8 miles awayDentists
Dental Center
0.1 miles awayMarket Square Dental Center
2.1 miles awayRenovo Endodontic Studio
3.0 miles awayABC Dentistry & Orthodontics
4.5 miles awayWebster Dental Care
4.6 miles awayParks
Windemere Park
0.2 miles awayJensen Park
0.3 miles awayWindemere Detention
0.3 miles awayMcGee Park
0.4 miles awayKingsport East South Detention
0.4 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
8.6 miles awayShopping
Woodfield Mall
3.2 miles awayStratford Square Mall
4.4 miles awayNorthlake Commons Shopping Center
9.8 miles awayFashion Outlets of Chicago
9.9 miles awayBerkeley Shopping Centre
10.8 miles awayCulture
Trickster Art Gallery
2.1 miles awayThe Improv
3.4 miles awayMedieval Times
4.6 miles awayCutting Hall
7.9 miles awayBeyond Center Stage Performing Arts
8.0 miles awayRestaurants
Cool Mirchi Indian Restaurant
0.1 miles awayPizza Hut
0.7 miles awayBig Sammy's Hot Dogs
0.7 miles awayUncle Bill's
1.1 miles awayBavaria Hof (Haus)
1.3 miles awayGet exact pricing & check availability
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