Parkrose Gardens Of Fairfield

Reviews of Parkrose Gardens and similar facilities have shown a wide range of experiences. Some reviewers express dissatisfaction, citing unprofessional and uncaring staff, misleading information from marketing directors, and concerns about resident safety and health due to issues like mold and inadequate monitoring. One review specifically mentioned a negative experience related to the handling of a resident's colostomy bag, leading to an emergency room visit and the resident's quick departure from the facility.

Conversely, many reviews highlight positive aspects, including caring and attentive staff, clean and well-maintained environments, and a variety of activities and amenities that contribute to a comfortable and enjoyable living experience for residents. The food quality, in particular, receives praise, with chefs personally engaging with residents to ensure their dietary needs and preferences are met. The outdoor areas are appreciated for providing safe and pleasant spaces for residents to enjoy fresh air and sunshine.

Several reviews note the facility's efforts in memory care, with staff trained to handle the specific needs of residents with memory issues, creating a supportive and understanding environment. The importance of community and a homelike atmosphere is also emphasized, with families feeling reassured by the level of care and attention their loved ones receive.

While some reviews mention concerns about the cost and the need for clearer communication regarding fees, others find the value satisfactory, especially considering the inclusive nature of the care provided. The process of transitioning loved ones into the facility is described as smooth by some, with staff going out of their way to assist and make residents feel welcome.

Overall, while experiences vary, many families express gratitude for the care their loved ones receive, highlighting the facility's commitment to creating a safe, caring, and engaging environment for its residents.