Oak Grove Center
27 Cool Street, Waterville, ME 04901
Based on 20 reviews
Services and Housing Options
Nursing Home, Respite, Skilled Nursing, RehabilitationEstimated Pricing
Oak Grove Center Description
Oak Grove Center is located 0.8 miles from Waterville, a small town with a population of 16,261. Other nearby cities and towns include Winslow, Skowhegan, Augusta and Gardiner. The community is in a lower-middle class neighborhood where the average income is $45,341, 66% of the country has a higher median income.
This community provides Nursing Home Care, Respite Care, Skilled Nursing and Rehabilitation and has Studio and Suite apartments available. Studio apartments start at an estimated $8,813 a month, while the average cost of Nursing Home Care is $8,813 in Waterville, $8,878 in ME, and $7,090 in the United States. These prices are estimated. Oak Grove Center is a member of a larger group of communities called Genesis HealthCare. Oak Grove Center is ranked 5 out of 6 communities in Waterville and is ranked 67 out of 129 communities in ME.
Health
long-term care
hospice care
physiatry services
dementia care
on-site nurse practitioner
wound care
vision care
dialysis care
occupational therapy
joint replacement
long term care
speech therapy
pharmaceutical delivery service
orthopedic rehabilitation
iv therapy
shortstay care
case management
dental care
pain management
respite care
podiatry care
physical and occupational therapists
ventilator care
personal care
rehabilitation therapy
physical therapy
palliative care
audiology care
dietary and nutrition needs management
short-term rehabilitation
skilled nursing
colostomy care
medication management
individual treatment plans
registered nurses
attending physicians
Activities
recreation activities
cultural, educational, religious and social activities
Dining
in-room dining options
private dining rooms for family gatherings
restaurant-style dining
family dining room
always available menu
Services
housekeeping
coordinated transportation
discharge planning
mail and newspaper service
Amenities
spacious rooms
individual climate control
24-hour emergency alert and response system
beauty salon / barber services
fireplace in living room
private bathroom
complimentary laundry facility on-site
cable television
upgraded linens and bath towels available
activity room
computer with internet access
phone service
business office
smoke free environment
courtyard
telephone
wireless internet
alarm system to aid in the security of residents with cognitive deficits
fully air conditioned
garden
private balcony/ porch / patio
comfortable common and lounge areas to gather with friends and family
Pets
pets permitted
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 5-star long-stay rating. Additionally, within its staffing rating, this facility received a 4 star registered nurse rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/01/93 and is run by a for profit organization. It is a large-sized nursing community with 90 nursing beds. Currently, there are 85 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1.0 fine by The Centers for Medicare & Medicaid Services for a total of $5,488.60. The facility has also had 2 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 9 facility incidents reported in the last 3 years that resulted in a citation.
Staffing Metrics
This Facility
State Average
Reported Nurse Aide Staffing Hours per Resident per Day
Reported LPN Staffing Hours per Resident per Day
Reported RN Staffing Hours per Resident per Day
Reported Licensed Staffing Hours per Resident per Day
Reported Total Nurse Staffing Hours per Resident per Day
Reported Physical Therapist Staffing Hours per Resident Per Day
Long Stay Metrics
This Facility
State Average
Percentage of high risk long-stay residents with pressure ulcers
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
Percentage of long-stay residents experiencing one or more falls with major injury
Percentage of long-stay residents who have depressive symptoms
Percentage of long-stay residents who lose too much weight
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Percentage of long-stay residents who received an antipsychotic medication
Percentage of long-stay residents who were physically restrained
Percentage of long-stay residents whose ability to move independently worsened
Percentage of long-stay residents whose need for help with daily activities has increased
Percentage of long-stay residents with a catheter inserted and left in their bladder
Percentage of long-stay residents with a urinary tract infection
Percentage of low risk long-stay residents who lose control of their bowels or bladder
Number of hospitalizations per 1000 long-stay resident days
Number of outpatient emergency department visits per 1000 long-stay resident days
Short Stay Metrics
This Facility
State Average
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
Percentage of short-stay residents who made improvements in function
Percentage of short-stay residents who newly received an antipsychotic medication
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
Percentage of short-stay residents who had an outpatient emergency department visit
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Healthcare Near Oak Grove Center
Oak Grove Center is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is Inland Hospital which is 0.8 miles away, but there are also other hospitals in the area including Thayer Center for Health, and MaineGeneral Medical Center - Alfond Center for Health. Pharmacies close by are Rite Aid which is 0.8 miles away, RiteAid, and Winslow Pharmacy. Have to go to the dentist? Options include Cornerstone Dental which is 0.7 miles away, Aspen Dental, and Bryant Dental Care.
Surrounding Area
Oak Grove Center is also close to a range of restaurants, culture, shopping and parks. Looking to go out to eat or order takeout? Order pizza at Cappza's Pizza, Mexican at Buen Apetito or a burger at It's a Good Pizza. Love the arts? Head on over to The Framemakers, Waterville Opera House, or Cony Theater. Enjoy shopping? Spend some time at Jims Gun Shop, Skowhegan Plaza, or Bond Brook Mini Mall. Looking for a park to relax at? Enjoy the outdoors at The oxbow, Purnell Wrigley Field, or Veterans Memorial Park.
Weather
Weather in the area consists of an average of 120 days of rain, 54 days of snow and 190 days of sun and the total precipitation is around 1.9 inches a year. The region reaches a high of 73°F in the summer and 22°F in the winter, with an average temp of 47.4°F throughout the year. The average humidity is 78.3%, with max winds averaging around 10.1 mph.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
While most of my stay was ok. There are times where it seems it takes longer to get a call tell answered. One day my pain level excelled to a 10 and I waited all day to get my iceman refilled and need pain medication to relieve it. Staff were busy elsewhere on the floor. They need more staff
DO NOT send your loved ones here. I wouldn’t send my worst enemy here. They do not staff enough CNAs on their skilled unit to effectively get things done and maintain patient safety. They expect 2 CNAs to wash, dress, take weights, clean rooms, empty linen bags, etc. etc. for 24 patients and have time to answer bells, it’s absurd. The nurses even if they knew the first thing about patient care don’t have time to help because they’re up to their eyeballs in electronic charting because they are constantly reminded “if this isn’t done we don’t get paid”. CNAs are constantly having to pacify residents for the lackluster care provided to them. It’s a shame. Wouldn’t know where housekeeping is, there’s dirt in every corner of every room with all kinds of dried god-knows-what on the floor of every room. I haven’t seen one clean toilet in this building. CNAs are left without enough PPE to properly gown and glove into necessary rooms because laundry can’t keep up with the usage. And just to really pile it on like the CNAs arent stretched thin enough, Infection Control comes in and nit picks at things they don’t have time to worry about because they’re in too much of a rush to care about it and speaks to the CNAs in a way like they’re just too lazy to do it. If you want your loved ones to get the attention and care that they NEED, do NOT send them to Oak Grove. It’s shameful.
Patients are confined to the rooms, cannot walk the halls w walkers to gain stamina— my mother was there for a month before I pulled her out... visits are once weekly if you are able to schedule one of the 7 appointments each day for 85 residents. The room was never cleaned, dusted or mopped, and 3 garbage cans were overflowing! My mother was there for rehab and after her admission it took five days before it began! Rehab facilities were closed and she was limited to rehabbing in her room only....Also, Very limited enrichment for patients other than the television and an occasional phone call from family & friends. My mother found this place depressing and inept for her rehab purposes— I WOULD NOT RECOMMEND this facility!
My Mom did several rehab stints at Oak Grove over the years and spent the last year of her life there as a resident. The staff took wonderful care of her and were patient with her through out each of her stays! They went out of their way during the Covid lockdown to provide ways for us to be in touch with her and provided the nurturing we couldn't. She always raved about how great the food was!
The staff here is wonderful!! Thanks for all you do!
I have worked here for 3 years on the evening shift. To be honest, Sometimes we have some staffing issues and challenges but that doesn’t stop us CNA’s, the management are great and we do our best and get thru the evening!! The residents are awesome and they are treated very good! Oak grove is a good place to work! I have enjoyed working here and taking care of the residents, they are like family!! ♥️Very Positive, clean environment.... ♥️
I have worked at Oak Grove for 13 years!!! I have enjoyed the staff and residents so much!!!!!!! My Dad has become a resident!!!! I love the care and support he has received!!! Thank you Oak Grove!!!!!!!
Wonderful Residents! We love them to pieces!
Oak grove Nursing home DOES NOT HAVE ANY covid19. We are tested every other week.
I love my job at Oakgrove.
Clean long term care facility
This place is amazing!!!! I work as a traveling nurse and this is my first travel assignment-in this time I have thoroughly enjoyed the staff and residents I have taken care of and worked with. Heather Smith CNA/M
Great Skilled Unit, very passionate staff!!
Clean long term care facility. The staff work hard to care for the residents.
My grandfather was a long term resident here for years before passing and had great care. The staff truly develops great relationships with their residents!
the care my mother is receiving is great im very happy with the service.
My mother has resided at Oak Grove since 2006 and has had a wonderful overall experience. As with any residency her time at Oak Grove has not been without challenges; the staff and administration have bent over backwards to meet my mothers needs and do right by she and her peers in residence. I can't say enough about their efforts and value what it has done for my mother's quality of life and all it has brought to my family.
as far as i know his care is okay, my complaint is that i called them 2 days in a row, asking please call me back so i can talk to my dad...twice i left messages but nobody could take 2 minutes to ring his room, pick up his phone & hand it to him.when i did finally get thru i wasnt very nice but managed to keep my cool. she put him on the phone & he wasnt making sense due to his dementia..but she took the phone & hung it up in my ear...she could have at least said he's not up to talking tonight. anyway i will call the administrator monday.
my grandmother was here and I could not say enough good about this facility!!! The staff does the absolute best it can for the residents. Given tha fact that all nursing homes are under staffed, this is the one that tries its absolute best it can.
the staff sucks and are rude. they left my mother in law sitting in her own mess for 45 minutes before they went in to her. she asked for a glass of water one day, while I was visitng and it took 45 minutes to get that until I went and complained. Nurses are suppose to keep there nails short and no polish one had nails that almost curled under and they were polished. i would not put my worst enemy there
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date: 2020-03-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-03-20 | D | Egress Deficiencies | Provide rooms that can be unlocked from inside without a key. |
Survey Date: 2020-03-10
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-03-20 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
Survey Date: 2019-02-12
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-05 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
Survey Date: 2019-02-12
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-05 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
Survey Date: 2019-02-12
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-05 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | E | Egress Deficiencies | Provide rooms that can be unlocked from inside without a key. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | G | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | C | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | E | Egress Deficiencies | Install resident room doors of proper design and width. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | E | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
Survey Date: 2018-03-13
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-04 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
Health Safety Deficiencies
Survey Date: 2021-06-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-20 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
Survey Date: 2021-06-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-07-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Survey Date: 2021-01-12
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2021-02-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2020-03-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-11-30 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
Survey Date: 2020-03-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-11-30 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
Survey Date: 2020-03-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-11-30 | E | Pharmacy Service Deficiencies | Ensure each residents drug regimen must be free from unnecessary drugs. |
Survey Date: 2020-09-01
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-10-19 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
Survey Date: 2019-12-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-01-03 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
Survey Date: 2019-02-14
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-28 | B | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
Survey Date: 2019-02-14
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
Survey Date: 2019-02-14
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
Survey Date: 2019-02-14
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-28 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
Survey Date: 2019-02-14
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-03-28 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
Survey Date: 2019-09-30
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-10-28 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2019-08-07
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-08-19 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
Survey Date: 2019-06-04
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-07-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-04 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-04 | B | Resident Rights Deficiencies | Notify the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-04 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-04 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | K | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-04 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | B | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | E | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | B | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
Survey Date: 2018-03-15
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-14 | E | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
Bus Stops
0.7 miles away
0.7 miles away
1.2 miles away
1.5 miles away
1.5 miles away
Supermarkets
0.5 miles away
0.6 miles away
0.7 miles away
1.0 miles away
1.1 miles away
Banks
0.5 miles away
0.9 miles away
1.0 miles away
1.2 miles away
1.4 miles away
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Nearby Senior Living in Maine
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