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Mount St Joseph Nursing Home

7 Highwood St, Waterville, ME 04901

Independent Living Assisted Living Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(207) 873-0705

Estimated Pricing

Price Comparison

  • Average City Price: $4,929
  • Average State Price: $4,957
  • Average National Price: $4,181

    • Mount St Joseph Nursing Home Description

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Waterville

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Waterville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Waterville

    Community Reviews

    5.1
    Mount St Joseph Nursing Home
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 6 out of 6 communities in Waterville
  • Ranking in State: 167 out of 170 communities in ME

    • Facility and Grounds B

    Care A

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this senior living facility present a mixed picture, with several concerning reports of inadequate care, understaffing, and management issues, contrasted by some positive experiences highlighting caring staff and clean environments.

    • Several reviewers express alarm over the care quality, citing instances of neglect, abuse, and inadequate staffing leading to residents waiting long periods for food, soiled bedding, and medication mishandling. One reviewer mentioned a resident being so abused they required hospitalization and later passed away.
    • Complaints about specific staff members were noted, including allegations of physical abuse and neglect by a nurse named in the reviews as being particularly problematic.
    • Some reviews criticize the facility's management, accusing them of lying, cheating the system, and failing to provide enough staff for adequate care. There are also mentions of the facility being dirty and smelling of urine.
    • On the positive side, there are accounts of very hard-working, caring staff who try their best under challenging conditions. Some reviewers commend the facility for its cleanliness, friendly environment, and the efforts of new management to improve conditions.
    • A few reviews highlight personal positive experiences, mentioning staff going above and beyond for the residents, treating them like family, and providing top-notch care.
    • However, there are also calls for the facility to be shut down due to the severity of the issues described, with some reviewers suggesting that the problems are systemic and indicative of a facility that has lost its way.

    In summary, while there are glimmers of hope in the form of dedicated staff and recent improvements, the overwhelming consensus points to significant problems with care quality, staffing, and management that potential residents and their families should carefully consider.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Post Sub-Acute Care

    Skilled Nursing

    Assisted Living

    Rehabilitation

    Nursing care

    Wellness

    Dining

    Dining services

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-10 2023-01-20 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-10-21 2019-12-03 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-10-21 2019-12-03 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-10-21 2019-12-03 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-21 2019-12-03 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-10-21 2019-12-03 D Services Deficiencies Install properly constructed and protected linen or trash chutes.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-28 2022-12-01 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-09-28 2022-12-01 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-09-28 2023-01-19 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-09-28 2022-12-01 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-09-28 2022-12-01 E Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-09-28 2022-12-01 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-09-28 2022-12-01 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-09-28 2022-12-01 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-09-28 2022-12-01 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-09-28 2022-12-01 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-09-28 2022-12-01 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-09-28 2022-12-01 F Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2022-09-28 2022-12-01 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-01-12 2023-02-28 B Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2023-01-12 2023-03-20 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-01-12 2023-02-28 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2023-01-12 2023-02-28 B Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2023-01-12 2023-02-28 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-01-12 2023-02-28 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2023-01-12 2023-02-28 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-01-12 2023-03-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-01-12 2023-02-28 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-12 2023-02-28 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2023-01-12 2023-02-28 D Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2023-01-12 2023-03-20 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-01-12 2023-02-28 E Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2023-01-12 2023-02-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-14 2022-07-22 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-06-14 2022-07-22 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-06-14 2022-07-22 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-06-14 2022-07-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-06-14 2022-07-22 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-06-14 2022-07-22 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-06-14 2022-07-22 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-06-14 2022-07-22 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-06-14 2022-07-22 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-16 2021-12-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2021-11-18 2021-12-16 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-11-18 2021-12-29 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-11-18 2021-12-29 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2021-11-18 2021-12-29 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-11-18 2021-12-29 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-11-18 2021-12-29 D Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2021-11-18 2022-02-12 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-11-18 2021-12-29 E Nutrition and Dietary Deficiencies Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    2021-11-18 2021-12-29 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-11-18 2021-12-29 E Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2021-11-18 2021-12-29 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-11-18 2022-02-12 D Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2021-11-18 2021-12-09 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-11-18 2022-02-12 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-04-14 2021-06-02 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-04-14 2021-06-02 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-04-14 2021-06-02 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-04-14 2021-06-02 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-10-24 2020-01-02 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-10-24 2019-12-23 B Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-10-24 2019-12-23 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-10-24 2019-12-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-10-24 2019-12-23 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-10-24 2019-12-23 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-10-24 2020-01-02 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-24 2019-12-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-10-24 2020-01-02 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-10-24 2019-12-23 B Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-10-24 2020-01-02 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-10-24 2020-01-02 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2019-10-24 2019-12-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-10-24 2019-12-23 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Fines

    Fine Date Fine Amount
    2020-06-24 $3,250
    2021-08-16 $650
    2022-09-28 $30,000
    2022-12-05 $4,194

    Denials

    Denial Date Payment Denial Days
    2022-09-28 80

    What is in the Neighborhood

    General Area Overview
    • The closest city is Waterville which is 1.3 miles away and has a population of 16,261 (small town).
    • The average income is $54,600, which is low compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 22
      • Average Temperature: 47.4
      • Day Breakdown: The area gets 120 days of rain, 54 days of snow and 190 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 8.5 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.46 incidents per 100 people
      • Property Crime: 5.78 incidents per 100 people
      • Drug-Related Crime: 0.73 incidents per 100 people
    • The average life expectancy in zip code is 77.82 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 180.0, Moderate Days 4.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Hannaford
    0.9 miles away
    Walmart Supercenter
    1.0 miles away
    Save-A-Lot
    1.5 miles away
    Pleaus
    2.2 miles away
    Uncle Dean's Natural Market
    2.5 miles away

    None Found

    Bus Stations

    Hazelwood
    0.2 miles away
    Elm Plaza
    0.9 miles away
    Walmart
    1.1 miles away
    MaineGeneral Thayer
    1.3 miles away
    Elm Towers
    1.4 miles away

    Banks

    Merril Bank
    0.8 miles away
    Tacconet Federal Credit Union
    0.9 miles away
    Kennebec Savings Bank
    1.1 miles away
    Bangor Savings Bank
    2.3 miles away
    Maine State Credit Union Maine State Credit Union
    2.4 miles away

    Hospitals

    Thayer Center for Health
    1.1 miles away
    Inland Hospital
    2.7 miles away
    Redington-Fairview General Hospital
    13.7 miles away
    MaineGeneral Medical Center - Alfond Center for Health
    15.9 miles away
    MaineGeneral Express Care
    16.5 miles away

    Pharmacies

    Hannaford Pharmacy
    0.9 miles away
    Rite Aid
    1.2 miles away
    RiteAid
    2.2 miles away
    Winslow Pharmacy
    2.3 miles away
    Oakland Pharmacy
    4.0 miles away

    Dentists

    Aspen Dental
    0.9 miles away
    Cornerstone Dental
    1.4 miles away
    Bryant Dental Care
    19.2 miles away
    Family Dental Practice
    19.5 miles away
    Endodontic Solutions
    19.6 miles away

    Parks

    Waterville
    0.6 miles away
    Fairfield
    1.1 miles away
    North Street Recreation Area
    1.2 miles away
    Monument Park
    1.3 miles away
    Public Park
    1.3 miles away

    None Found

    Shopping

    Jims Gun Shop
    1.9 miles away
    Skowhegan Plaza
    14.1 miles away
    Skowhegan Village Shopping Center
    15.6 miles away
    Kennebec Valley Shopping Center
    15.9 miles away
    Bond Brook Mini Mall
    18.4 miles away

    Culture

    Waterville Opera House
    1.4 miles away
    The Framemakers
    1.5 miles away
    Cony Theater
    18.7 miles away
    Augusta Colonial Theater
    18.9 miles away
    POP-UP 265
    19.1 miles away

    Restaurants

    Ming Lee
    0.8 miles away
    Big Gs Deli
    0.8 miles away
    Big G's
    0.8 miles away
    Governor's Restaurant and Bakery
    0.9 miles away
    Buen Apetito
    1.0 miles away

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    Google map of Mount St Joseph Nursing Home

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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