North Pointe Of Mayodan

Reviews of North Pointe of Mayodan offer a mixed perspective on the facility, with some highlighting positive experiences and others expressing dissatisfaction.

• Several reviewers commend the cleanliness, organization, and friendly, professional staff. They appreciate the variety of activities available for residents, including puzzles and painting, and note the facility's efforts to cater to individual interests.
• Positive remarks also focus on the quality of care and attention residents receive, with staff keeping family members informed about medication changes and behavioral issues. The facility's dining area is described as clean, neat, and homey, with good food that residents enjoy.
• Some reviewers express concerns about the facility's condition, mentioning it appeared a bit dated and had an unpleasant smell in the hallways. Concerns were also raised about a bathing tub being out of order and a lack of outdoor activities.
• A particularly negative review details a horrific experience with inadequate care, medication management issues, and poor management response, leading to a family member being moved to a different facility.
• Other criticisms include poor management, difficulty retaining staff, and a discrepancy between the facility's appearance and the actual management quality.
• Despite these criticisms, some reviewers find the facility to be a good value for the money, appreciating its proximity to home and the care provided, especially in the memory care unit.

In summary, while North Pointe of Mayodan has received praise for its staff, cleanliness, and resident activities, there are significant concerns regarding management, facility upkeep, and the quality of care in some instances.