📞 Call for pricing and availability: (800) 780-8101
North Crest Living Center
34 Northcrest Drive, Council Bluffs, IA 51503
For Pricing & Availability
(800) 780-8101To Reach a Resident
(712) 328-2333Estimated Pricing
Price Comparison
North Crest Living Center Description
Northcrest Living Center, a locally owned and operated skilled nursing and rehabilitation facility, serves the Council Bluffs, IA and Omaha, NE metro area and has been in business for 40 years, under new ownership since 2009. If you find yourself or a loved one in need of a short or long term stay in a nursing facility, consider Northcrest Living Center. According to Nursing Home Compare, Northcrest has been rated above average in quality of resident care, and above average overall.
From 24-hour high skilled nursing staff, to one of the best therapy programs in the area; our facility has much to offer the community. Because we are a small, locally owned and operated facility, we delight in being able to deliver quality one-on-one service. You will find that our admission process is simple; our staff is dedicated and friendly; our plan of care is thorough and clear; and our communication between staff and families is exemplary. We are the smallest building in Council Bluffs which allows us to focus on a very individualized plan of care, and allows us to treat our customers like family, and we do!
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Council Bluffs
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Review Summary:
- A relative experienced a distressing incident where staff members were overheard making insensitive remarks about his prognosis. However, after contacting the facility's director of nursing and the administrator, corrective actions were promptly taken to ensure his well-being and care for the remainder of his stay.
- Residents and staff enjoy a positive and engaging environment, highlighted by fun activities and a strong sense of community. It's also noted as a great place to work.
- One family member shared a positive experience during their mother's nearly 3-year stay, praising the cleanliness of the facility and the friendliness and helpfulness of the staff, from caregivers to supervisors.
- The care provided is described as compassionate and of high quality.
- Another family member expressed disappointment with the care their grandfather received, including missed meals and incorrect oxygen levels. Despite reaching out to the director of nursing, interactions with an administrator were described as rude and unhelpful, raising concerns about the facility's management and communication.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
4
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Aug. 1, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 62
Total current residents: 51
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $13299
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-13 | 2023-06-14 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-06-13 | 2023-06-26 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-06-13 | 2023-06-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-03-25 | 2022-03-29 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-03-25 | 2022-03-25 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-25 | 2022-03-28 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-25 | 2022-04-01 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-03-25 | 2022-03-30 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-03-12 | 2020-03-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-03-12 | 2020-03-24 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2020-03-12 | 2020-03-18 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-03-12 | 2020-03-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-03-12 | 2020-03-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-05 | 2022-08-05 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-06-08 | 2023-06-28 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2023-06-08 | 2023-06-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-15 | 2022-03-10 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-03-24 | 2022-04-22 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-24 | 2022-04-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-03-05 | 2020-03-11 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-11-29 | $650 |
| 2022-08-05 | $12,649 |
| 2022-08-05 | $19,460 |
What is in the Neighborhood
- The closest city is Council Bluffs which is 1.8 miles away and has a population of 62,597 (large town).
- The average income is $74,668, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 24
- Average Temperature: 53.3
- Day Breakdown: The area gets 119 days of rain, 40 days of snow and 204 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 6.52 per 100 people which is high compared to other cities.
- Violent Crime: 1.42 incidents per 100 people
- Property Crime: 3.74 incidents per 100 people
- Drug-Related Crime: 0.79 incidents per 100 people
- The average life expectancy in zip code is 78.57 years old, which is average compared to other zip codes.
- Air Quality: Good Days 83.0, Moderate Days 7.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fareway
0.7 miles awayHy-Vee
1.9 miles awayLatino Market
2.0 miles awayNo Frills Supermarket
2.0 miles awayWalmart Supercenter
2.0 miles awayTransportation
Omaha
5.3 miles awayBus Stations
18th & W Broadway
2.2 miles away20th & W Broadway
2.4 miles awayW Broadway & 35th St
3.9 miles awayRental Car Shuttle
4.1 miles awayBob Kerry Pedestrian Bridge Omaha
5.0 miles awayBanks
American National Bank
1.6 miles awayCouncil Bluffs Savings Bank
1.8 miles awayU.S. Bank
1.8 miles awayGreat Western Bank
1.9 miles awayTreynor State Bank
2.0 miles awayHospitals
Methodist Jennie Edmundson Hospital
0.3 miles awayCHI Health Mercy Council Bluffs
0.5 miles awayLoess Hills Nursing and Rehabilitation Center
1.1 miles awayAmelia House
1.9 miles awayCHI Health Creighton University Medical Center - University Campus
6.2 miles awayPharmacies
Walgreens
0.7 miles awayHy-Vee Pharmacy
2.0 miles awayEd's Rexall
5.8 miles awayGraney Jessie L
7.8 miles awayNebraska Medicine Pharmacy at Durham Outpatient Center
7.9 miles awayDentists
Stuntz Family Dentistry
2.1 miles awayOmni Dental Centre
2.2 miles awayBroadway Family & Cosmetic Dentistry
3.0 miles awayNew Image Dentistry
4.1 miles awayAssociate Dentists
4.2 miles awayParks
Cook Park
0.6 miles awayKimball Park
0.7 miles awayGraham Park
0.7 miles awayKanesville Park
0.8 miles awayBlockhouse Site
0.8 miles awayNone Found
Shopping
Center Mall
7.9 miles awayMid Star Lab, Inc.
7.9 miles awayHamilton Club
7.9 miles awaySouthroads Technology Park
8.2 miles awayWolf Creek plaza
9.6 miles awayCulture
Old Market Artists Gallery
5.4 miles awayHolland Center For Performing Arts
5.4 miles awayKANEKO
5.4 miles awayCreighton Orpheum Theater
5.6 miles awayThe Backline
5.7 miles awayRestaurants
Jimmy John's
0.8 miles awayTaco Smell
0.8 miles awayChristy Creme
1.1 miles awayBoxer Barbecue
1.6 miles awayRailway Inn
1.8 miles awayGet exact pricing & check availability
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