New Perspective Waconia

Reviews of New Perspectives senior living facilities present a mixed picture, with some expressing significant dissatisfaction, particularly with management and care standards, while others praise the care and community atmosphere.

• Several reviews criticize the management and care quality, highlighting issues such as poor communication, understaffing, and neglectful conditions. One review specifically mentions a family member's dental health being severely neglected during the COVID-19 pandemic, leading to emergency dental surgery. Another points out unsanitary conditions in the memory care unit and a lack of communication from staff.
• Conversely, many reviews praise the care and environment at New Perspectives. Families and residents appreciate the vibrant community, excellent communication from staff, and the compassionate care provided, especially in the memory care units. Staff members are commended for going above and beyond in assisting families through difficult transitions.
• Employees' opinions are divided, with some proud of the community and care provided, while others describe a chaotic work environment, poor management, and communication issues.
• Despite the criticisms, many reviews express gratitude for the positive impact New Perspectives has had on their loved ones, noting improvements in socialization, happiness, and overall well-being since moving in.

In summary, while there are significant concerns regarding management and care quality in some areas, there are also many accounts of positive experiences and the beneficial impact on residents' lives.