📞 Call for pricing and availability: (800) 780-8101
Lutheran Living Senior Campus
2421 Lutheran Drive, Muscatine, IA 52761
For Pricing & Availability
(800) 780-8101To Reach a Resident
(563) 263-1241Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Sept. 27, 2023. Here's what we learned:
Staff and Training
The senior living community boasts a comprehensive team of healthcare professionals, including doctors, nurses, Directors of Nursing (DONs), Assistant Directors of Nursing (ADONs), medication technicians, physical therapists, and Certified Nursing Assistants (CNAs). All staff members are required to have college educations and are trained to meet the standards of their respective roles within the healthcare industry.
Safety and Security
To ensure the safety of residents, the community adheres to state limitations and follows guidelines set by the health department. The facility implements health code standards to maintain a secure environment for all residents.
Assistance with Moving In
Resources are available to assist new residents with moving into the community. The facility's maintenance team may provide help in certain cases, and for medical transfers, assistance may come from medical facilities or ambulance services. The community offers a full care campus with services ranging from skilled care to independent living, tailored to the specific needs of each resident.
Transportation Services
Transportation is available for residents, facilitating their mobility and access to external amenities and appointments.
Dining Experience
The community features a full-service cafe where residents can dine in or take out meals. This cafe is open to residents, staff, and visitors. Each living unit has its own dining room, and even those in assisted living have the option to enjoy three full meals a day. Snacks are available through snack carts, and in-room dining services are also provided.
Addressing Resident Complaints
If residents have complaints, they can fill out a grievance form. This form is then escalated through the nursing staff to the ADLN, the DLN of the facility, and potentially to the Executive Director (ED) if necessary.
Communication with Residents' Families
The community maintains an open-door policy for communication with residents' families, who are considered a priority. Social media platforms such as LinkedIn and Facebook are used to reach out to the wider community and keep families informed about activities and events. A separate Facebook page is dedicated to residents and families for updates and involvement opportunities. Additionally, the community issues monthly newsletters to keep families informed.
Respite Care and Short-Term Stays
Options for respite care or short-term stays are available, with costs varying based on the level of care required for each individual resident.
Pet Policy
Pets are allowed in certain areas of the community, specifically in independent living and assisted living units, with some exclusions in critical care areas.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Muscatine
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviews criticize the management and staff, describing the environment as toxic. Complaints include poor treatment of workers, unsanitary conditions such as leaving dirty trays out overnight, and a lack of proper care for residents.
- Specific incidents mentioned include residents not receiving adequate care, leading to repeated hospital visits. One review detailed a resident's oxygen machine not being turned on, resulting in falls and confusion due to lack of oxygen.
- Communication issues are highlighted, with one reviewer noting repeated unreturned calls from the admissions department.
Positive Reviews:
- A few reviews offer a contrasting perspective, praising the care and attention provided. One review commends the exceptional transitional care received by a family member, noting the staff's kindness, helpfulness, and the quality of food and dietary accommodations.
- Another review describes the staff as caring and loving towards a resident, suggesting some satisfaction with the level of care provided.
Conclusion:
The reviews present a mixed view of the facility, with significant concerns raised about management, staff behavior, and resident care. However, there are also instances of positive experiences, indicating variability in the quality of care and service provided.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 1, 2001
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 155
Total current residents: 131
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $7150
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-09 | 2022-06-10 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-06-09 | 2022-06-09 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-08-05 | 2019-08-08 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-08-05 | 2019-08-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-05-02 | 2018-05-09 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-05-02 | 2018-05-10 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-05-02 | 2018-05-09 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-26 | 2023-05-23 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-04-26 | 2023-05-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-15 | 2022-07-20 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-06-15 | 2022-07-20 | E | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-06-15 | 2022-07-20 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-06-15 | 2022-07-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-15 | 2022-07-20 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-06-15 | 2022-07-20 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-06-15 | 2022-07-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-06-15 | 2022-07-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-15 | 2022-07-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-15 | 2022-07-20 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-08-01 | 2019-08-29 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-08-01 | 2019-08-29 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-08-01 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-01 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-08-01 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-08-01 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-08-01 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-08-01 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-08-01 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-08-01 | 2019-08-29 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-08-01 | 2019-08-29 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-01 | 2019-08-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-04 | 2021-03-03 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2018-04-26 | 2018-06-01 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-04-26 | 2018-06-01 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-04-26 | $9,750 |
| 2021-09-13 | $650 |
| 2022-06-15 | $6,500 |
| 2022-06-15 | $10,000 |
What is in the Neighborhood
- The closest city is Muscatine which is 2.8 miles away and has a population of 23,968 (small town).
- The average income is $61,901, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 24
- Average Temperature: 52.8
- Day Breakdown: The area gets 142 days of rain, 37 days of snow and 185 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 5.03 per 100 people which is high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 2.48 incidents per 100 people
- Drug-Related Crime: 0.68 incidents per 100 people
- The average life expectancy in zip code is 78.02 years old, which is average compared to other zip codes.
- Air Quality: Good Days 214.0, Moderate Days 54.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fareway
1.4 miles awayHy-Vee
2.8 miles awayWalmart Supercenter
4.5 miles awayJeff's Market
15.8 miles awayKum & Go
21.2 miles awayTransportation
Canadian Pacific Muscatine Depot
2.0 miles awayWilton
12.4 miles awayRock Island Depot
13.8 miles awayNone Found
Banks
First National Bank of Muscatine, Cedar Branch
1.4 miles awayFarmer's &Merchants Savings Bank
17.7 miles awayHospitals
Trinity Muscatine Hospital
2.3 miles awayGenesis, Aledo
22.8 miles awayPharmacies
Hy-Vee Pharmacy
2.8 miles awayHy-Vee Clinic Pharmacy
16.7 miles awayNone Found
Parks
John Duncan Park
0.8 miles awayDiscovery Park
0.8 miles awayMuscatine Soccer Complex
0.9 miles awayKent Stein Park
1.1 miles awayLucas Street Park
1.3 miles awayNone Found
None Found
None Found
Restaurants
Pizza Hut
4.1 miles awayCatfish Place
11.8 miles awayEl Patio
13.4 miles awayEl Sarape
14.0 miles awayThe Creamery
15.8 miles awayGet exact pricing & check availability
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