Living Waters Assisted Living Timberville

Positive Feedback:

• Many staff members are described as great and friendly.
• Some residents and their families have had positive experiences, describing the facility as a blessing and excellent for assisted living.
• The facility appears nicer and cleaner under new ownership compared to the past.
• Doctors at the facility received high praise.
• A recent road excavation has improved access to the facility, making it well maintained for visitors and vendors.

Negative Feedback:

• Communication issues with some staff members, including a reported incident of unprofessional behavior.
• Concerns about the facility's ability to recognize and address specific health conditions, such as early onset dementia.
• Some administrative issues were noted, including concerns about the management's awareness and prioritization.
• There were reports of employee misconduct and a lack of proper oversight.
• One reviewer found the owner to be hostile and unhelpful when calling for basic information.
• Comparisons made to forest service roads suggest that the facility's lane could be better maintained.

Mixed Feedback:

• While the new administrator was described as nice and potentially overwhelmed, there's optimism about future improvements.
• There's a general sentiment that while the facility has potential, there are significant areas that need attention and improvement.