Independence Village Of Oxford (Waterstone)

Positive Reviews:

• Many reviewers describe the facility as the best place on earth, highlighting the kindness and attentiveness of the staff.
• Special events like Grandparents Day 2021 are highly praised for their organization, quality of food, and the overall experience, likening it to being at a country club.
• Residents and their families appreciate the wide range of activities offered, the quality of meals, and the sense of community within the village.
• The staff is consistently commended for their professionalism, friendliness, and the genuine care they provide to residents.
• Several reviews mention the facility's ability to create a welcoming and supportive environment for both residents and their families, making transitions smoother and more comfortable.
• Employees express satisfaction with their jobs, citing a supportive work environment, great teamwork, and the joy of working with residents.

Negative Reviews:

• One review criticizes the facility for poor hygiene practices, understaffing, and mistreatment of residents.
• Another points out the lack of activities and the reliance on volunteers to organize them, suggesting that residents feel bored.
• Concerns about the physical state of the facility, mentioning outdated and worn-out furniture, carpets, and the need for repairs to exterior and interior elements.

Overall:

The majority of reviews for Independence Village are overwhelmingly positive, with many families and residents expressing gratitude for the high level of care, the range of activities, and the quality of life provided. Staff members also share positive experiences, highlighting a supportive and caring work environment. However, there are a few concerns regarding maintenance and activity planning that potential residents and their families may want to consider.