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Hy-Lond Health Care – Modesto
1900 Coffee Road, Modesto, CA 95355
Based on 37 reviews
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Services and Housing OptionsNursing Home, Hospice, Respite, Respite, Skilled Nursing, Rehabilitation
For Pricing & Availability(800) 780-8101
To Reach a Resident(209) 526-1775
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Hy-Lond Health Care – Modesto DescriptionAt HY-LOND HEALTH CARE – MODESTO, we pride ourselves on providing the highest quality of care to our residents and patients. We are committed to creating and maintaining a comfortable standard of living for everyone. Our team is a group of kind-hearted people with plenty of experience, and it shows in how devoted, enthusiastic, and proud we are of our work. We are a family-oriented care community that encourages families to be part of the road to recovery. Hy-Lond Health Care – Modesto is the perfect place to receive high-quality medical care, as it is centrally located between Modesto's finest hospitals.
Parent OrganizationHy-Lond Health Care – Modesto is a member of a larger group of communities called Avalon Health Care
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ServicesHy-Lond Health Care - Modesto provides a comprehensive range of health care services to its patients. The services offered include physical, occupational, and speech therapies, 24-hour nursing care, respite care, hospice care, specialized wound care program, complex nursing care, orthopedic care, medication management, diabetes management, IV services, respiratory care and enteral nutrition (TPN). Hy-Lond Health Care is committed to providing quality health care services to meet the needs of its patients.
physical, occupational, & speech therapies
24-hour nursing care
specialized wound care
24-hour skilled nursing
wound care program
Employee Reviews for Avalon Health Care in Modesto, California
2.61 out of 5 stars. Based on 23 reviewsEmployees working for Avalon Health Care in the Modesto, CA area have mixed reviews. The night shift is enjoyable because employees get to know their co-workers better, have more help, and management isn't as intrusive. However, employees feel that management does not trust the trustworthy employees and favors those who are out for themselves. There is also a lack of pay, poor management, and few CNAs on the floor. Employees also report that there are never enough supplies and that they are blamed for any issues that arise. Advice to management includes listening to employees, trusting them, and offering better pay and raises. Employees also suggest that managers from 2014 and before should not work in the health care field again due to their heartless and uncaring behavior.
Employee Reviews for Avalon Health Care
2.98 out of 5 stars. Based on 751 reviewsOverall, employees have mixed reviews about working for Avalon Health Care. Many employees appreciate the pay and benefits, as well as the opportunity to build connections with the hiring managers and the chance to work remotely. However, employees have noted that there is a lack of communication between staff and management, a lack of appreciation for staff, and a lack of training. Employees have also noted that there is a lack of diversity, a lack of understanding of things out of their control, a high patient to nurse ratio, and an excessive workload. Advice to management includes better communication, better pay and benefits, better appreciation for staff, and understanding the challenges of the job.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 3 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 2-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 08/01/74 and is run by a for profit organization. It is a large-sized nursing community with 120 nursing beds. Currently, there are 96 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has not been given a health inspection within the last 2 years. This facility has been given 6 fines by The Centers for Medicare & Medicaid Services for a total of $44,593.84. The facility has had 1 payment denials, which is when the government stops payments to a nursing home for new residents until the facility fixes an outstanding citation. The facility has also had 10 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 9 facility incidents reported in the last 3 years that resulted in a citation.
Overall RatingsThe Hy-Lond Health Care Center in Modesto has a 1-star overall rating, the lowest possible. It is in the bottom 20% of facilities in terms of overall rating and slightly lower than the state average. The nursing home also has a 1-star health inspection rating, again the lowest possible. It is in the bottom 10% of facilities in terms of health inspection rating and slightly lower than the state average. Finally, The Hy-Lond Health Care Center is also in the bottom 30% of facilities in terms of quality rating; thisrating is again slightly lower than thenstate average.
Staff RatingsThe Hy-Lond Health Care Center in Modesto ranks in the top 40% of nursing facilities in terms of nursing aid staffing hours per resident per day. Although the nursing aid staffing hours per resident per day is slightly lower than the state average, the nursing home ranks in the top 20% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly higher than the state average. However, the RN staffing hours per resident per day is slightly lower than the state average, putting the Hy-Lond Health Care Center in the bottom 40% of facilities. In terms of licensed staffing hours per resident per day, the nursing home ranks in the top 30% of facilities; slightly lower than the state average. Lastly, the physical therapist staffing hours per resident per day is slightly lower than the state average but puts the Hy-Lond Health Care Center in the top half of facilities.
Covid DataThe Hy-Lond Health Care Center is a nursing home located in Modesto, California. The facility's resident vaccination rate is in the bottom 10% of all nursing homes in the state, with a rate of 68.2%. This is well below the state average resident vaccination rate of 89.1%. The staff vaccination rate at Hy-Lond is also lower than average, coming in at 85.4%. This puts the facility in the bottom 40% of all nursing homes for staff vaccination rates; statewide, 95.1% of nursing home staff are vaccinated against Covid-19. However, the center does boast a covid booster rate that places it in the top half of all facilities; 91.4% of residents have received boosters for Covid-19, compared to 84.3% statewide.
Emergency and Hospitalization Quality MeasuresThe Hy-Lond Health Care Center in Modesto is in the bottom 20% of facilities in terms of hospitalizations per 1000 days. This rate is higher than the state average. The nursing home is also in the bottom 10% of facilities in terms of outpatient emergency department visits per 1000 days and short-stay residents who had outpatient emergency department visits. These rates are both higher than the state average. The nursing home is in the bottom half of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. This rate is also higher than the state average.
The Modesto Area
Things to do in the Area
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General Staff Rating
Care Staff Rating
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Activities and Services Rating
From the time my son entered there till he passed(which never should’ve happened) was horrible. His needs were not met at all, the only good thing there was the PT team, but they couldn’t completely do their job because of lack of equipment. I would never ever put a loved one in that place, ever.
Do not send anyone you love or care for to this facility. It is absolutely awful! It sickens me to think there are patients at this place. My dad went here for rehab and we quickly transferred him to another facility. Hy-Lond did not provide him with even the most basic care. He was not given any meals the first day of care and his requests to brush his teeth were ignored for two days. When he put on his call light he was ignored. Then he resorted to calling the front desk; they answered saying they would help and he was still ignored. He tried yelling for help and no one would come for him. It took us (his family) calling to complain to the staff to get any of his needs met. This is so unacceptable. We had to work and advocate for his care and even then it wasn't enough. Fortunately, we were able to get him out of there but so many other patients don't have family to advocate for them. It's horribly sad that facilities like this exist!
My mother need PT after hip replacement surgery. Staff asked many questions to best help her special needs. She came home doing physically better and was well spoken to while there. Not fancy but staff was nice and PT was successful. Thank you. Note- accepted during Covid SIP and close to hospital.
The experience with this facility according to my grandmother's care was horrible in so many ways. I do not recommend this place for hospice of any sort and their staff to patient ratio is only ideal if the patient has some independence and mobility like eating, drinking, and sitting bed side. If you need full time care I strongly suggest to look somewhere else.
My 90-year-old mom was at Hy-Lond for three weeks as she recuperated from a partial hip replacement after a fall. We found the nurses and aids to be very caring, friendly, and helpful. Some of them (like MaryAnn) were outstanding and went out of their way for my mom. Yes, the employees are definitely very overworked and sometimes you have to wait a while to get a response when you turn on the call light, and it was definitely noisy at night with people turning their TVs up loud and some people with mental issues yelling. But all things considered, we were quite satisfied with my mom's care. The physical, occupational, and speech therapists were great. My mom even liked the food for the most part. I think it helped a lot that a family member was with my mom for a good portion of the day.
(ZERO STAR) Place is a piece of shit ran down place. My grandma is placed there under hospice care, it's ugly no throw up bags, they didn't even come check on my grandma half the time. Didn't shift her unless we asked , place smells , a LVN named IZZY Is EVERY RUDE came in the room very hostile telling us we need to leave because her patients want to sleep, mind you it's 7pm during the day. We were talking among each other n she but in saying UNDERSTAND BUT FAMILY BEEN HERE ALL DAY! Family coming from southern Cali to visit made us feel uncomfortable, also visiting is 24/7 there. As we came in she would shake her head when she knows we're back to see my grandma, I can go on and on. I seen them just push the other patients in the room to leave them there on the wheel chair not even lay them down. Place is pathetic and sad. I wouldn't send your loved one here at all.
This place is horrible!! The nurses Linda and tianna argued with me saying she was fine and her breathing was fine. 10 mins later my grandma passed away while this nurse was getting her stethoscope... do not send your family here. Instead of being with my grandmother while she passed away I had to be in a panic trying to find help to check on my grandmother.
My husband was sent to Hylond after hip replacement, all was well the first week, then he got very confused and disoriented. I requested them to take him to emergency room. It took them 4 days to finally take him because he was having difficulty breathing. He had to have a vent put in as he was septics and had pneumonia. He was admitted to ICU then regular room for a week. He still needed rehab so he went Oak Valley.I can recommend this place as they do not care about patients and lied to me about his care.
Absolutely horrible experience! I don't even know where to begin! My 96 year old Mother was at Hylond recovering from pneumonia. She was at Hylond for 1 week and only received physical therapy once! Also, service is almost non existent. She pulled the help cord in her restroom and no help ever arrived. After about 45 minutes my 96 year old Mother got herself out of the bathroom!!! This is totally UNACCEPTABLE! The toilet in her room was unusable for 3 days of her stay, she would have to wheelchair down the hall to use that toilet. One day while visiting I noticed standing water all over the floor of her room, what a major slip hazard! This facility lacked care by staff. I would NEVER recommend nor have any of my family stay here. I even spoke with the director during the first incidence but still service and care did not improve. We checked our Mother out of here. My heart hurts for the residence of this facility! The only positive experience with staff was with the hair dresser, she was so kind and loving and you could tell she truly cared.
From what I understand this home is Under New Management. I had to take my grandma there for 5 days as I had surgery and I was really worried. My hospice RN recommended it and I was very happy with the service they provided my grandma. She was actually social with their activities and when she came home she said they treated her like a queen. I really appreciated the care they gave her while she was there.
(THE 1 STAR IS BY FORCE NOT CHOICE)This review is long over due and I usually do not write reviews on any website but if it could save someone's life then I need to do it. My grandmother was here before she passed away back in April 2017. She was very ill fighting infections for 7 months or so after a knee replacement surgery and spent sometime here as a result. After a small surgery procedure (needed to clean out an infection in her knee) she was placed there and our family noticed that she was not feeling herself, all of a sudden she couldn't eat, could barely even talk, she was very weak. So weak she couldn't even drink fluids or eat on her own. The nurse said she was fighting a UTI. Well at first we thought to ourselves, "ok she has had these before, maybe this one is just bad". But no, after a few days of my grandma feeling like that (after multiple phone calls to the nurses and requests asking if she should be sent to a hospital)...it got to a point where it was just NOT normal, she was not herself. On Saturday April 1st, 2017 we went in for a visit, and just as my grandma was the last few days, she could barely open her eyes, barely drink water or talk. We asked the nurse if she had eaten and she said yes. This was a lie, she could barley swallow water, it would be impossible for her to eat solid food. We asked that they take her to the hospital, her answer was "she has a UTI, this is how they act when they have these things"...we said "No, this is NOT normal. something SERIOUS is wrong. We want her to go to the hospital now and if you do not call the ambulance, we will call ourselves then". The nurse then got the paper work started and the ambulance came to get her. She arrived to the ER and after a quick exam, ER put my grandmother directly in ICU where she remained until she started comfort care and hospice, she passed away Monday April 17th. My grandma was sepsis when she arrived at ER on April 1st. Even though my grandma was already very ill for quite some time, Hylond should have taken my grandmother to the hospital if she was not eating or strong enough to even sit up and drink water. After 1 single day of being like this they should have taken her. This is not normal behavior for my grandmother and they should have known that, they are nurses! If your loved one is here or is sent here, watch them closely and visit daily. Our family did, but we should have listened to our gut feelings and demanded them to send my grandma to the hospital instead of taking their word for it for too many days. You know your loved one better than anyone and I can tell you right now, do not listen to these nurses if you find yourself in the same situation. Demand what it is that you feel your loved one needs.
Awesome! The wife went in for re-hab for a hip replacement, and quickly improved. The staff was so good, caring, and professional. Absolutely my highest recommendations. It is not the newest, or extremely high class, but comfortable, and well seasoned environment. Gotta say we were over the top pleased with our experience.
I agree with the previous reviewer as far as Hylond is concerned. My grandmother has been there for several months. Although she would, of course, prefer being home, that is not possible at this time, and she has no objections to her treatment at this facility. The staff treatment of the residents - that I have witnessed - has been upbeat and kind. Meals appear to be varied, and the residents have choices in the food served to them. Various social activities and church services are available. Facility is clean, and attractive. I recommend Hylond with no reservations.
From November 2009 through February 2011 my mother-in-law has completed 10 hospitalizations, over 144 days of Kaiser Permanente contract rehab/skilled nursing in Modesto & Stockton, California and has lived in four retirement/assisted living facilities in Modesto & Manteca, California.I thought it would be useful to those of you who will be caring for elderly people to hear of our experiences, as they might help you in your care giving decisions. But first a little primer and context-setting. The area of elder care is new to most of us and you will need to study up to better understand how the system(s) work so you can make the best choices for your loved ones.In both the nursing home and residential categories it is useful to use the analogy of the Chinese menu. There are basic prices for the core services, menu A and menu B consists of all the add-ons or specialty items that you select to go with the main A menu.Menu A is generally the per day cost for the basic, stock service: single, double or triple rooms and would include two or three meals per day, a certain amount of housekeeping and activities.Menu B includes, for instance, extra per day costs for laundry, incontinence, memory care, physical therapy, medication administration, bathing assistance, feeding assisting, dressing and transportation. There are so many "it depends" and so many variances whether you are in skilled nursing where medication administration is included to residential where bathing assistance can be obtained once, twice or more each week. And each facility is different, so gather material and if you can talk with your loved one please include them in the decision-making and what it will cost. The trade-offs are the challenge. Rehab/Skilled Nursing: These come in many differing forms. There are long-term and short-term beds, with long-term less expensive than short-terms and generally do not include rehabilitation (rehab) or physical therapy (PT). Rehab is usually prescribed by a physician and the cost is in excess of $275/day. Medicare covers a good portion of rehab, but "doctor's orders" are required. In general, long-term care is only covered by low-income programs, such as MediCal or Medicaid. Short term care starts at around $200+ per day and runs as high as $400+ per day, depending on the level of care required.Your first priority is to determine what level of care is required and then which facility would best meet those needs relative to cost. Generally, if you smell urine throughout the facility...run away. Of course there will be those smells on occasion, but there should not be such an ambiance all the time. There are separate reviews for the following facilities:Rehab/Skilled Nursing: Avalon Healthcare, Modesto, CAGarden City Health Care Center, Modesto, CAHy-Lond Convalescent Hospital, Modesto, CAValley Gardens Healthcare, Stockton, CAVintage Faire Nursing and Rehabilitation Center, Modesto, CAResidential Care/Retirement & Assisted Living: These facilities come in all forms. Some are seek and admit only residents that do not require government assistance, meaning that these people can pay the offered day-rate. Others set aside a percentage of beds for those on government assistance and manage their facilities within the government reimbursements. You get what you pay for, so shop around.Look first at what you can afford and then at the amenities offered and the comfort level or cultural "fit" of facility to your loved one. Are these his or her kind of people? Dale Commons, Modesto, CALidia's Blessed Home, ModestoMerrill Gardens, Manteca, CAThe Stratford at Beyer Park, Modesto, CAThis review is for Hy-Lond:Nice facility, recently renovated and the big plus is that their regular rooms are doubles, with some singles available. Most facilities go with three per room, so having a double for what you would pay for a triple is a bargain.Clean, well-maintained, great staff and nursing, Hy-Lond is what you would expect in nursing facilities. Food is average. Rehab is also about average, meaning that it is performed, but not with the vigor of Garden City.They also have an interior patio, covered and open which is an excellent place to visit or to get your loved one into the sun. Small rooms and alcoves exist with comfortable seating, which invite you to visit and do so outside of the "wards."Mother-in-law liked Hy-Lond and we would bring her back here.
My mother was sent there Friday and by Tuesday her cna called me at 330 in the afternoon to tell me she had fallen out of bed while brushing her hair after her shower. My mom is a large lady who had been in bed for 2 weeks in ICU , before going here. She should not have been left alone to fall face first onto the hard floor. Not only that, but no one bothered to call me until memorial hospital had called and said her labs came back and needed to be transported back to them. Disgusted.
We regret our mother went there! She left that place so much worse and now tested positive for covid and not doing well! They are understaff which is not good! They take forever on the calls and took forever to talk to our mom. The times we were able to finally talk to her she sounded terrible, we knew something was wrong! We repeatedly told the nurses that and they always said the opposite. We get a call from them in the evening telling us that our mom is not well and she is going back to the hospital! We kept telling them that over and over!!! Our mom did not have covid when she arrived there but the Hospital did another covid test upon her arrival along with other tests and this time she tested positive!! She had 3 covid tests while in the hospital and all were negative. She got worse after leaving Hy-Lond and this was all within the short stay of 4-5 days! Our mom is now sadly still in the hospital and we pray for her strength and healing! And this terrible old place is understaffed and only have one tablet to share with all patients for a FaceTime call. We highly DO NOT recommend to take your love one there. Please find a full staff facility and that has plenty of tablets for all the patients and believe you whe tour live doesn’t sound well they would look into what you tell them. We know our mother better than they did!! Please rethink your decision if you plan to take tour love one there and search for a better place. And We do hold this facility accountable for my poor mom’s current condition! They don’t even deserve the one star I gave!December, 2020
My Aunt is here and we have called multiple times to reach her. No visitors are allowed due to Covid. No one that answers will transfer us successfully to her room. I am continually put on hold for varying lengths of time then hung up on. Next step will be to contact local authorities to do a welfare check as I can't actually interact with my Aunt to verify she is doing well. Very surprised by this level of unprofessional behavior.
My aunt has been in Hy-Lond for a week... everyone's been wonderful and caring. The therapist's...PT, OT, and Speach... have been very good and really work with her. It's very rare to have to wait more than a few minutes when using the call button! Very attentive! All of the staff, especially CNAs Geli and MaryAnne, have been very thoughtful, caring and kind🤗 Also one of the first things I noticed when I walked in was that this facility does not SMELL like a nursing home!💖
I arrived here yesterday (8/6/19) and this morning the staff and nurses were absolutely wonderful. Very efficient in patient care and they were extremely helpful with my preferences regarding meals. Everyone is so nice and helpful here. I am so glad I chose this facility for my short term rehabilitation. My Mom worked here 20 yrs ago and a few of her co workers who worked with her back then, came in & talked n visited with me & we reminisced about good times they shared while working with her ! Evelyn, Alisha, Sharee, thank you so much for sharing those memories. You are such blessing here at this facility ! And I highly recommend anyone who needs short or long term care, to definitely come here. ☺️👍👍
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2019-09-17||2019-10-11||D||Emergency Preparedness Deficiencies||Address subsistence needs for staff and patients.|
|2019-09-17||2019-10-11||D||Emergency Preparedness Deficiencies||Establish procedures for tracking staff and patients during an emergency.|
|2019-09-17||2019-10-11||D||Emergency Preparedness Deficiencies||Establish roles under a Waiver declared by secretary.|
|2019-09-17||2019-10-11||D||Emergency Preparedness Deficiencies||Provide emergency officials' contact information.|
|2019-09-17||2019-10-11||D||Emergency Preparedness Deficiencies||Provide primary/alternate means for communication.|
|2019-09-17||2019-10-11||D||Emergency Preparedness Deficiencies||Implement emergency and standby power systems.|
|2019-09-17||2019-10-11||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-09-17||2019-10-11||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2019-09-17||2019-10-11||C||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2019-09-17||2019-10-11||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2019-09-17||2019-10-11||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2018-06-27||2018-07-10||C||Emergency Preparedness Deficiencies||Develop Emergency Preparedness policies and procedures.|
|2018-06-27||2018-07-10||C||Emergency Preparedness Deficiencies||Establish emergency prep training and testing.|
|2018-06-27||2018-07-10||E||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2018-06-27||2018-07-10||D||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2018-06-27||2018-07-10||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-06-27||2018-07-10||E||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2018-06-27||2018-07-10||E||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2018-06-27||2018-07-10||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2017-02-14||2017-04-11||D||Construction Deficiencies||Use approved construction type or materials.|
|2017-02-14||2017-04-11||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2017-02-14||2017-04-11||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2017-02-14||2017-04-11||E||Electrical Deficiencies||Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.|
|2017-02-14||2017-04-11||E||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2017-02-14||2017-04-11||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2017-02-14||2017-04-11||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-01-31||D||D||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2022-01-31||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2022-01-31||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2019-08-09||E||E||Resident Rights Deficiencies||Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.|
|2019-08-09||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2019-08-09||G||G||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, resident’s preferences and goals.|
|2019-08-09||G||G||Quality of Life and Care Deficiencies||Provide appropriate pressure ulcer care and prevent new ulcers from developing.|
|2019-08-09||D||D||Quality of Life and Care Deficiencies||Provide safe, appropriate dialysis care/services for a resident who requires such services.|
|2019-08-09||E||E||Nutrition and Dietary Deficiencies||Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.|
|2019-08-09||D||D||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2019-08-09||E||E||Administration Deficiencies||Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.|
|2019-08-09||E||E||Environmental Deficiencies||Keep all essential equipment working safely.|
|2019-08-09||E||E||Environmental Deficiencies||Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.|
|2019-08-09||H||H||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2019-08-09||H||H||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2021-04-09||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-09-02||F||F||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-08-21||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-07-14||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2021-06-24||G||G||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2021-04-11||D||D||Resident Rights Deficiencies||Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.|
|2021-04-10||D||D||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2021-01-15||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2021-01-15||D||D||Resident Assessment and Care Planning Deficiencies||Ensure services provided by the nursing facility meet professional standards of quality.|
|2021-01-15||D||D||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2018-05-18||E||E||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2018-05-18||E||E||Resident Rights Deficiencies||Honor the resident's right to organize and participate in resident/family groups in the facility.|
|2018-05-18||C||C||Resident Rights Deficiencies||Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.|
|2018-05-18||D||D||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2018-05-18||D||D||Resident Rights Deficiencies||Keep residents' personal and medical records private and confidential.|
|2018-05-18||E||E||Resident Rights Deficiencies||Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.|
|2018-05-18||E||E||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.|
|2018-05-18||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2018-05-18||E||E||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2018-05-18||E||E||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2018-05-18||E||E||Resident Assessment and Care Planning Deficiencies||Ensure services provided by the nursing facility meet professional standards of quality.|
|2018-05-18||G||G||Resident Assessment and Care Planning Deficiencies||Plan the resident's discharge to meet the resident's goals and needs.|
|2018-05-18||D||D||Resident Assessment and Care Planning Deficiencies||Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.|
|2018-05-18||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.|
|2018-05-18||E||E||Quality of Life and Care Deficiencies||Provide enough food/fluids to maintain a resident's health.|
|2018-05-18||D||D||Nutrition and Dietary Deficiencies||Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.|
|2018-05-18||F||F||Nutrition and Dietary Deficiencies||Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.|
|2018-05-18||E||E||Nutrition and Dietary Deficiencies||Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.|
|2018-05-18||E||E||Nutrition and Dietary Deficiencies||Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.|
|2018-05-18||E||E||Nutrition and Dietary Deficiencies||Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.|
|2018-05-18||E||E||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2018-05-18||F||F||Nutrition and Dietary Deficiencies||Have a policy regarding use and storage of foods brought to residents by family and other visitors.|
|2018-05-18||D||D||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2018-05-18||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2018-05-18||E||E||Environmental Deficiencies||Make sure that a working call system is available in each resident's bathroom and bathing area.|
|2018-05-18||E||E||Environmental Deficiencies||Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.|
|2020-03-02||G||G||Quality of Life and Care Deficiencies||Provide safe, appropriate pain management for a resident who requires such services.|
|2019-08-09||D||D||Resident Rights Deficiencies||Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.|
|2019-08-09||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.|
|2019-08-07||D||D||Resident Rights Deficiencies||Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.|
|2019-08-05||E||E||Pharmacy Service Deficiencies||Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.|
|2019-08-05||D||D||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2017-02-14||E||E||Resident Assessment and Care Planning Deficiencies||Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2017-02-14||E||E||Quality of Life and Care Deficiencies||Ensure services provided by the nursing facility meet professional standards of quality.|
|2017-02-14||E||E||Pharmacy Service Deficiencies||Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.|
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Senior Living Articles
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