📞 Call for pricing and availability: (800) 780-8101
Heartland Health Care Center-Hampton
800 Mulholland Rd, Bay City, MI 48708
For Pricing & Availability
(800) 780-8101To Reach a Resident
(989) 895-8539Estimated Pricing
Price Comparison
Heartland Health Care Center-Hampton Description
Located 1/2 mile from McLaren Bay Region Hospital on Mulholland Street in Bay City, MI, ProMedica (formerly Heartland) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Bay City
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Rehab workers and CNA's were praised for being nice to work with.
- Facility staff were described as nice, accommodating, and able to assist with information efficiently.
- Heartland is highlighted as a family-type facility with amazing staff, where management appreciates their staff.
- Administrator and Director of Nursing express pride in their caring and professional staff, emphasizing a family environment.
- Many employees express satisfaction with their work environment, mentioning teamwork, a positive atmosphere, and a sense of family among staff and residents.
- Residents and visitors noted the excellent care, friendly staff, and the clean, well-managed facility.
- Several reviews commend the facility for its rehabilitation services, stating it was key to recovery and enabling residents to return home safely.
Negative Reviews:
- Meals served were criticized for their quality.
- Concerns about patient care, including a specific incident where a resident was injured and not immediately taken to the hospital.
- Some staff members were described as unfriendly, and management was criticized for lack of responsiveness.
- Complaints about the living conditions, including overcrowding in rooms and unpleasant odors.
- A review mentioned poor service and lack of assistance for a resident who could not walk.
- One review expressed dissatisfaction with the initial contact, describing it as bizarre and rude.
Mixed Feedback:
While many reviews praise the staff's friendliness, the quality of care, and the facility's environment, there are significant concerns about patient care, responsiveness of management, and living conditions. Prospective residents and their families may want to consider both the positive experiences and the issues raised when making a decision.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 1, 1981
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 51
Total current residents: 43
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 10
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-10-30 | 2018-11-29 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2018-10-30 | 2018-11-29 | E | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2018-10-30 | 2018-11-29 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-10-30 | 2018-11-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-13 | 2022-05-16 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-04-13 | 2022-05-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-04-13 | 2022-05-16 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-04-13 | 2022-05-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-13 | 2022-05-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-04-13 | 2022-05-16 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-04-13 | 2022-05-16 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-13 | 2022-05-16 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-13 | 2022-05-16 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-04-13 | 2022-05-16 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-04-13 | 2022-05-16 | D | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2022-04-13 | 2022-05-16 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2022-04-13 | 2022-05-16 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-13 | 2022-05-16 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-04-13 | 2022-05-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-04-13 | 2022-05-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-04-13 | 2022-05-05 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-01-16 | 2020-02-19 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-01-16 | 2020-02-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-16 | 2020-02-19 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-01-16 | 2020-02-19 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-01-16 | 2020-02-19 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2020-01-16 | 2020-02-19 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-01-16 | 2020-02-19 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-01-16 | 2020-02-19 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-16 | 2020-02-19 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-01-16 | 2020-02-19 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2021-05-17 | 2021-06-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-05-17 | 2021-06-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-11-01 | 2018-11-29 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-11-01 | 2018-11-29 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-11-01 | 2018-11-29 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-11-01 | 2018-11-29 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
What is in the Neighborhood
- The closest city is Bay City which is 1.2 miles away and has a population of 33,917 (mid sized town).
- The average income is $46,077, which is very low compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 24
- Average Temperature: 49.0
- Day Breakdown: The area gets 136 days of rain, 58 days of snow and 170 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 4.81 per 100 people which is high compared to other cities.
- Violent Crime: 1.83 incidents per 100 people
- Property Crime: 1.96 incidents per 100 people
- Drug-Related Crime: 0.59 incidents per 100 people
- The average life expectancy in zip code is 77.02 years old, which is low compared to other zip codes.
- Air Quality: Good Days 170.0, Moderate Days 11.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Save-A-Lot
1.0 miles awayKroger
1.3 miles awayMeijer
1.5 miles awayJack's Fruit & Meat Market
1.7 miles awayWalmart Supercenter
3.2 miles awayNone Found
None Found
Banks
PNC Bank
1.1 miles awayChemical Bank
1.3 miles awayJolt Credit Union
1.5 miles awayFrankenmuth Credit Union
1.5 miles awayIndependent Bank
1.6 miles awayHospitals
McLaren Bay Region
0.2 miles awayAleda E. Lutz VA Medical Center
10.5 miles awayCovenant Medical Center
11.2 miles awaySaint Mary's of Michigan
11.4 miles awayCovenant HealthCare Michigan
12.1 miles awayPharmacies
Rite Aid
1.2 miles awayWalgreens
1.4 miles awayCVS Pharmacy
2.7 miles awayKroger
12.3 miles awayDentists
Aspen Dental
3.6 miles awayAndrew Z. Green DDS Family Dentistry
4.4 miles awayHale and Hale Family Dentistry
17.2 miles awayFamily Dental Center
18.4 miles awayDavis & Davis Orthodontics
18.6 miles awayParks
Hewitt Park
0.1 miles awayBirney Park
1.0 miles awayCarroll Park
1.1 miles awayBay County Fairground
1.2 miles awayRexer-Jablonski Park
1.2 miles awayNone Found
Shopping
Fashion Square Mall
8.9 miles awayMidland Mall
19.3 miles awayCulture
Van Buren Street Theatre
1.1 miles awayLillian R. Zahnow Amphitheatre
6.8 miles awayRhea Miller Recital Hall
6.8 miles awayMalcolm Fields Theatre
6.8 miles awayHeritage Theater
10.7 miles awayRestaurants
B&C Pizza
0.7 miles awayDucee's Char House
0.8 miles awayVince's Uptown Grill
1.3 miles awayReal Seafood Company Bay City
1.3 miles awayMandarin House Chinese Restaurant
1.5 miles awayGet exact pricing & check availability
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