Hayesville House

Many reviews highlight the positive aspects of the facility, noting its well-maintained environment and the loving, attentive staff. Residents are described as well cared for, happy, and clean. The weekend meals receive praise for their quality, contrasting with some dissatisfaction expressed regarding weekday meals. Families appreciate the support and care provided to their loved ones, especially during their final hours, and the sense of community and family environment mentioned by several reviewers.

However, concerns are raised about the absence of on-premises medical staff and the prioritization of maintenance issues over immediate resident care needs. One review specifically mentions a situation where a resident's need for medical attention was allegedly overlooked due to a maintenance problem.

Despite these concerns, the overall sentiment is overwhelmingly positive, with many expressing gratitude for the care their family members receive. The staff's dedication and the facility's atmosphere are frequently commended. Some reviewers have personal connections to the staff, further emphasizing the close-knit community feel. The facility is also praised for its cleanliness, the quality of care, and the engaging activities available to residents.

While one review voices a preference for family care over institutional settings, it remains an outlier among the predominantly positive feedback. The facility is recommended by many as a caring and compassionate choice for loved ones.